Seniors Comprehensive Car Insurance
Part of Seniors Car Insurance 4.7 

Seniors Comprehensive Car Insurance

 Verifiedseniors.com.au🏆 2024 Award
Seniors Comprehensive Car Insurance
4.7

3,588 reviews

PositivevsNegative
96% · 3,44083 · 2%
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Claim Resolution Time
  • <1 week
  • 1-2 weeks
  • 2-4 weeks
  • 1-2 months
  • 3+ months
Claim ApprovedYes · No
Value for Money
4.7
Transparency
4.6
Customer Service
4.7

Reviews

3,589 reviews
Jeanenne
JeanennePerth, WA2 posts
  Comprehensive

Great customer service

Zac was very very good and I felt good insuring with Australian Seniors Show details
Raymond S.
Raymond S.Greater Melbourne (Outer), VIC
  Comprehensive

change of car insurance

Very impressed with service , price and with supply of details Show details ·  1
ContactAlan.firstname
ContactAlan.firstnameHunter Region, NSW
  Comprehensive

Excellent interaction

I found the guy who helped with the new policy very polite,courteous and helpful for my policy purchased for hyundai I20 N . Policy was competitive and easy to understand I have another policy for my wife's car also with Australian Seniors Show details ·  1
Value for Money
Don A.
Don A.
  Comprehensive

first time policy holder

Best price available at time of renewall
easy web page to navigate
final discusssion with phone rep was positive and was well informed Show details ·  1
Customer Service
Julie M.
Julie M.2 posts
  Comprehensive

Friendly and polite

Precise, accurate and polite customer service. Well informed on the product. Show details ·  2
Ron
RonSouthwest, VIC2 posts
  Comprehensive

Ram Ins

Very happy with the process and the detail discussing car insurance Show details ·  2
Jeff C.
Jeff C.
  Comprehensive

new policy

Knowledgeable staff. walked me through it like I was his own father Show details ·  1
calafradulistic
calafradulisticSouth East Queensland, QLD9 posts
  Comprehensive

poor claims processing

they take several days to process a quote then over 2 weeks to process and actually authorise the repairs. You have 2 weeks PARTIAL car hire so if the car is critical like for transport to work go with any other company than this one and pay the extra. Show details
Australian Seniors
Australian Seniors   DM   
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Mikcal
MikcalGreat Southern, WA2 posts
  Comprehensive

Buying car insurance

Very easy to get quote and insurance and good value Show details ·  1
Ray
Ray
  Comprehensive

satisfied

ease of use easy to understand and quote is resonable Show details ·  1
Nigel G
Nigel G4 posts
  Comprehensive

Friendly, helpful, but a protracted process

The lady who served me over the phone was very friendly and helpful. I would have given 5 stars if the process hadn't taken so long. The call took 37 minutes and would have taken longer if I had chosen to wait while head office applied the multi-policy discount. I understand that insurance companies have to ask lots of questions to determine their risk in order to come up with the premium, which is absolutely fine, but it seemed as though just as much effort was put into protecting me from the possibility of me making a bad choice. Maybe there could be a question at the beginning to ask if I would be content to worry about all that stuff myself - after all we get a 14 day cooling off period. Show details ·  1
Transparency
Customer Service
Alexander
AlexanderCentral Highlands and Goldfields, VIC2 posts
  Comprehensive

Easy quote

I was very happy with the quote and the quotation process. Show details ·  3
Value for Money
Transparency
Customer Service
Mzlink
MzlinkSydney Surrounds, NSW9 posts
  Comprehensive

Easier and competitive

Great service from consultant. Simply explained, helpful and best price Show details ·  1
Micheal
MichealSydney, NSW4 posts
  Comprehensive

a happy experience

Very help full telephone staff and very good competitive premiums as well. Show details ·  1
Value for Money
Transparency
Tony P.
Tony P.Central Highlands and Goldfields, VIC
  Comprehensive

Greatb Experience

Excellent affordable easy to apply and responsive - was with RACV but found Seniors insurnce better Show details ·  1
See all Seniors Car Insurance reviews

Questions & Answers

Eric H.
Eric H. · Comprehensive Car Insurance

I want to buy car insurance for the car owned by my son, but I am the frequent regular driver, would the policy coverage apply including new car replacement as I am the policyholder ?

Australian Seniors
Australian Seniors   DM   
Michael Attia
Michael Attia · Comprehensive Car Insurance

do you have a claim bonus protection if move my car insurance from my current company to you?
Am I covered for towing costs? Is I am covered for Accidental loss or damage? do you give loyalty discount?
If I have another policy do you give more discount?

Michael Attia
Michael Attia  
Australian Seniors
Australian Seniors   DM   
Marta K.
Marta K. · Comprehensive Car Insurance

If I have an accident, what is the process and time frame?

Australian Seniors
Australian Seniors   DM   

Details

Compare all Seniors Car Insurance listings
CategoryCar InsuranceCar InsuranceCar Insurance
Other Insurance Types Offered Funeral, Health, Home and Contents, Landlord, Life, Pet and TravelFuneral, Health, Home and Contents, Landlord, Life, Pet and TravelFuneral, Health, Home and Contents, Landlord, Life, Pet and Travel
Coverage TypeComprehensiveThird Party Property DamageThird Party, Fire and Theft
UnderwriterHollardHollardHollard
Legal Liability Cover Included up to $20 millionIncluded up to $20 millionIncluded up to $20 million
Reduced or Zero Excess Windscreen CoverZero Excess Optional ExtraNot OfferedZero Excess Optional Extra
Choice of RepairerNot AllowedNot AllowedNot Allowed
After Accident Care
Hire Car after an Incident

Optional extra, up to $50 per day (maximum hire period applies)

Not Included

Optional extra, up to $50 per day (maximum hire period applies)

Emergency Transport & AccommodationIncluded up to $500 if you are more than 200 km from home and your car cannot be drivenNot IncludedIncluded up to $500 if you are more than 200 km from home and your car cannot be driven
Towing Costs IncludedNot IncludedIncluded
Essential / Emergency RepairsIncluded up to $500Not IncludedIncluded up to $500
Benefits
Pay As You Drive / Fixed Kilometre DiscountOptionalNot OfferedNot Offered
Hire Car after Theft

Included up to $50 per day up to 14 days

Not Included

Included up to $50 per day up to 14 days

Lock and Key ReplacementIncluded up to $1,000Not IncludedIncluded up to $1,000
Transit Cover IncludedNot IncludedIncluded
Trailer & Caravan CoverIncluded up to $1,000Not IncludedIncluded up to $1,000
Child Safety Seats and PramsIncluded up to $500Not IncludedIncluded up to $500
New-for-old Car Replacement

Included if a claim is accepted and the car is declared to be a total loss within the first 24 months of the starting date of its original registration and you are the first registered owner

Not Included

Not Included

Personal Property CoverIncluded up to $500. Covers only personal items which are designed to be worn or carried, such as clothing & bags.Not IncludedIncluded up to $500. Covers only personal items which are designed to be worn or carried, such as clothing & bags.
Uninsured Motorist Benefit Not ApplicableIncluded up to $3,000Included up to $3,000
Accidental Loss or Damage
Malicious Damage / VandalismIncludedNot IncludedIncluded
FireIncludedNot IncludedIncluded
CollisionIncludedNot IncludedNot Included
Natural EventsIncludedNot IncludedNot Included
Theft or Attempted TheftIncludedNot IncludedIncluded
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