I had a look at various insurances and it was complicated to choose the right one for my cats. This insurance sounds good to me. It was easy to set up and had a look at quotes.

I have been with Seniors for a couple of years. I have had a couple of claims which were dealt with quickly and efficiently. Seniors kept me informed and acknowledged when I sent emails and claims. It was a very good decision to have this insurance

Joel was fantastic, I was very impressed with his knowledge and how easy he made the join. He wasn't pushy, he was helpful and that made all the difference. Plus the policy itself is quality, I personally reviewed the top 6 companies (and I review Health Insurance for my job), and this one topped all the rest. That along with the customer service got me in.

When I took out Pet Insurance with Seniors Ins. I did not expect a refund to be processed for at least a week.
Much to my surprise, it only took 3 working days and the refund was in my bank. This is not a "one off". I highly recommend Seniors Pet Insurance and class myself one very happy customer.

Great service, easy to apply, very professional delivery . all questions answered fully and in plain English .. the agent I spoke to was polite and friendly I would recommend the policy to all my friends.

First time claiming. Rang them to check on the process - very friendly and helpful. Lodged claim through the online portal and had confirmation of benefits due within 2 days. Amount was credited to my bank account the next day. Very smooth process.

Every time I have made a claim it takes on average two months and many phone calls to chase up the refund. Still waiting on my latest claim that was made at the beginning of June when I have supplied all documentation.

the pet insurance was just what I wanted with the cover I needed. It was easy to set-up over the phone and Amy was so helpful
Will recommend to the policy to other dog owners

I have experienced a seamless process where my vet lodges the claim online, I get an immediate text message from seniors that they are processing my claim and then within a couple of working days seniors credit my account and send a very polite email confirmation. Great service.

Great service, fast and efficient. If you require people to complete reviews don’t put a word limit on them as people won’t respond. Personally I will never complete another review as I hate wordy answers.

average for the cover offered, not hard to apply for, claims take a while, but mostly due to post, have with this company for nearly four years, only one complkaint, yearly visitn was billed by vet as injection & did not show consult fee seperate, there for only paid injection amount, even though I pointed out the fact that it was the annual visit & only a portion of bill was for the injection.

Easy to claim online, and I have never had a claim declined. Great protection for us and our French Bulldog. It was easy to apply also, and if you have a problem breed like us, I recommend applying as soon as you get your puppy home.

Excellent value, helpful friendly staff. I have had pet insurance for over 8 years with Seniors and had the best service throughout. The claim process is easy to use and quick to reimburse expenses.

Owning a couple of dogs & sometimes fostering rescue dogs can sometimes have accidents. My policy was easy to set up. My vet now does Gap only with insurance so the claims only took about 10 mins. Ive been with Australian Seniors Insurance for over 3 years.

Very good value. It was easy to set up by phone. I have been nearly 2 years with australian seniors and would not want to change. Thank you very much for your fast and caring service.

My policies are excellent value for my 2 dogs.
My claim took 3 days, for up to 80% of my vet bills to be returned to my account.
It was a very quick and efficient turnaround.
I have been happily with Australian Seniors for my pets insurance for 3 years and would highly recommend them.

After a costly incident with my cat, I decided to get Pet Insurance. After researching different pet insurance companies I found Seniors Pet Insurance to be good value for money. Within 10 months I found it necessary to make 2 claims after my cat decided to eat things he shouldn’t have.... twice.Seniors Pet Insurance were very easy to deal with and paid me pretty quickly.

The product is good value; I had compared it with others and it appears more comprehensive; easy to set up and delivered the material as promised. rep. called back promptly as requested by me.

I initially was with RSPCA with all three animals I transfer 2 of them with seniors, the older dog did not have enough cover with seniors for poor.
I was paying more with RSPCA and should have stayed there I will be taking my cat back there but unfortunately my dog Jack will be to old......am really disappointed

Yes it was easy and very affordable
Thank You it was one of the best policy I found and it is just the cover I wanted for my puppy
Good value