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Seniors Pet Insurance (page 2 of 10)
Top Accident & Illness Cover, Essential Accident & Illness Cover, Basic Accident & Illness Cover (See All)Pros
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- 2 reviews
I am kept informed about the progress of my claim. The claim refund is always very generous and covers much of the costs. It is reassuring to know that when my dog has been unwell and has had surgery thatI can expect much of the cost to be covered.
This policy is great value! We've easily recouped the premium in one overnight stay at the vet who claimed for us and it was paid within a day. We have been with Australian Seniors Pet Insurance for 1.5 years.
Hi there,
It's always great to hear of the value that our pet parents have found in their policy and that your claim was processed quickly. Thank you for taking the time to share your experience with...
We have with this company for 18 months, claims settled in about a week. Easy setup, fair value and takes the pain out of visiting the vet. Overall very happy
Hi Diane,
Thank you for sharing your experience with us, it is wonderful to hear that you have found value in your policy and that your claim was easy to set up. We appreciate you providing us with th...
- 2 reviews
The claims have been dealt with very quickly. This is our second year with Seniors Pet Insurance. So far it has been reasonable value for money.
The claim process is very easy.
Hi there,
It's an absolute pleasure to hear that your claim experiences have been processed quickly and of the value that you have found in your pet's cover. Thank you for taking the time out of your...
Find out how Seniors Pet Insurance compares to other Pet Insurance
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- 2 reviews
- 1 like
The pet policy is reasonably priced and has delivered when required. The claims are acknowledged when received and then actioned in a reasonable time frame with payments made directly into my bank as soon as it has been approved. I have been with this pet insurance policy since getting my dog in 2019. The policy I have covers for vaccinations each year so I find it really helpful.
Hi there,
It's fantastic to hear of the service that you have received throughout your time with us and of the value that you have found in your policy. Thank you for sharing your kind words with us ...
- 2 reviews
The Initial phone call prior to speaking to a consultant is extremely tiresome and negative via the automated system.
I found the Consultants to be helpful on processing the claim.
The period of claim to receiving the funds into the account was only 1/2 weeks
I have been with this Insurance Company for 3years and 6 mo9nths
The initial phone call via the automated systems as previously mentioned
is far too long, tiresome and negative to all potential customers
Hi Brenda,
Thank you for taking the time to share your review and your feedback with us. We are pleased to hear of the helpful service that you received when speaking to our team members and that you...
Seniors Pet Insurance gives similar rebates to others. However, they may be different -they always give a prompt response . For 3 years I have been very happy with their service.
Hi Sue,
We are delighted to hear that you have been with us for 3 years, we appreciate your loyalty and support. It is great to know you have enjoyed our service, our team works hard to provide the be...
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I have recently made a claim on line against our pet insurance and was extremely happy as the process was clear, and was responded to very promptly. I was pleased with the response to process the claim and received a cheque very promptly.
Hi Helen,
It's always wonderful to hear of the service that our pet parents have received and that you have been left feeling extremely happy throughout your claim experience. Thank you for taking th...
So easy to make a claim, and processed claim quickly. Stress free. Would highly recommend.
Never bother with pet insurance before, but learnt the hard way, always thought that it was a rip off, got most of my money back.
Hi Lorraine,
It is great to hear of your satisfaction regarding your claim. Our team works hard to ensure that your claim is streamlined so we can provide you with the best experience possible. Thank ...
Find out how Seniors Pet Insurance compares to other Pet Insurance
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- 2 reviews
- 20 likes
Our policy has met all our expectations.
Our claim was processed very quickly
About 6 years.
We love the fact our vet can lodge the cliam on our behalf. Makes it simple for us.
Hey Dino,
We are delighted to hear that you have been with Australian Seniors for about 6 years, we appreciate your loyalty and support. It is great to know that your policy has met your expectations ...
- 2 reviews
Luke the person I spoke to (on the phone at Seniors Pet Insurance) - was simply-- WONDERFUL !!!
I Believe that the policy is great VALUE !!
I have never lodged a claim as I Just signed up my precious eight week old puppy
I have just signed up for a new policy , Thankyou
Hi Anne,
Welcome to Australian Seniors, We are delighted to hear that you are pleased with your policy and that it is of great value. We enjoy providing policies to new pet owners which are also suita...
- 3 reviews
They were really really great !! So helpful and understanding and made the process stress free and really easy . My claim was processed really quickly and would recommend them very highly!
Hi Andrea,
We are pleased to hear you have enjoyed the service you have received and that you were left with a positive experience. Our team thoroughly enjoyed assisting you with your claim and we are...
Find out how Seniors Pet Insurance compares to other Pet Insurance
Know better, choose better.
- 3 reviews
My policy was easy to set up, pay monthly, and when the time came to claim I received the best service and support, from a compassionate and professional customer service team
Hi Andrea,
It is great that you have found your policy was easy to set up and it is a pleasure to hear that you have enjoyed our service. We love hearing about our customers satisfaction and are honou...
- 2 reviews
Good value & easy to set up.
the claim was resolved very quickly.
We've been with your insurance company for about 4 years.
Luna is a very healthy dog but it' s reassuring to have the policy in case of accidents.
Hi Steve,
It has been a pleasure assisting you and Luna for 4 years. We are glad you have found good value in your policy and that it was easy to set up. We love hearing about our customer's satisfact...
Appreciated having the claim sent through and paid the 75% at the time of our dog’s discharge from the vets. The policy was worth having and has almost paid for itself over the two years we have had it.
Hi There,
We are glad that you are pleased with your claims and that you have found value in your policy. We love providing excellent service to our customers and giving the best experience possible. ...
Had policy for 2 1/2 years. unfortunately I got a sick puppy. Has been my saviour financially. Easy set up over the phone. Claims paid within 1 week from submission
Hi Robbie,
We are sorry to hear about your sick puppy, we hope it gets better soon. It is nice to know you have found value in your policy and that it was easy to set up. We appreciate you sharing you...
Took out top pet cover as I did with our other dog. It was very easy to set up and had exceptional service from the young lady on the phone.
I have been with Australian Pet Insurance for just over 4 years now and have already had the benefit of their timely and efficient service. My other dog had to have major surgery and the account once submitted, was paid very quickly. I highly recommend this company.
Hi Pam,
We are glad you have found your policy was easy to set up and we are pleased to hear you are happy with the service provided. Our team works hard in making sure our customers are met with a se...
- 2 reviews
Absolutely perfect. We’ve been with you a few years now. Our fur friend needed quite expensive treatment recently. The claim was processed within 72 hours. Seamless. Thank you very much .
Hi Kingsley,
Thank you for your continued loyalty and support. It is great to hear of your positive experience with us and that your fur friend received the support it deserves. We love to provide aff...
- 2 reviews
- 1 like
Fabulous, gives me peace of mind to know that my Assistance Dog has the best vet care,
Great value
Speedy resolution of claims
I’ve been with the company for 3.5 years, and I add that I would put my horse with them too if they did equine insurance
Hi Lesley,
We appreciate you providing us feedback, it is lovely knowing you have found great value in your policy and that you were left feeling happy with your claim. We would like to thank you for ...
- 4 reviews
Just took out Top Pet Cover and after over 12 months research I have found this to be the best option with the best coverage. It was simple to understand and I at no time felt pressured to purchase the product. The CSA that I dealt with was in Australia and after thinking about it for a month and calling back myself, I was transferred directly to her again. Pinky (CSA) was an absolute treasure and made the whole experience that much nicer. Thank you Australian Seniors, you have a lot of what is lacking with most other insurers! I obviously haven't made a claim yet LOL but am positive that it won't be a difficult process.
Hi Jennifer,
We are glad to hear that Pinky made such an impression on you, our team of professionals is dedicated to providing the best customer service. It is so great to hear that our team helped m...
It’s perfect for me as I don’t have savings and it a great way for me to look after zoey
Yes I love my policy
Very easy to set up
My claim was done and dusted within 4 days of lodging
I have had Zoey insured now for nearly eight months fantastic insurance
Hi Antoinette,
It’s been a pleasure having Zoey here at RSPCA Pet Insurance for nearly 8 months. We love providing a positive experience through our great customer service and it’s wonderful to know y...
Had a phonecall before I even had a chance to review my quote. Signed up for peace and quiet and will use the 30 cool down to do the research needed. The information was good but it didn't allow any customer review.
Hi Keith,
I'm sorry to hear of any inconvenience caused when setting up your policy and appreciate you sharing your experience with us. As we are always looking for ways to enhance our service, your ...
- 2 reviews
I have Been with this company for 4 years. Claims settled fast and always a good pay out. Claims are even faster now with the electronic means at the vet clinic.
Hi Lynn,
Thank you for sharing your great review with us and for your continued loyalty and support. We are pleased to hear of the excellent value that you have found in your cover and that your clai...
Insurance covered my pet when it mattered the most
Yes. The pet insurance policy is of good value. Covered my pet when it mattered the most. The claim process is online and easy. Provided me with flexibility to submit my claim
Hi Sanjeev,
It is a pleasure to hear that our online pet portal provides you with a streamlined claims experience and that we have been able to assist in providing support for you and your pet when ne...
Easy to lodge a claim, worth the value, when sent claim response was quick in reply and refund in the bank in a few days, over all very happy with my insurance
Hi Lynette,
I am sorry to hear that you have had to claim for your pets, and I hope that they are doing well. We love providing cover to our pet parents in their time of need and glad we were there fo...
Thank you ziggy is doing well now, recovered nicely.
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Hi Diane,
Read morefor taking the time to share your great review with us, we really appreciate it and hope that your dog is recovering well after their surgery. Kind regards, AlisaOur team are pleased to hear of the service that you have received throughout your claim experiences and that we have been able to assist you and your dog during stressful times. Thank you ...