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Seniors Third Party Property, Fire and Theft Car Insurance

Seniors Third Party Property, Fire and Theft Car Insurance

4.7 from 23 reviews

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Reviews

4.7

23 reviews
5
(16)
4
(7)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.5 (17)
  • Transparency
    4.6 (16)
  • Customer Service
    4.4 (16)
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Maria

MariaVictoria

First time users

published

My husband and I chose this insurance for our cars. Easy getting a quote. Our first time to use this company. The debit account was done on exact day agreed.

Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
2 comments
Maria
Maria

Got it. Thank you.

Australian Seniors
Customer RelationsAustralian Seniors
Pauline Theodorou

Pauline TheodorouGreater Melbourne (Metropolitan), VIC

Car Insurance

published

Policy was great for people of my age and have been driving for years with no claims. It was also one of the cheapest ones I was able to find to do online.

Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Pauline,
Thank you for taking the time to share your review with us, we really appreciate it. I'm delighted to hear we have been able to provide you an affordable policy that suits your needs.
Kind regards,
Alisa

reasonable deal

published

for limited use of vehicle these days was needed reasonable value garaged /parked for most of the time gives peace of mind in these times of change do not need any greater level of coverage and vehicle is getting older

Transparency
Value for Money
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
Car ModelToyota Prado J120
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Jeanette,
I'm pleased to hear we have been able to provide you an affordable cover that's suitable to your needs. Thank you for taking the time to share your experience with us.
Kind regards,
Alisa

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Ariesqueen

AriesqueenAU

  • 3 reviews

Good but long.

published

To many p&p not a good Skype connection
Takes to long needs to be shortened the process is painful. Consultant was an overtalker. Spoke really fast not very personable bit to serious.

Transparency
Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Ariesqueen,
Thank you for taking the time to share your experience with us, we really appreciate it. We are always looking to improve the service that we provide our customers and your feedback will assist with this.
Kind regards,
Alisa

Ned

Ned

  • 2 reviews

excellent

published

my policy is very good value and it was easy to set up the lady was very helpful and full of good . information for a old lady like me thankyou

Insurance TypeComprehensive and Third Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelHolden Commodore VE
See all answers
2 comments
Ned
Ned

Thankyou

Australian Seniors
Customer RelationsAustralian Seniors
Cazza10

Cazza10Greater Melbourne (Outer), VIC

  • 3 reviews

Good price for insurance.

published

Sales consultant was very helpful and explained all my options perfectly. Also applied for comprehensive insurance and answered all my queries as well.
Happy to give seniors insurance a try. Good reviews.

Transparency
Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Excellent the

published

The 3 policy's were good to set up and they were unexplained to perfectly iam in the cooling off period at the moment but we feel that we will certainly being taking them.

Insurance TypeComprehensive
Plan covers drivers under 25Yes
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Barry,
Thank you for taking the time to share your review, we really appreciate it. I'm glad to hear these policies were set up with ease and that the cover was explained well.
Kind regards,
Alisa

At last! Something positive about getting older and wiser!

published

I found it very easy to set up and the lady on the phone was very helpful, understandable and knowledgeable. The product has met all of my current needs and I'll up date it when I can afford a new car.

Transparency
Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelMitsubishi Colt
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Sherry

SherryFar North Queensland, QLD

Nice an affordable

published

Yes good value
Took about 5 minutes
New customer
No road side assistance
I find this a very affordable insurance for me , I’m very glad to find this insurance
Thank u

Transparency
Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelMitsubishi Lancer CF (Hatchback) GSR CVT
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

The reviewer stated that an incentive was offered for this review

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Hazel

HazelGreater Melbourne (Outer), VIC

Exceptional value for money

published

I had used the same insurer for the fifteen years and had been happy. A friend encouraged me to shop around when renewing my car insurance. Australian Senior's price and coverage was not only better but also cheaper.

Transparency
Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Hazel,
It is a pleasure to hear that we can provide you with an affordable option that is suitable to your needs. Thank you for taking the time to share your experience with us.
Kind regards,
Alisa

Christine

ChristineSouth East Queensland, QLD

  • 2 reviews

Great benefits for small change

published

Policy was easy to arrange has benefits and the service was great. This policy is good too for those of little income as the coverage is great and the cost is small.

Transparency
Customer Service
Value for Money
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
Car ModelHonda Jazz GF VTi Automatic
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
CC Craig

CC CraigSydney, NSW

  • 2 reviews

Absolutely amazing staff member

published

I was online buying a car policy but wanted to be sure I understood exactly what was covered. The service advise & professionalism was absolutely sensational
Thank you you're the best company

Transparency
Customer Service
Value for Money
Insurance TypeComprehensive and Third Party, Fire and Theft
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelMercedes-Benz A-Class A170 W169
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Mario

MarioGreater Melbourne (Outer), VIC

Australian Seniors fulfilled its part of the bargain very well.

published

Our car was stolen. We reported it and were offered without prompting a hire car for 14 days. The process of police forensics, sharpies inspection, mechanical inspection and repair of minor damage by the company took 3 weeks in all before we got our car back. Kudos to Australian Seniors.

Transparency
Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Claim MadeYes
Claimant is the policy holder No
Claim Resolution Time2-4 weeks
Claim DateOctober 2019
Claim ApprovedYes
Car ModelToyota Corolla hatch
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Commish

CommishSouthern and Hills, SA

  • 2 reviews

Looks good

published

Concerning that there has not been a deduction off my bank account for taking out car insurance. Credit card details were given. Not sure if i am covered without paying so far.

Transparency
Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Commish,
Thank you for reaching out to us. I would like the opportunity to have a team member look into your query for you. I have sent you a private message requesting some additional details to assist with this.
Kind regards,
Sharon

Frances

FrancesSydney Surrounds, NSW

Excellent

published

Very good, just what I need at the present time. I will be reviewing my policy after I have an assessment completed by my occupational Therapist with the possibility of having my car modified due to neuropathy in my feet and not being able to drive it at the present time.

Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelHyundai i30 active
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Frances,
Thank you for taking the time to share your experience with us. I am pleased to hear that we can assist you with suitable cover and once your assessment has been conducted, please do not hesitate to contact us.
Kind regards,
Jessica

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Mel

MelGreater Melbourne (Outer), VIC

  • 2 reviews

Peace of mind

published

For a senior person like me, I believe this is the best deal I could have .It is affordable taking into consideration that I am living on age pension; Makes me feel safe and I can drive my car with much more confidence.Thank you for helping us!

Transparency
Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Rusty

RustyGreater Melbourne (Outer), VIC

  • 3 reviews

Online Insurance

published

A pretty easy setup & experience & cost effective.
I was looking for an alternate to comprehensive coverage & reducing my costs.
I found the online questions fair & diverse & the explanations required were acceptable for my situation.

Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Exceptional Service

published

Jackson provided exceptional service, first policy with Australian Seniors and will move others to them. I believe the policy is great value and was really quick and easy to sign up.

Transparency
Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelToyota Hilux Workmate
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Gordon Harris

Gordon HarrisGreater Melbourne (Outer), VIC

  • 2 reviews

When insured my car your system made it the wrong type and I had to ring and have it changed.

published

Very easy to set up policy and the only problem was that your system made it the wrong type of vehical and I had to ring and have it updated to the correct type. which cost more than was initially quoted

Transparency
Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelLand Rover Discovery
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Gordon,
Thank you for taking the time to share your feedback with us. I am sorry to hear there was an issue when selecting your vehicle, however I am pleased this was resolved promptly for you.
Kind regards,
Jessica

Bry

BrySouth East Queensland, QLD

  • 2 reviews

Great

published

Policy was great price, website easy to use. Policy clear and just what I need. First time with Seniors insurance.
I haven't needed to claim yet.
Definitely use them again.
Thank you

Transparency
Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelHyundai Getz TB S
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
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