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Seniors Third Party Property, Fire and Theft Car Insurance

Seniors Third Party Property, Fire and Theft Car Insurance

4.7 from 15 reviews

Reviews

(11)
(4)
(0)
(0)
(0)
  • Claim Resolution Time2-4 weeks (1)
  • Claim ApprovedYes (1) · No (0)
  • Transparency
    4.8 (12)
  • Customer Service
    4.5 (11)
  • Value for Money
    4.8 (12)

Nanna V

Nanna VSouth East Queensland, QLD

Just changed to National Seniors Car Insurance. Very good value!

published

I am saving $75/year. Same excess, plus covers a learner driver under 25 if supervised by a driver over 25. Happy with that. Easy to change over on-line.
The only negative for me is you have to pay annually by direct debit.

Value for Money
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Car ModelPeugeot 307 T6
Claim MadeNo
See all answers

Hazel

HazelGreater Melbourne (Outer), VIC

Exceptional value for money

published

I had used the same insurer for the fifteen years and had been happy. A friend encouraged me to shop around when renewing my car insurance. Australian Senior's price and coverage was not only better but also cheaper.

Value for Money
Transparency
Customer Service
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Hazel,
It is a pleasure to hear that we can provide you with an affordable option that is suitable to your needs. Thank you for taking the time to share your experience with us.
Kind regards,
Alisa

Christine

ChristineSouth East Queensland, QLD

  • 2 reviews

Great benefits for small change

published

Policy was easy to arrange has benefits and the service was great. This policy is good too for those of little income as the coverage is great and the cost is small.

Value for Money
Transparency
Customer Service
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Car ModelHonda Jazz GF VTi Automatic
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
CC Craig

CC CraigSydney, NSW

  • 2 reviews

Absolutely amazing staff member

published

I was online buying a car policy but wanted to be sure I understood exactly what was covered. The service advise & professionalism was absolutely sensational
Thank you you're the best company

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive and Third Party, Fire and Theft
Plan covers drivers under 25Yes
Car ModelMercedes-Benz A-Class A170 W169
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Mario

MarioGreater Melbourne (Outer), VIC

Australian Seniors fulfilled its part of the bargain very well.

published

Our car was stolen. We reported it and were offered without prompting a hire car for 14 days. The process of police forensics, sharpies inspection, mechanical inspection and repair of minor damage by the company took 3 weeks in all before we got our car back. Kudos to Australian Seniors.

Value for Money
Transparency
Customer Service
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Car ModelToyota Corolla hatch
Claim MadeYes
Claimant is the policy holder No
Claim Resolution Time2-4 weeks
Claim DateOctober 2019
Claim ApprovedYes
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Commish

CommishSouthern and Hills, SA

  • 2 reviews

Looks good

published

Concerning that there has not been a deduction off my bank account for taking out car insurance. Credit card details were given. Not sure if i am covered without paying so far.

Value for Money
Transparency
Customer Service
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Commish,
Thank you for reaching out to us. I would like the opportunity to have a team member look into your query for you. I have sent you a private message requesting some additional details to assist with this.
Kind regards,
Sharon


Frances

FrancesSydney Surrounds, NSW

Excellent

published

Very good, just what I need at the present time. I will be reviewing my policy after I have an assessment completed by my occupational Therapist with the possibility of having my car modified due to neuropathy in my feet and not being able to drive it at the present time.

Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelHyundai i30 active
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Frances,
Thank you for taking the time to share your experience with us. I am pleased to hear that we can assist you with suitable cover and once your assessment has been conducted, please do not hesitate to contact us.
Kind regards,
Jessica


Mel

MelGreater Melbourne (Outer), VIC

  • 2 reviews

Peace of mind

published

For a senior person like me, I believe this is the best deal I could have .It is affordable taking into consideration that I am living on age pension; Makes me feel safe and I can drive my car with much more confidence.Thank you for helping us!

Value for Money
Transparency
Customer Service
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Rusty

RustyGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Online Insurance

published

A pretty easy setup & experience & cost effective.
I was looking for an alternate to comprehensive coverage & reducing my costs.
I found the online questions fair & diverse & the explanations required were acceptable for my situation.

Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Exceptional Service

published

Jackson provided exceptional service, first policy with Australian Seniors and will move others to them. I believe the policy is great value and was really quick and easy to sign up.

Value for Money
Transparency
Customer Service
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelToyota Hilux Workmate
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Gordon Harris

Gordon HarrisGreater Melbourne (Outer), VIC

  • 2 reviews

When insured my car your system made it the wrong type and I had to ring and have it changed.

published

Very easy to set up policy and the only problem was that your system made it the wrong type of vehical and I had to ring and have it updated to the correct type. which cost more than was initially quoted

Value for Money
Transparency
Customer Service
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelLand Rover Discovery
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Gordon,
Thank you for taking the time to share your feedback with us. I am sorry to hear there was an issue when selecting your vehicle, however I am pleased this was resolved promptly for you.
Kind regards,
Jessica


Bry

BrySouth East Queensland, QLD

  • 2 reviews

Great

published

Policy was great price, website easy to use. Policy clear and just what I need. First time with Seniors insurance.
I haven't needed to claim yet.
Definitely use them again.
Thank you

Value for Money
Transparency
Customer Service
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelHyundai Getz TB S
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

New member

published

1st time user and new to ASCI. Found the online process easy enough to navigate and quote reasonably priced. Though couldn’t speak to a consultant on the weekend prior to purchase, as Customer Service hours are limited. Left message for a call back but didn’t eventuate.

Value for Money
Transparency
Customer Service
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Car ModelHonda Accord 7th Gen
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Stephen

StephenGreater Melbourne (Outer), VIC

First policy. Phone assistance good . Answered promptly.

published

Would like an agreed replacement amount not market value. This would reduce
Policy costs, make it cheaper for low mileage drivers. Would like the policy
reduced along with lower market valuations. Telephone service great, answered promptly and spoke good English and knowledgeable.

Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
5 comments
Australian Seniors
Customer RelationsAustralian Seniors
Stephen
Stephen

Hi Sharon,
Can,t find your message regarding additional information about agreed value. If you could contact
again. Thanks Steve Wilson.

Australian Seniors
Customer RelationsAustralian Seniors
Fiona Eyles

Fiona EylesGippsland, VIC

  • 4 reviews

value and service that's whats its about

published

Policy was good value easy to set up easy to complete online purchase of insurance policy PDS was clear and easy to read and understand which makes a difference thanks

Value for Money
Transparency
Customer Service
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Fiona,
It is a pleasure to hear that of the ease in which you were able to set up your policy online. We are thrilled to hear that you found the policy good value and the information was readily available to you.
Kind regards,
Tess


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