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Easy to set up, not in use yet so have not had to make a claim yet. Seems to be good value and pleasant and professional person taking information . Called back when indicated.
Once again your representative was extremely helpful in arranging insurance for our forthcoming trip. our only regret is that because you are reviewing future arrangements we were unable to take out our usual annual cover.
Hi Joe,
Thank you for choosing Australian Seniors to again provide this valuable travel protection. I am pleased to hear that you received excellent service on setting up this policy. Your feedback i...
Unfortunately after 3 phone calls I could not obtain a cover which suited my needs. Firstly I needed domestic to cover flights and accommodation before a Kimberley Coast Cruise. The domestic policy didn't cover cruise and top cover, Australian cruise didn't cover the domestic expenses. After 3 lengthy phone calls and on hold many times while consultants checked up on what to offer me I cancelled the policy.
Hi Maree,
Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review. I have sent you a private message to obtain further information.
Kind regards,
Jessica
- 2 reviews
I always choose Australian Seniors Travel Insurance as my preferred insurer as they offer good rates and good cover. Had to make a claim June this year and the process was efficient with a quick turnaround for reimbursement.
Hi Helen,
Thank you for taking the time to share your experience with us. I am pleased to hear that we have been able to provide you with assistance, when needed on your travels and we really apprecia...
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Claim ok but for hospital on ship queen Elizabeth at sea classed as international not happy Paul. Policy easy to set up only one month about to resolve been a I three times
Hi Paul T.,
I am sorry to hear about your experience . I would like the opportunity to look into this further for you and I have sent you a private message requesting some additional information.
Kind regards,
Sharon
Hi Paul T.,
I understand that a senior team member has been in touch with you and has explained that when travelling domestically in Australia, you have the ability to claim under Medicare or your pri...
Questions & Answers
Do we need travel insurance, Melbourne to Sunshine Coast, retrieved from a cancelled trip due to Covid.
Hi John,
Thank you for reaching out with your query.
Like many other companies in Australia and around the world, we’ve had to make some changes due to the unforeseen impact of COVID-19....
Should we need travel insurance for a local Australian trip?
Hi John,
Thank you for reaching out with your query.
Like many other companies in Australia and around the world, we’ve had to make some changes due to the unforeseen impact of COVID-19....
Quote for domestic cover for 75 year old with no health problems from 14 August to 2 September. Dk you cover for cancellation because of border closures
Hi Maureen,
Thank you for reaching out to us with your query. In accordance with the Australian Government’s travel restrictions and due to the complex and unpredictable nature of travel currently, we...
Thankyou
Get an answer from our members and Australian Seniors representatives
Details
| Category | Travel Insurance |
|---|---|
| Other Insurance Types Offered | Car, Funeral, Home and Contents and Pet |
| Underwriter | Hollard |
| Maximum Age Covered | 89 years old |
| Medical Coverage | |
| Overseas Emergency Assistance | $10,000 (Domestic Only) |
| Accidental Death | $15,000 |
| Emergency Dental | Not Included |
| Pregnancy (max weeks) | 24 weeks (pending assessment) |
| Resumption of Journey | Not Included |
| Hospital Cash Allowance | Not Included |
| Overseas Emergency Medical & Hospital Expenses | Not Included |
| Loss of Income | Not Included |
| Permanent Disability | $15,000 |
| Luggage & Personal Effects | |
| Theft of Cash | Not Included |
| Delayed Luggage | $500 after 24hrs, $1,000 after 72hrs |
| Credit Card Fraud | Replacement covered under "Non-medical expenses" |
| Travel Documents / Passport | Replacement covered under "Non-medical expenses" |
| Maximum Single Item Limit | $4,000 (Camera, laptop, or tablet) |
| Luggage & Personal Effects | $5,000 |
| Ancillary | |
| Personal Liability | $1,000,000.00 |
| Rental Vehicle Excess | $5,000 |
| Motorbike / Moped Coverage | Not Included |
| Domestic Pet Care | Not Included |
| Special Activities Packages | |
| Golf | Included |
| Cruise | Not Included |
| Adventure | Not Included |
| Snow / Ski | Optional Extra |
Other Travel Insurance
Extra Information
Seniors Travel Insurance - Domestic Cover is a ProductReview.com.au Awards Winner for 2022, 2021 and 2020
Great Value
So easy to book and easy to review the policy! Very impressed - thank you.
Have used this company before
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Hi Julie,
Thank you for taking the time to share your experience with us. I am delighted to hear of the ease in which you were able to set up your policy and of the great service that you have received from our team.
Kind regards,
Jessica