- Sign in
- Write a review
Seniors Travel Insurance Questions & Answers
Top Cover, Essential Cover, Domestic Cover (See All)25 questions from our users
Hi, my hubby and i will be traveling to Uk for 3mths in June 22, we are British Citizens and permanent residents of Aus. Only going to travel in UK and we were stopped in our tracks when the travel agent gave us an insurance quote of $4,000. Actually more than our premium economy air fare. Can you help pls?
Hi Jean,
Thank you for reaching out with your enquiry into our Travel Insurance product. We have taken the difficult decision to temporarily suspend the sale of travel insurance to new customers. How...
In June a group of us are planning to visit Timor Leste. I’m in my late 70’s and would like quotes and recommendations on the relevant travel insurance coverage required please
Hi Kay,
Thank you for reaching out. Like many other companies in Australia and around the world, we’ve had to make some changes due to the unforeseen impact of COVID-19.
In accordance with the Austra...
Hi. Do you cover for COVID? I am travelling to USA in April
Hi Titch,
Thank you for reaching out. Like many other companies in Australia and around the world, we’ve had to make some changes due to the unforeseen impact of COVID-19.
In accordance with the Aust...
how do i get international travel insurance through this organisaton? i am 76
Hi Sally,
Thank you for reaching out. Like many other companies in Australia and around the world, we’ve had to make some changes due to the unforeseen impact of COVID-19. In accordance with the Austr...
Do you cover Covid 19 for travelling to Malaysia ?
Hi GT,
Like many other companies in Australia and around the world, we’ve had to make some changes due to the unforeseen impact of COVID-19.
In accordance with the Australian Government’s travel rest...
Do we need travel insurance, Melbourne to Sunshine Coast, retrieved from a cancelled trip due to Covid.
Hi John,
Thank you for reaching out with your query.
Like many other companies in Australia and around the world, we’ve had to make some changes due to the unforeseen impact of COVID-19....
Should we need travel insurance for a local Australian trip?
Hi John,
Thank you for reaching out with your query.
Like many other companies in Australia and around the world, we’ve had to make some changes due to the unforeseen impact of COVID-19....
We’ve just booked to travel to Port Douglas out of Sydney....driving from Newcastle to Sydney......fromMay 18-May 22.... 2021... Given the latest COVID scare, how do we get insurance and will our holiday be covered?
Hi Shas,
Thank you for reaching out to us with your query. In accordance with the Australian Government’s travel restrictions and due to the complex and unpredictable nature of travel currently, we ha...
Is there an age limit for overseas medical coverage
Hi Michael,
Thank you for reaching out to us with your query. In accordance with the Australian Government’s travel restrictions and due to the complex and unpredictable nature of travel currently, we...
Quote for domestic cover for 75 year old with no health problems from 14 August to 2 September. Dk you cover for cancellation because of border closures
Hi Maureen,
Thank you for reaching out to us with your query. In accordance with the Australian Government’s travel restrictions and due to the complex and unpredictable nature of travel currently, we...
Thankyou
I am considering traveling from Perth to the Gold Coast in September 2021 for a holiday. I intend bringing my golf clubs with me. I am thinking of booking a flight (one of the cheap flights) that does not offer a refund if the flight is cancelled so my question is am I able to take out insurance to cover the cost of my flights. Also can my accommodation costs be refunded and what is the situation regarding Covid? Thanks in anticipation of your response, Pat
Hi Pat,
Thank you for reaching out to us with your query. Our Domestic Cover is designed to cover you for holidays within Australia, and provides cover with the following benefits; Cancellation or Ame...
I we bought our travel insurance in September 2019 & the trip we are taking is cancelled, are we covered?
Hi Janelle,
Thank you for reaching out to us with your query. All claims for cancellation or amendment costs will be assessed on a case-by-case basis and in accordance with the terms, conditions and e...
Ok, so that really doesn't answer my question. We do not want to cancel our trip our trip has been cancelled through no fault of our own. My husband has been holding on the phone for 2 hours & was the...
Read moren given a message they will contact us in 48hours. I know you're busy but that's not good enough!!!Hi Janelle,
Thank you for sending your details through. I passed your details onto our team to reach out to you and assist with answering your query further. If you have any further queries, please do not hesitate to contact us.
Kind regards,
Jessica
I would like a quote for travel insurance cruising around Australia Fremantle to Fremantle 28 days would have to be over 80 years old and medical comprehensive cover having a pacemaker and take Thyroid tablets. thank you
Hi E.G. Marlee,
Thank you for reaching out. Could you please reply to my private message with your name along with your contact details as I would like to organise for one of our team members to cont...
We are 80 YOs, myself with no pre-existing conditions, my wife with cardiomyopathy well managed by medication and a pace-maker/ de'fib. Are you interested in covering us for 8 day Pacific Island cruise from 12th Feb
You will have to phone them.
Hi Kev,
Thank you for reaching out to us with your query. Our lovely team would need to speak with you further to discuss your request further. I have sent you a private message to obtain further info...
This question applies to all the insurance products. I'm not sure why Product Review doesn't include a click option for indicating the review is in relation to making a claim. You would think the front office, when they take your money, would be a decent enough experience from most companies; I'm interested in hearing from the people who have actually tried to make a claim. Maybe a suggestion for Product Review to make an improvement here.
Why ask under THIS company when you could simply raise this issue with Product Review directly ?
Pity you didn’t think to check out the car insurance section which has this feature already.
Well that answer wasn’t terribly useful. I was hoping Product review would have taken this suggestion and indicated if there was a way to do that or fixed up the option.
Hi Tryingtobehelpful,
Thank you for providing us with your suggestion for Product Review filtering options. If you raise this directly with the Product Review team, they will be able to advise if this...
Is repatriation to Australia covered in the event of an accident or illness?
I believe so.
I asked same question and yes it is also according to the PDS it is.
Hi Rob L.,
Thank you for your question. In our PDS under Section 17 are the terms and conditions when we will pay a benefit towards funeral or repatriation expenses. https://www.seniors.com.au/docume...
do you cover 72 and 69 couple for multi trips
Hi Upa,
Thank you for reaching out to us. We do not offer multi-trip policies at this time, however we do offer single trip cover. To purchase a policy you must be at least 17 years of age and there i...
Has anyone had to make a medical claim through Seniors Travel Insurance and how did you go?
In your details on this web page, you show a comparison of your 3 Travel Insurance Covers. What you said about Medical and Hospital Expenses surprised me, because in a quote you gave me you stated differently:
Overseas Emergency Medical & Hospital Expenses Not Included Not Included Not Included
Can you clarify please?
Hi Peter,
Thank you for reaching out to us with your query. It does depend on the type of cover you were quoted on for this. However, I would appreciate the opportunity to look into this for you and h...
My wife and I are doing a Mediterranean Cruise flying from Brisbane to Italy via AbuDhabi to pick up the cruise. We have two days in Italy in accomodation before boarding the cruise. We return via plane( after the cruise) to Brisbane from Italy via AbuDhabi. My question is, Is my wife and I covered for Air transport , accomodation as well as Cruise in one Policy? Some insurers offer Cruise option but I'm not sure if we are covered for all the things we need to do to get on the boat ? eg Planes travel, accomodation
Hi Kerry,
Thank you for reaching out to us. I would love to arrange for one of our team members to reach out to you and discuss our policies including our Cruise Pack to confirm what you would be cove...
Get an answer from our members and Australian Seniors representatives
Other Travel Insurance
Extra Information
Seniors Travel Insurance is a ProductReview.com.au Awards Winner for 2022, 2021 and 2020
Contact info for Seniors Travel Insurance
Fantastic Policy options and organisation
Quick and easy to organise cover
Exactly the cover I was looking for
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.