rip off prices
The technician that turned up was very polite and efficient.
The price was hugely inflated, three times that of other electricians, this was with the discount already applied and no call out fee.
We paid over $350 to have an oven installed, thinking that this was a lot I called other electricians and was told that $120 was the standard price.
They will not quote over the phone, as others do; but on the job, when you just want to get it done; essentially we felt trapped.
We unwittingly paid $150 for the privilege of being in the total care club and being overcharged.
I will not be calling Service Today again
Booked a Service today electrician online, gave a description of the jobs I’d like to have completed. Electrician rolled in after the allocated timeframe.
Didn’t have the dimmer switches in his van or an LED downlight. Provided a verbal quote of $760 and said he would return at 7am the following morning if I gave him a $100 deposit.
9am and he is a no show. Won’t answer his mobile and text back saying ‘at an emergency job’.
I contacted the office to cancel and get a refund. Had a heated exchange of words as staff giving me a nonsense excuse about refund procedure. Finally they transfer to accounts department for a refund in 1-2 days.
Local electrician has now completed the same task for $280
Disaster from start to finish
Simple electrical fault causing the circuit board to flick off. The inexperienced tech that came couldn't work out what it was. Then recommended the entire board be upgraded. I just paid what was way too much for nothing having been done. Another local electrician came and he traced the problem to a faulty toaster. The cost for the second electrician was only $150 and a lot less than I paid Service Today to do nothing
Exceptional customer service!
Technician (job #345116) arrived promptly at 7am on a cold & rainy day! Problem was diagnosed quickly, replacement fixture sourced and repairs completed immediately, cleanly & efficiently. All with friendly manner & smile! Exceptional service! Happy to use Service Today in future.
Electrical repair Job number #342410
Patrick arrived on time early Saturday morning. I am appreciative of his expertise and pleasant demeanour. It was a struggle finding an electrician on a weekend. Thank you for a job well done
Bunch of Crooks
This business isnt even worth the 1 star. I rang to have a powerpoint REPLACED NOT INSTALLED and was told they will be here between 10am-2pm the guy turned up at 3pm wasted my whole day and he quoted me $300 to replace it what an absolute joke, the cost of the powerpoint is only $7 from bunnings, anyway he agreed to do it for $255 but did not give the discount of $35 which was on the fridge magnet when i produced it to him. Also the girl i spoke to on the phone i believe her name was Jacky was very loud and rude.
Do not send me anymore fridge magnets and remove me from your system. This is the First and last time i will use these scammers.
Beware, use this company at your own risk.
Rip Off! 3 times more expensive than the average tradesman
Was quoted $ 2800 by Service Today to run an internet connection from our house to a granny flat in the back yard. Called another electrician who did it for just $850! He also gave us great service with no hype about the job being “complicated” .. also, you don’t have to pay the $50 call out fee if you don’t go ahead with the quote! ..Forget Service Today and save your money. It’s a serious Rip Off!!
Be smart with what is recommended and ensure common sense is applied
Be smart with what Service Today had recommended and ensure common sense was applied. Get more quotes from other electricians to avoid incorrect diagnosis and being ripped off.
My recent job quote was to find the fault for my swimming pool circuit breaker. It did not switch on. I requested a quote from Service Today. Without proper diagnosis of the problem and did any investigation, the electrician suggested that changing the entire switch board would fix the issue (costing over $3000). I challenged him and he insisted that this was the potential fix. As I was not an electrician, I inclined to believe in his recommendation and paid for a deposit to get the job done.
Later that day, I felt something was really wrong and I immediately seek alternative electricians for advise and quote. Luckily I found one and he helped me fix the problem at a cost that is 10 times cheaper.
Positive thing is that when I request Service Today for the refund of my deposit and describe my concern with them, they are willing to listen and provide me with the full refund.
Hence the lesson learn for me is that you really need to be smart and use common sense. Don't trust on one quote and need many comparison to avoid surprise.
Quick and Easy
Arrived within 3 hours of making a booking. Diagnosed and fixed my light problem within 15 minutes and had the hardware to resolve on the spot. And an added bonus of $50 discount for online booking.
Best service ever
Arrived at stated time. Explained everything. Did job. Was fantastic. Am not going anywhere else in future. Considering they do whole range of services. You would be mad to go anywhere else
Great customer service
Anthony gave exceptional customer service whilst he did some electrical work in my house. Was punctual and explained the job in detail. Definitely use you guys again. He should be commended.
Clean courteous & efficient
The attendance was on time and the electricians that attended kept me informed during the work.
They were very efficient courteous and cleaned up after the work
Thank you for a great job
Fantastic Service Replacing Ceiling Fan
Job # 322047
Anthony arrived on time and did a fantastic job replacing my ancient ceiling fan.
He was friendly, super-efficient and thorough. The work was done the same day as my call to the office- great service! He took away the old fan and tidied up.
The best workers.
job number #319427.
They came to repair my lights. They know what and how to do the jobs.
They were friendly and very helpful. Arrived on time. Cleaned up after them selfs.
I called out service today to check why the power kept cutting out. They were fast to respond and although I found them more expensive than I had anticipated, I suppose you get what you pay for these days and they did fix it quickly
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