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The plumber (#357302) turned up within 15 minutes of his confirmation phone call. He was knowledgeable about the job and efficient. He found where the problem was and called it in to Sydney Water. I would have no hesitation in using this service again.
Booked in job at 7am, Plumber visited by 9:30am. Ben was polite and efficient.
Did a very good job. Cleaned up after himself as well. Will be definitely calling service today in future too. Job number #357253
The worst company I have ever dealt with
This is the worst company I have dealt with. They came out to fix a toilet that was filling up and told my wife of all the thousands of dollars we should spend to have all kinds of unnecessary repairs done. It only needed to be opened and cleaned out. When she declined what they were suggesting, they told her they could not guarantee the work to just clean it out. We got someone else to do it and it has worked fine ever since.
I called Service Today to come check my water heater which had water in the tray underneath. They came and within two minutes said that the heater had burst and needed replacing. They didn't even open the hatch and look inside. The rest of the time was spent on trying to sell me different water heaters and different prices for each starting from $3,000 and going upwards. I was uneasy with this and thankfully got another opinion. Well, the next company was more professional and actually opened the heater and found that the inside was dry and the...re was no leak anywhere. The problem ended up being the tray drain had blocked. All fixed within half hour of them turning up for a grand total of $151. I know who I will be calling next time and it wont be Service Today!!!
Stay Away if you value your money
Stay away from this organisation. They use high pressure sales tactics designed to take every last dollar from your credit card. Taking advantage of customers at a time of vulnerability and charge for work that is completely unnecessary. Obviously trained in these practices
We moved into a new house on the weekend and couldnt get the hot water working. Your plumber Dylan kept us informed of his ETA, arrived within a half hour of our call and had the hot water plus some leaking taps sorted. Dylan was cheerful and competent. Not cheap but very quick - you get what you pay for.
Do not use Service Today
Service Today would have to be the most expensive plumbers in the country. I don't have a lot of experience with trades and with little knowledge of plumbing prices I was taken advantage of and got stung. I had more work to do but I wasn't going to use Service Today again, so after calling around, something I should have done the first time, I settled on a plumber with very reasonable rates who finished off all work and after showing him what had been done previously, agreed I had been charged double. He told me that Service Today were well known in the industry for over charging
This plumber over charges and recommends non-urgent work, but makes it out it is an emergency. They will rip you off as they did to mum and dad who are elderly and way too trusting of people. I would not recommend them. Reading the reviews here I notice the recurring theme happening in the way they work
Get a second quote is all I can recommend. I also do NOT recommend you call Service Today as their quote was 320% higher than the company I went ahead with to do the job. You just take time off work, wait for them to come and waste your time with a huge price that you wont go with anyway and pay for the privilege. Actually, that is another thing, don't pay for a quote! Service Today was the only one that charged for their quote
I called for a problem with the hot water heater. They said its the temper valve and told me it will be over $600 to replace. When I queried the price they said most of the cost was the valve. I was disgusted to find later that the valve was really $89 from Bunnings.
Excellent service. Ben was prompt and did an excellent job on our hot water system. The job was difficult one but Ben was not thwarted and duly completed it and was prepared to go to Bunnings to get a particular socket. However in the end it was not needed. A job well done!
The reviewer stated that an incentive was offered for this review
They came on time and work was done in a tradesman like manner. No issues there. What I find hard to swallow is that the cost is in no way commensurate with the cost of the parts supplied or the job hourly rate. I think I am reasonable with my assessment that the cost for what should be a simple job is designed to extract the maximum amount of money. The quoting approach for such a job only acts to disguise the cost of material and labor and pressures the client to accept an overly expensive fee. I have paid it but will not call again.
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