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Service Today Sydney Plumbing

Service Today Sydney Plumbing (page 2 of 4)

2.9 from 78 reviews

Reviews

(34)
(3)
(1)
(4)
(36)
  • Customer Service
    4.1 (36)
  • Timeliness
    4.5 (35)
  • Job Satisfaction
    4.0 (31)
  • Rates and Fees
    3.0 (35)

Reviewer Photos & Videos


Mark

MarkIllawarra, NSW

  • Verified customer

Quick Work

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The plumber (#357302) turned up within 15 minutes of his confirmation phone call. He was knowledgeable about the job and efficient. He found where the problem was and called it in to Sydney Water. I would have no hesitation in using this service again.

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1 comment
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Service ok but costs excessive

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The service they provide was ok. They charge a small fee to come out, well I would expect that from a bigger company, but be aware they jack up the costs as the job progresses.

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1 comment
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Excellent Service

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Booked in job at 7am, Plumber visited by 9:30am. Ben was polite and efficient.
Did a very good job. Cleaned up after himself as well. Will be definitely calling service today in future too. Job number #357253

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1 comment
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The worst company I have ever dealt with

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This is the worst company I have dealt with. They came out to fix a toilet that was filling up and told my wife of all the thousands of dollars we should spend to have all kinds of unnecessary repairs done. It only needed to be opened and cleaned out. When she declined what they were suggesting, they told her they could not guarantee the work to just clean it out. We got someone else to do it and it has worked fine ever since.

1 comment
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A Joke!!!

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1 comment
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Chrissy

Chrissy

  • 2 reviews

Rip Off the elderly

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Worst experience ever! $500 for 20 minutes of work unblocking my elderly mothers toilet. Shes on disability pension so a prime target for the unethical to take advantage of. Shame on you

1 comment
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Gracie

GracieSydney, NSW

Too Expensive

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Would not give a telephone estimate when I called. On arrival they wanted to charge over $500 to replace 2 toilet parts ($20.00 each). Less than one hours labor to install. Doctors don't charge this much!! I got stuck with the call out fee. Never again

1 comment
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Stay Away if you value your money

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Stay away from this organisation. They use high pressure sales tactics designed to take every last dollar from your credit card. Taking advantage of customers at a time of vulnerability and charge for work that is completely unnecessary. Obviously trained in these practices

1 comment
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Rob

RobSydney, NSW

Fast Service

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We moved into a new house on the weekend and couldnt get the hot water working. Your plumber Dylan kept us informed of his ETA, arrived within a half hour of our call and had the hot water plus some leaking taps sorted. Dylan was cheerful and competent. Not cheap but very quick - you get what you pay for.

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3 comments
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Rob
Rob

Sure. Job No: 355169
Regards,
Robert

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Greg

GregSydney, NSW

Overpriced and bad advice !

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Charged $1,100 for an Electric water heater repair (element, thermostat & pressure valve) in hindsight I should of gotten multiple quotes before agreeing to what i believe is an exorbitant price

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Do not use Service Today

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Service Today would have to be the most expensive plumbers in the country. I don't have a lot of experience with trades and with little knowledge of plumbing prices I was taken advantage of and got stung. I had more work to do but I wasn't going to use Service Today again, so after calling around, something I should have done the first time, I settled on a plumber with very reasonable rates who finished off all work and after showing him what had been done previously, agreed I had been charged double. He told me that Service Today were well known in the industry for over charging

1 comment
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Overcharging experts

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This plumber over charges and recommends non-urgent work, but makes it out it is an emergency. They will rip you off as they did to mum and dad who are elderly and way too trusting of people. I would not recommend them. Reading the reviews here I notice the recurring theme happening in the way they work

1 comment
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Time wasters

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Get a second quote is all I can recommend. I also do NOT recommend you call Service Today as their quote was 320% higher than the company I went ahead with to do the job. You just take time off work, wait for them to come and waste your time with a huge price that you wont go with anyway and pay for the privilege. Actually, that is another thing, don't pay for a quote! Service Today was the only one that charged for their quote

1 comment
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Inflated prices

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I called for a problem with the hot water heater. They said its the temper valve and told me it will be over $600 to replace. When I queried the price they said most of the cost was the valve. I was disgusted to find later that the valve was really $89 from Bunnings.

1 comment
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Fabi

Fabi

  • 2 reviews

Quick service BUT......

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Quick Service, but the cost was so unreasonably expensive and a big SHOCK to us when they tell us the price. I do not recommend these people under any circumstances

1 comment
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Bill

BillSydney, NSW

Highly recommended

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Excellent service. Ben was prompt and did an excellent job on our hot water system. The job was difficult one but Ben was not thwarted and duly completed it and was prepared to go to Bunnings to get a particular socket. However in the end it was not needed. A job well done!

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The reviewer stated that an incentive was offered for this review


Not Ethical

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I was given a quote to fix a drainage problem which ended up being 8x more expensive compared to the other plumbing company I eventually went with. I would expect some difference between prices from different companies, but this is not ethical quoting

1 comment
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Would give zero stars if I could

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Arrogant, uninterested, and over priced. Plumber was only there to make bulk money.
Got quoted $660 for a job that I hadn’t another plumber do for $215.
Would not recommend

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Not Recommended

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They came on time and work was done in a tradesman like manner. No issues there. What I find hard to swallow is that the cost is in no way commensurate with the cost of the parts supplied or the job hourly rate. I think I am reasonable with my assessment that the cost for what should be a simple job is designed to extract the maximum amount of money. The quoting approach for such a job only acts to disguise the cost of material and labor and pressures the client to accept an overly expensive fee. I have paid it but will not call again.

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High prices and high pressure sales

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The best advice I can give after our experience with this company is to get one or two other opinions and quotes. Just don't rush into signing up for their high price services. Their prices turned out to be way higher than others

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