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I called Service Today to come check my water heater which had water in the tray underneath. They came and within two minutes said that the heater had burst and needed replacing. They didn't even open the hatch and look inside. The rest of the time was spent on trying to sell me different water heaters and different prices for each starting from $3,000 and going upwards. I was uneasy with this and thankfully got another opinion. Well, the next company was more professional and actually opened the heater and found that the inside was dry and the...re was no leak anywhere. The problem ended up being the tray drain had blocked. All fixed within half hour of them turning up for a grand total of $151. I know who I will be calling next time and it wont be Service Today!!!
Rip Off the elderly
Worst experience ever! $500 for 20 minutes of work unblocking my elderly mothers toilet. Shes on disability pension so a prime target for the unethical to take advantage of. Shame on you
Would not give a telephone estimate when I called. On arrival they wanted to charge over $500 to replace 2 toilet parts ($20.00 each). Less than one hours labor to install. Doctors don't charge this much!! I got stuck with the call out fee. Never again
Stay Away if you value your money
Stay away from this organisation. They use high pressure sales tactics designed to take every last dollar from your credit card. Taking advantage of customers at a time of vulnerability and charge for work that is completely unnecessary. Obviously trained in these practices
We moved into a new house on the weekend and couldnt get the hot water working. Your plumber Dylan kept us informed of his ETA, arrived within a half hour of our call and had the hot water plus some leaking taps sorted. Dylan was cheerful and competent. Not cheap but very quick - you get what you pay for.
Overpriced and bad advice !
Charged $1,100 for an Electric water heater repair (element, thermostat & pressure valve) in hindsight I should of gotten multiple quotes before agreeing to what i believe is an exorbitant price
Do not use Service Today
Service Today would have to be the most expensive plumbers in the country. I don't have a lot of experience with trades and with little knowledge of plumbing prices I was taken advantage of and got stung. I had more work to do but I wasn't going to use Service Today again, so after calling around, something I should have done the first time, I settled on a plumber with very reasonable rates who finished off all work and after showing him what had been done previously, agreed I had been charged double. He told me that Service Today were well known in the industry for over charging
This plumber over charges and recommends non-urgent work, but makes it out it is an emergency. They will rip you off as they did to mum and dad who are elderly and way too trusting of people. I would not recommend them. Reading the reviews here I notice the recurring theme happening in the way they work
Get a second quote is all I can recommend. I also do NOT recommend you call Service Today as their quote was 320% higher than the company I went ahead with to do the job. You just take time off work, wait for them to come and waste your time with a huge price that you wont go with anyway and pay for the privilege. Actually, that is another thing, don't pay for a quote! Service Today was the only one that charged for their quote
I called for a problem with the hot water heater. They said its the temper valve and told me it will be over $600 to replace. When I queried the price they said most of the cost was the valve. I was disgusted to find later that the valve was really $89 from Bunnings.
Quick service BUT......
Quick Service, but the cost was so unreasonably expensive and a big SHOCK to us when they tell us the price. I do not recommend these people under any circumstances
Excellent service. Ben was prompt and did an excellent job on our hot water system. The job was difficult one but Ben was not thwarted and duly completed it and was prepared to go to Bunnings to get a particular socket. However in the end it was not needed. A job well done!
I was given a quote to fix a drainage problem which ended up being 8x more expensive compared to the other plumbing company I eventually went with. I would expect some difference between prices from different companies, but this is not ethical quoting
Would give zero stars if I could
Arrogant, uninterested, and over priced. Plumber was only there to make bulk money.
Got quoted $660 for a job that I hadn’t another plumber do for $215.
Would not recommend
They came on time and work was done in a tradesman like manner. No issues there. What I find hard to swallow is that the cost is in no way commensurate with the cost of the parts supplied or the job hourly rate. I think I am reasonable with my assessment that the cost for what should be a simple job is designed to extract the maximum amount of money. The quoting approach for such a job only acts to disguise the cost of material and labor and pressures the client to accept an overly expensive fee. I have paid it but will not call again.
High prices and high pressure sales
The best advice I can give after our experience with this company is to get one or two other opinions and quotes. Just don't rush into signing up for their high price services. Their prices turned out to be way higher than others
He was very professional and friendly . He worked diligently and explained the issue clearly . He worked well under pressure as shower tap was stubborn to come off... Overall he did a great work.
Costly Service Today
A little over half an hours work and charged me $700. If you are rich and can afford the instant service, then call this company is all I can say
You've lost me.....
Earlier this year I used Service Today Electrical which I was satisfied with and left a review here expressing my satisfaction with their work, even if it was a little on the expensive side. Well I cannot say the same about the plumbing which was just stupidly expensive. I don't know if they just think of a figure and double it but they have lost me as a customer
- Sydney Plumbing
- Verified customer
Averted a disaster!
The flexihose on a mixer tap had burst last night at around midnight. I jumped online to book a plumber for the morning and Dylan and Ben attended as soon as they could (the water had been turned off!) Dylan diagnosed the problem immediately and advised alternatives to resolve the problem, one of them being very cost effective indeed. I also had issues with a toilet plunger and shower leakage. This was quoted immediately and all the matters were resolved within a very short space of time from arrival. Dylan and Ben were very accomodating with ...the requests and very polite, courteous and professional. I would certainly have them out again to fix any problems that I have around the house. Well done boys! You deserve the recognition for. your service
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