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Service Today Sydney Plumbing

Service Today Sydney Plumbing (page 3 of 5)

2.9 from 81 reviews

Reviews

(34)
(3)
(1)
(4)
(39)
  • Customer Service
    3.9 (39)
  • Timeliness
    4.3 (38)
  • Job Satisfaction
    3.7 (34)
  • Rates and Fees
    2.8 (38)

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Would give zero stars if I could

published

Arrogant, uninterested, and over priced. Plumber was only there to make bulk money.
Got quoted $660 for a job that I hadn’t another plumber do for $215.
Would not recommend

1 comment
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Not Recommended

published

They came on time and work was done in a tradesman like manner. No issues there. What I find hard to swallow is that the cost is in no way commensurate with the cost of the parts supplied or the job hourly rate. I think I am reasonable with my assessment that the cost for what should be a simple job is designed to extract the maximum amount of money. The quoting approach for such a job only acts to disguise the cost of material and labor and pressures the client to accept an overly expensive fee. I have paid it but will not call again.

1 comment
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High prices and high pressure sales

published

The best advice I can give after our experience with this company is to get one or two other opinions and quotes. Just don't rush into signing up for their high price services. Their prices turned out to be way higher than others

1 comment
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Sara

SaraSydney, NSW

  • 2 reviews

Awesome service

published

327588
He was very professional and friendly . He worked diligently and explained the issue clearly . He worked well under pressure as shower tap was stubborn to come off... Overall he did a great work.

1 comment
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Costly Service Today

published

A little over half an hours work and charged me $700. If you are rich and can afford the instant service, then call this company is all I can say

1 comment
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Naomi M.

Naomi M.

  • 2 reviews

You've lost me.....

published

Earlier this year I used Service Today Electrical which I was satisfied with and left a review here expressing my satisfaction with their work, even if it was a little on the expensive side. Well I cannot say the same about the plumbing which was just stupidly expensive. I don't know if they just think of a figure and double it but they have lost me as a customer

1 comment
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Kezza

KezzaSydney, NSW

  • Verified customer

Averted a disaster!

published
3 comments
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Kezza
Kezza

HI joanne,

The job number was 349121.

Service Today
Service TodayService Today

Excellent! Thanks again for getting back to me.

Joanne

Hugh P.

Hugh P.

  • 3 reviews

Blatant over quoting

published

Service Today came to look at a very minor problem I had with a toilet which would occasionally leak. I was quoted $600 for this seemingly small job. I didn't want a whole new toilet and I didn't want to pay extra for membership. I didn't go ahead and just got a local plumber to come who changed a little rubber seal inside and charged $140. They must get away with this often or they wouldn't do it. Just steer clear of these people and get a local person.

1 comment
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Incredibly fast and convenient service.

published

(Job 348177)
My shower tap handles had come loose and there was a gaping hole behind them. At 7:30am, I called for a plumber and he was on my doorstep by 8:15am. He was friendly and knowledgeable and talked me through my option. He went and purchased the parts I needed and fixed it all quickly. He also took the time to check out a leak under my kitchen basin and was only too happy to help me resolve that as well in the same day.
Yes, it’s a little more expensive, but you pay for the convenience of an immediate response and a great job with a lifetime warranty on workmanship. I would definitely use this service again.

1 comment
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Big Mistake!!!

published

I really made a mistake calling Service Today. I am a tenant and the landlord was ok with me calling a company to fix the small leak I had in the bathroom and they would reimburse me the cost. Now I am told that the cost is many times what it should have reasonably been. I feel I was taken advantage of for not knowing what plumbers normally would charge

1 comment
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Very unhappy

published

I called this company to unblock my drain. They said my drain needs to be replaced to fix it properly but I didn't have the kind of money they were going to charge to do that. They ended up just fixing it with the water jetting machine. Then it blocked up again and they wouldn't come back without charging again so I called another plumber. He discovered that the problem was actually not in my drain but out in the street and they got Sydney water to fix it for free. they didn't charge me either. So now I am angry at service today plumbers because it shouldn't have cost me anything

1 comment
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Kristy

Kristy

  • 2 reviews

One star is generous for these liars...

published

After having some taps done I noticed that the plumber had left scratches on the vanity top where he had put his tools. When I brought this to his attention he flatly denied doing it and said they were there before which I know they were not. There was nothing I could do. Beware, take pictures before letting these people near your bathroom so you have proof

1 comment
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Not Happy

Not HappySydney, NSW

Prompt and Friendly Service

published

I called yesterday afternoon and they arranged service this morning. Ben arrived in time and was friendly. He also explained reasons of the blocked drain (Job 347305). After fixed the drain problem he did a comprehensive inspection for my smoke alarm, water tank, toilets. Very friendly. Happy with the service.

1 comment
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You decide how overpriced this took 40mins to replace 2 ft of plastic pipe with crimped joints $713.69

published
2 comments
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David
David
Elias H

Elias H

  • 2 reviews

A total rip off

published

This company quoted my elderly mother nearly $600 to replace a tap. I cannot for the life of me fathom how they can arrive at this price. Even to go and pick up a tap from bunnings which wasn't more than $70 and then come back and put it in, it ends up being $250 per hour

1 comment
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Shane L.

Shane L.

  • 2 reviews

Price is through the roof

published

The man that turned up was very polite and seemed to know what he was doing, but wow, the hugely inflated pricing is a big turn off. I will not be calling Service Today again

1 comment
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Abdul

AbdulSydney, NSW

  • 4 reviews

Great wirk as usual.

published

Perfectly satisfied with technician and work carried out. Job 346458. All work and changein
Will always use Service Today. All work parts and charges fully explained by tech beforehand. Completely satisfied.

1 comment
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Shanna B.

Shanna B.Sydney, NSW

  • 2 reviews

Don't believe their advertising!

published

I was fooled by the special offer blocked drains and $50 off. But they dont try hard at all to unblock the drain and very quick in quoting 12,000 to fix it. No way I can pay this price so I end up calling another plumber who to my relief was able to unblock the drain straight away.

1 comment
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Bobbie B.

Bobbie B.

  • 2 reviews

Expensive Stay Away

published

I had a five year old water heater which had developed a trickle of water constantly dripping from it. This company said it needed replacing and quoted over $3,000 for it. I found it odd that a heater of this age needed replacing, so I had to suck up their attendance fee and called another plumber who just replaced a valve for $212 and it's now as good as new. When I mentioned this to the second plumber I called, he said that this mob was known in the industry for this. Consumer beware..!

1 comment
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“Can they drain your wallet?” Yes they can

published
6 comments
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Ruth M.
Ruth M.
Service Today
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Thank you Ruth. I will be in touch.

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