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- Sydney Plumbing
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Averted a disaster!
The flexihose on a mixer tap had burst last night at around midnight. I jumped online to book a plumber for the morning and Dylan and Ben attended as soon as they could (the water had been turned off!) Dylan diagnosed the problem immediately and advised alternatives to resolve the problem, one of them being very cost effective indeed. I also had issues with a toilet plunger and shower leakage. This was quoted immediately and all the matters were resolved within a very short space of time from arrival. Dylan and Ben were very accomodating with ...the requests and very polite, courteous and professional. I would certainly have them out again to fix any problems that I have around the house. Well done boys! You deserve the recognition for. your service
Blatant over quoting
Service Today came to look at a very minor problem I had with a toilet which would occasionally leak. I was quoted $600 for this seemingly small job. I didn't want a whole new toilet and I didn't want to pay extra for membership. I didn't go ahead and just got a local plumber to come who changed a little rubber seal inside and charged $140. They must get away with this often or they wouldn't do it. Just steer clear of these people and get a local person.
Incredibly fast and convenient service.
My shower tap handles had come loose and there was a gaping hole behind them. At 7:30am, I called for a plumber and he was on my doorstep by 8:15am. He was friendly and knowledgeable and talked me through my option. He went and purchased the parts I needed and fixed it all quickly. He also took the time to check out a leak under my kitchen basin and was only too happy to help me resolve that as well in the same day.
Yes, it’s a little more expensive, but you pay for the convenience of an immediate response and a great job with a lifetime warranty on workmanship. I would definitely use this service again.
I really made a mistake calling Service Today. I am a tenant and the landlord was ok with me calling a company to fix the small leak I had in the bathroom and they would reimburse me the cost. Now I am told that the cost is many times what it should have reasonably been. I feel I was taken advantage of for not knowing what plumbers normally would charge
I called this company to unblock my drain. They said my drain needs to be replaced to fix it properly but I didn't have the kind of money they were going to charge to do that. They ended up just fixing it with the water jetting machine. Then it blocked up again and they wouldn't come back without charging again so I called another plumber. He discovered that the problem was actually not in my drain but out in the street and they got Sydney water to fix it for free. they didn't charge me either. So now I am angry at service today plumbers because it shouldn't have cost me anything
One star is generous for these liars...
After having some taps done I noticed that the plumber had left scratches on the vanity top where he had put his tools. When I brought this to his attention he flatly denied doing it and said they were there before which I know they were not. There was nothing I could do. Beware, take pictures before letting these people near your bathroom so you have proof
Prompt and Friendly Service
I called yesterday afternoon and they arranged service this morning. Ben arrived in time and was friendly. He also explained reasons of the blocked drain (Job 347305). After fixed the drain problem he did a comprehensive inspection for my smoke alarm, water tank, toilets. Very friendly. Happy with the service.
You decide how overpriced this took 40mins to replace 2 ft of plastic pipe with crimped joints $713.69
You decide how overpriced this job took 40mins to replace 2 ft of plastic pipe with crimped joints $713.69.
I diagnosed the concealed leak, I cut out the ceiling to gain access to it. They replaced the 2ft of plastic pipes
I told them the ceiling drip was increasing despite the upstairs bathroom not being used for 2 weeks whilst my mother was and is still in the hospital. Now doesn't that mean its an immediate point leak?
They quoted me over $387 to check that the leak wasn't coming from the showers upstairs by putting a bucket of dyed wate...r in the showers and screwing a pressure gage on the shower outlet only to find no leaks. Gee, what a half-hour cost? So I cut out the ceiling myself to show them where the pipe was leaking, yep there it was. (so he halved the upstairs shower testing charge thank God, I guess he felt guilty)
A total rip off
This company quoted my elderly mother nearly $600 to replace a tap. I cannot for the life of me fathom how they can arrive at this price. Even to go and pick up a tap from bunnings which wasn't more than $70 and then come back and put it in, it ends up being $250 per hour
Price is through the roof
The man that turned up was very polite and seemed to know what he was doing, but wow, the hugely inflated pricing is a big turn off. I will not be calling Service Today again
Great wirk as usual.
Perfectly satisfied with technician and work carried out. Job 346458. All work and changein
Will always use Service Today. All work parts and charges fully explained by tech beforehand. Completely satisfied.
Don't believe their advertising!
I was fooled by the special offer blocked drains and $50 off. But they dont try hard at all to unblock the drain and very quick in quoting 12,000 to fix it. No way I can pay this price so I end up calling another plumber who to my relief was able to unblock the drain straight away.
Expensive Stay Away
I had a five year old water heater which had developed a trickle of water constantly dripping from it. This company said it needed replacing and quoted over $3,000 for it. I found it odd that a heater of this age needed replacing, so I had to suck up their attendance fee and called another plumber who just replaced a valve for $212 and it's now as good as new. When I mentioned this to the second plumber I called, he said that this mob was known in the industry for this. Consumer beware..!
“Can they drain your wallet?” Yes they can
I wish I could erase my choice to call these people last week. I had a small hot water tank (50 litres) that needed to be replaced. The guy that turned up was polite and helpful enough. He informed me about a gadget that shuts the water off in case if a break or leak again plus a small tray for underneath the tank. It would push the already pricey quote up considerably (by 700 or so) but I presumed that the gadget must be expensive (like the fancy sounding hot water tank I was getting) After he left I looked at the work and jumped online. It tu...rns out that this magical gadget is worth just $150 at retail. When these guys invoiced me after he left I was shocked to see I’d been charged for an extra installation fee for the gadget + tray placement ( so around $600) to place a small tray, insert household batteries and press a button basically! Because I joined the VIP club I was only charged 500 for this instead. Lucky me. So, let’s crunch some numbers.. that’s about $1452 for installation and supply of a water tank (retails at about $650) and $600 for installation and supply of a Mildred shut off valve that (retails at around $150) I don’t know what a kitchen looking metal tray is worth, was it made of white gold? When I asked for an itemised invoice yesterday they still failed to display the actual price of individual items. Listing just one combined cost labelled “materials” and one of “operations” is not an itemised account. I’ve now probably forked out around $1300 worth of labour for a simple procedure valued at around $250 - $450 on average from most local plumbers. I intend to share my bad experience on many platforms tirelessly to help others so this doesn’t happen to anyone else. Please be aware, don’t be fooled by a magic show that makes your money disappear.
Customer alert! Very steep price.
No need to say too much more than the fact it quotes $400+ to change a tap mixer and $550+ for a "premium" one. Totally unreasonable price for the service needed yet you still have to pay for their call out fee of $39. Waste of effort and time to call them in.
David was very polite and explained what needed to be done at the outset and also along the way. He cleaned up after the job and tested his work to ensure no leaks on at least two or three occasions.
Perfect same-day service
I rang and requested a plumber experienced with in-wall toilet cisterns and within 2 hours Dave arrived, analysed the problems and fixed them.
Unfortunately...as the cistern was 40 years old and parts were longer available, he suggested a new dual-flush in-wall cistern which would hide the existing flushbutton hole.
A solution I had not thought of.
I'm impressed and happy.
Crazy expensive, be careful and get other quotes before you call them.
Called them out to quote on replacement of an electric hot water tank. Their quote was $3,300. They "couldn't" provide me the number of the hot water unit so I could check if it was a fair quote. I called 3 other companies who all quoted between $1,580 and $1,700 for the same brand, size and spec installed. So i got one of the other companies in to do the work.
They will use every trick in the book to drive the sale including memberships, so do your homework first or just stay clear.
Disgusting customer service from management team
All the positive reviews that quote their job number receive an incentive which is how they bribe customers to write a good review. Don't ever deal with this company unless you want to be ripped off by their dodgy lies.
Service today was $800 more expensive then other free plumbing quotes I received. They couldn't even fix the problem on the same day because they sent a standard plumber even though I requested for a specialised plumber to come out. I was charged for a call out fee even though the plumber didnt even touch a thing except take pho...
Lying scammers. Rude staff
This company won't tell you their ridiculously high fixed prices over the phone because they have sneaky tactics to rip you off. The inexperienced plumber they sent out couldn't even do the job I requested even though they confirmed when I booked he would have the equipment on the day. The customer liaison officers were completely rude and heartless. They speak to customers in an aggressive tone and hang up on you because they are not bothered to deal with you once they have your money. Staff made personal judgements on my financial status be...cause I questioned why the prices were triple the price of other plumbers. I was told the call out fee would be waived and I would also get a pensioner discount but I was later told they can't apply the discount. Their unskilled staff clearly require better training because they make up lies as they go along so I was told misleading information from various staff and paid for a service I never received. Never will I use them again or recommend these scammers to anyone. Don't believe the positive reviews because they are fake.
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