The service is almost an afterthought, if you want a better and more efficient experience, go elsewhere
Disclaimer: I have other insurance policies with SGIC.
I went to SGIC because I am an existing customer of theirs and I have enjoyed and taken advantage of their multi-policy discounts for their Home/Car policies.
I logged into my account thinking that this would be a breeze, I was expecting the following experience:
* Login to my account
* Select an option like "Add a new policy > Travel insurance"
* Fill out my destination, travel dates and the details of my travel party
* Maybe be offered a loyalty discount...
|Category||Travel Insurance||Travel Insurance||Travel Insurance||Travel Insurance|
|Other Insurance Types Offered||Travel||Travel||Travel||Travel|
|Maximum Age Covered||99 years old||99 years old||99 years old||99 years old|
|Overseas Emergency Assistance||$10,000,000||Unlimited||Unlimited||Not Covered|
|Accidental Death||$10,000||$25,000||$25,000||Not Included|
|Emergency Dental||$10,000,000||Unlimited||Unlimited||Not Included|
|Pregnancy (max weeks)||Optional cover for 24 weeks||Optional cover for up to the 24th week||Optional cover for up to the 24th week||Optional cover for up to 24 weeks|
|Resumption of Journey||Not Included||$3,000||$3,000||Not Included|
|Hospital Cash Allowance||$1,000||$8,000||$8,000||Not Included|
|Overseas Emergency Medical & Hospital Expenses||$10,000,000||Unlimited||Unlimited||Not Included|
|Loss of Income||Not Included||$9,000||$9,000||Not Included|
|Permanent Disability||Not Included||Unlimited||Unlimited||Not Included|
|Luggage & Personal Effects|
|Theft of Cash||Not Included||$200||$200||Not Included|
|Delayed Luggage||$200||$1,000||$1,000||Not Included|
|Credit Card Fraud||Not Included||Not Included||Not Included||Not Included|
|Travel Documents / Passport||$3,000||$12,000||$12,000||Not Included|
|Maximum Single Item Limit||$200 (Cameras, laptop, smartphones)||$4,000 (Cameras and video cameras)||$4,000 (Cameras and video cameras)||Not Included|
|Luggage & Personal Effects||$3,000||$12,000||$12,000||Not Included|
|Rental Vehicle Excess||Not Included||$4,000||$4,000||Not Included|
|Motorbike / Moped Coverage||Optional cover for up to 200cc motorbike||Optional cover for up to 200cc motorbike||Optional cover for up to 200cc motorbike||Not Included|
|Domestic Pet Care||Not Included||Not Included||Not Included||Not Included|
|Special Activities Packages|
|Golf||Not Included||Not Included||Not Included||Included|
|Cruise||Not Included||Not Included||Not Included||Included|
|Adventure||Not Included||Not Included||Not Included||Included|
|Snow / Ski||Not Included||Not Included||Not Included||Optional Extra|
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