Very poor customer service
Cancelled my 4 policies after 11 years of service due to very rude consultation in Adelaide and their vintage department. I was seeking to increase my agreed value on a very rare vehicle only to be told by (Michael) in their vintage section that car wasn't worth vary much and that it was only my opinion that the car was valuable, even though the last one sold in Queensland for 3 times the so called market value. So basically he was saying that we couldn't care less about our customers only policy and procedure, it's amazing that he's even employed there. Shop around, disgusting treatment!
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