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SGIC Veteran, Vintage & Classic Vehicle Insurance

SGIC Veteran, Vintage & Classic Vehicle Insurance

1.0 from 1 review

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Natalia T.

Natalia T.Metropolitan Adelaide, SA

Very poor customer service

published

Cancelled my 4 policies after 11 years of service due to very rude consultation in Adelaide and their vintage department. I was seeking to increase my agreed value on a very rare vehicle only to be told by (Michael) in their vintage section that car wasn't worth vary much and that it was only my opinion that the car was valuable, even though the last one sold in Queensland for 3 times the so called market value. So basically he was saying that we couldn't care less about our customers only policy and procedure, it's amazing that he's even employed there. Shop around, disgusting treatment!

Transparency
Customer Service
Value for Money
Insurance TypeComprehensive and Veteran, Vintage and Classic Vehicle
Plan covers drivers under 25Yes
Claim MadeNo
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1 comment
SGIC Insurance
Care TeamSGIC Insurance

Hi Natalia, thank you for sharing your experience, we are sorry to hear you felt the consultant was rude and unhelpful, we will be sure to pass on your feedback to the vintage team! ~Kaz

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