Price hike 28%
Shannons Comprehensive increased my premium by 28% while the agreed value has dropped. Everything else stayed the same... except that I now have a 11 year claim free period. They claim that cost have gone up 30%. I say bull and take my money elsewhere
Update: I just signed up with Swann and saved a staggering 41% (same excess, same agreed value). All on line. nice and easy, the way I like it
Rude, Arrogant, Overpriced
Received new policy from Shannons as a former customer of Insure My Ride no longer existed. Let it go for a month then started doing online quotes as l always do to find a better deal as Shannons was quite high. Most insurance companies will do online quotes but not Shannons, you have to call them, as l did but they wouldn't do a new quote, they only wanted to go with over priced policy they sent me, found many more cheaper than Shannons. Wouldn't consider them.
Avoid insuring with Shannons at all costs
Had a "Not at Fault" accident on my Hyosung GT650RL a couple of weeks ago. Paid the excess immediately as the driver at fault did not stop & no details recorded. Did not receive a single follow up call from Shannons at all in two weeks to keep me apprised of the situation. I have had to do all the follow ups! When the tow driver picked up my bike, he started it and it sounded very sick (I had not been game to start it after the accident as fuel was leaking). Quote from repairers came in at $4,070.54 according to Shannons. Agreed Value of the bi...ke was set at $6,100. They didn't even follow up on the quote from the repairers until I made a complaint after two weeks of not hearing anything. Received news today from Suncorp Assessor that he has decided to repair the bike stating "there was no structural damage" and "call the repairer for any more info". I am amazed they have chosen to repair the bike given how sick it sounded. Repairer says ETA is anywhere from 28 days to 10 weeks! I was stupefied that the assessor decided in his infinite wisdom not to write my bike off. He didn't even do an inspection of the bike, his decision was based purely on pictures taken by repairer, the repair quote & $$ value! I will be taking the bike to a proper qualified bike mechanic after it is returned to me to get a proper check done to ensure there is no internal or structural damage that the repairer or Shannons is hiding. If anything like this is found, I will be asking why the bike was classified as "To be repaired", rather than a "repairable write off". May have to seek legal advice depending on outcome. My advice to any prospective motorcycle insurance purchasers is to avoid Shannons at all costs. Customer Service is almost non-existent. They are quick to take your money and promise the earth but fail to deliver! I guess you don't know how bad an insurance company is until you have a claim with them. Suffice to say, I will not be renewing with Shannons when my renewal is due and will avoid Suncorp companies at all costs as well.
Premium rip off
Got a quote for motorcycle insurance and their quote was ridiculous was 400 to 600 dollars dearer than any where else .
Avoid, yet another criminal Suncorp subsidiary
Should be negative 5 stars. After spending thousands on premium some company car smashed up my cruiser while parked. Got police report, security footage, the vehicle plates everything to the book. Still they are refusing to even considering looking at a claim All they tell me that I have to mail but they never reply and only ever talk on the phone as criminals with only first names. Because they are big they think they are imune under the law. Shame, shame, shame Suncorp you are the shame of the nation!!!
Motorcycle insurance - absolute rubbish
Just tried to insure my new Moto Guzzi with Shannon's, the same company that I have my classic cars with, and the quote came back at $900+ on bike value of $20,000. Compared with Swann at $336 for the exact same policy!
I'm 50yo, max no claim bonus, no accident history, bike stays in locked garage. So apparently Shannon's believe their policy is worth 3 times as much???
If you're looking for bike insurance, look elsewhere.
Shannons Epic Fail!!!!!
I had my custom (iron horse) motorbike stolen 3-4 months ago and shannon's still has not made a decision on the claim. they have been rude, unhelpful, breached my privacy and trust. Thus far AAMI being their internal dispute resolution department have also been less than helpful. I would strongly advise anyone seeking insurance with shannon's, AAMI or suncorp to reconsider, and the people / companies with a current insurance policies to reevaluate their position.
"it will take as long as it takes." [name removed] from investigations shannon's
What a joke!
My husband was knocked off his beautiful R1, he was not at fault! The witness agreed, the driver admitted liability. Police report also reflects this.
So why can they not do there investigations professionaly and correctly? My huband still has to pay a $700 excess for something that was not his fault?
It has taken over 6 weeks to get answers from this company and yet still no joy. Couldn't even get to speak to a manager, or anyone with some superiorty.Insurance cancelled!! Don't go here people!
Bad service when claiming
They flew an assessor up from down south to Brisbane to assess the bike and took a couple off weeks to come back with the result and did not take into account the damaged apparel and had to wait for that department to access the gear. Not very professional, Must be better Insurance company's around.
friendly when signing up.
Taking a long time to process a claim,tried to talk me into canceling claim before giving me the full price all up with clothing and bike repairs.
Questions & Answers
Hi I have eight yamaha dt1 motor cycles that I have restored I keep them in a locked Cabin. I think they would be worth $50 thousand . What would be the cost of insurance for fire and theft for them. Tony Wood. THANKS.
I got knocked of my bike the other guys fault i bought the bike for 14grand brand new then spent 11grand making it sexy triumph dealler i bought the bike of did the work any way the suncorp assessor jeff rudest prick ive ever talked too sounds like the same one as above is trying to palm me of with what he says they are worth 10 grand its only five years old 5000 ks and cost me 10 grand agian to make it look like mine the bike shop has given him a quote of 17 grand hes doing my head in what are my rights?
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