Excellent Claim and Value
I recently had a motorbike accident, I was completely at fault. The claims team were excellent, they organised everything without me having to micromanage every step of the way, the Shannons team were calling me to follow up on everything and were very transparent. The choice of repairer was very professional, I ended up opting for a payout rather than having the bike repaired as the repairs were about as much as the bike value, and I was looking to upgrade in the near future.
I have 5 motorbikes, most of them classics and ridden seldomly. I switched over from another insurer and saved about $600 on my multi-bike discount.
Shannons were genuinely a pleasure to deal with with my recent claim. They were proactive, called me without me ever having to initiate contact (after I submitted the claim). There was absolutely no crap with any aspect of the claim - ie bike, riding gear and personal effects. Their higher premium was well worth it when it counted. I wanted to share my experience to counter the negative reviews as mine was a very professional experience with them.
Good to deal with. Can't fault them.
I hit a giant Roo on my lovely original 70's Harley. I didn't come off but he knocked it around pretty badly & it was unrideable from the scene.
Shannons were good from day 1, right through to the completion of repairs which were of considerable cost.
I can't fault them.
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Unbelievable service, commitment and results.
I could not fault Shannon's. Unbelievable customer service. Supported me all these years and paid out insurance claim. Do yourself a favour and go with Shannon's. I can honestly say that from Debbie in Claims to Jason in assessment and to all the others I have spoken to over the phone in relation to my accident. I have nothing but the highest praise and respect for all of them. Shannon's dealt with my claim expediently and precise. Within 10 days of lodging claim, being assessed and having bike written off, Shannon's had paid out in full the ag...reed Market Value of my bike. This has always, I have found, to be the case with Shannon's. I won't be riding again most likely, but if the day does come around again, Shannon's will be the first people I call for Full comprehensive Insurance. No better way to go
Bike repair good experience
Crashed 883 sportster on old pacific hwy
They were great with everything
repaired bike with accessories and replaced riding gear
only delay was with parts arriving from the states
The people were very helpful
I think sometimes it can be a bit of a lottery as to which claims officer you get
I had a very good experience with shannons when it came time to claim.
Better service than I could have ever expected of any motorcycle insurer.
I was involved in an accident on my motorcycle between Rathdownie & Kyogle in N.S.W. I reside in Brisbane. Shannons was contacted & they immediately organised towing of my vehicle. They contacted me at Lismore hospital & offered to help me with my own transport home & updated me regarding my motorcycle. My motorcycle was transported by them to a repairer close to my home,(Quality Bike Repairs) who are absolutely excellent (and I am extremely fussy). Another call was received from Shannons regarding my damaged riding gear. An email was sent to t...hem detailing it & in some cases the value. I received a cheque from them a week later. Whilst my bike was being repaired, Quality Bike Repairs rang to update me frequently and in a matter of only a few weeks I received a call from them to ask when I would like them to deliver it. It was delivered that afternoon. The repair was faultless. I cannot recommend both Shannons & Quality Bike Repairs highly enough. If you have a vehicle you care about and you want excellent cover & repairs, you could not do better than these people. Service, quality, helpful staff, good timeframe for whole process.
Questions & Answers
Hi I have eight yamaha dt1 motor cycles that I have restored I keep them in a locked Cabin. I think they would be worth $50 thousand . What would be the cost of insurance for fire and theft for them. Tony Wood. THANKS.
I got knocked of my bike the other guys fault i bought the bike for 14grand brand new then spent 11grand making it sexy triumph dealler i bought the bike of did the work any way the suncorp assessor jeff rudest prick ive ever talked too sounds like the same one as above is trying to palm me of with what he says they are worth 10 grand its only five years old 5000 ks and cost me 10 grand agian to make it look like mine the bike shop has given him a quote of 17 grand hes doing my head in what are my rights?
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