A lot better than the previous model
We had a Sharp Microwave that lasted for over twenty years and it was still going well but did not match our new kitchen so we donated it to a sporting club. We purchased another Sharp and unfortunately we got a dud and it only lasted a few years. I completed a product review for this and gave it a very low rating. Following the review I was contacted by Sharp to see if they could help. Unfortunately we had dumped it and they were not able to help. The fact they offered to help did impress me. We replaced it with a K-Mart home brand machine and it also only lasted a few years. I did a lot of research and compared models and ended up buying a Sharp R350YS as the price was right and the features matched our needs. This was over eighteen months ago and I have waited this long to ensure the new model lived up to our expectations. It has and we are very happy with our purchase. Features I like are the defrost which is the best I have ever see in a microwave, the speed in which it cooks and the consistent results we get. It has a cooling down function which is handy and depending how long you have been using the microwave the function completes it cycle in less than a minute.
Good value for money
This microwave is a fantastic size, and was an affordable option at Harvey Norman. It heats food evenly and quickly, and has simple controls. The smart system is good, but not perfect, and we haven’t been particularly satisfied with the fresh vegetables function. A key point of this microwave however would be its noise levels, it continues to make noise after an item is finished in the microwave, and it continues for a good 30 seconds which is quite frustrating at times. However as an overall system, the microwave has been satisfactory.
This microwave is perfect for any kitchen. It doesn't take up too much space on the bench but able to fit large dinner plates. The sensor cook buttons makes it easy to pop your veggies in and have them ready just at a press of a button. Very easy to use and food always comes out perfect whether cooking from scratch or just reheating.
Sharp are cheaping out on design quality! Avoid until further notice.
Hi all, unfortunately this microwave hasn't been designed to fit modern & top quality standards.
If this review is still up here for you to read then Sharp customer care has been of no assistance & I suggest that you avoid purchasing any Sharp products until further notice. I will be making sure to delete this review if I end up receiving proper customer service from Sharp as my family have been using there products for 30 odd years & haven't had any issues with there products until now.
This oven looks nice & modern, but it simply doesn't act nice & modern.
It's only been owned for 3 years & has been treated properly accordingly to the instruction manual with proper ventilation so there fault is definately not on our end. Unfortunately Sharp only offered 12 months warranty with this product, so this puts it out of warranty. A modern microwave should last at least 6 & a half more years then this
The other day I was microwaving some chicken nuggets & all of a sudden the microwave caught a small fire inside. I immediately clicked stop & the fire/mini explosion extuinguished by itself. Lucky I was around!
This microwave also doesn't contain it's radioactive waves inside as well as other brands of microwaves, I know this because every time I use it, it cuts out my Wireless Internet due to running on the same frequency. I've never had this issue with another microwave. This effects my business massively as I work from home.
My elderly parents worked very hard in there lives for the money that they spent on this dodgy-designed microwave. Makes me sad to see & they're not so tech-savvy, so I've decided to pounce & act for them..
If this microwave was to catch fire again or if the previous mini fire was left unattended it could easily have burnt down my parents house & destroyed everything they've ever worked for in there lives. I don't appreciate this poor design quality by Sharp one bit & don't feel safe using this microwave for much longer. Why cheap out on something so crucial?
I see this product is no longer being sold at Harvey Norman & i believe Sharp secretly stopped offering it due to finding out how faulty it really is. So once again, If this review is still up here for you to read then Sharp customer care has currently been of no assistance & I suggest that you avoid purchasing any Sharp products until further notice due to design faults. I will be making sure to delete this review if I end up receiving proper customer service from Sharp as my family have been using there products for 30 odd years & haven't had any issues with there products until now. So sad.
Purchased 16 October 2016 repaired under warranty February 27 2017 as it cut the power and was blank. It has cut the powe on 3 other occasions but worked when power reconnected, however, last week the same thing has happened. My previous Westinghouse lasted 27 years and Panasonic after 25 years still working which I gave to a friend when I remodelled the kitchen and wanted a stainless look and bought this. Sorry I didn't keep the Panasonic. I am loathe to waste money to have it repaired as that could go to cost of a better brand.
Advice..... don't buy sharp!!! Why? They are blunt!!! Purchased from Bing Lee Bankstown
Not happy at all
I have purchased my SHARP R350YS from JB Hi-Fi and it stopped working all of a sudden whilst it has been used for less than an year. I have always been going with SHARP for microwave and not at all happy for being dealt with such a poor quality this time. I am unable to find the Invoice and would like to know from the manufacturer what was wrong with my oven and how it can be fixed.
SHARP R350YS Stops Working After 2.5 Years
The Sharp R350YS Stops Working after just two and half years since we purchased in Feb 2016. It is quite short lived comparing to the average lifetime of nine years for Microwave in general.
Would like to check with the manufacturer to see if there is any warranty available.
SHARP R350YS Stops Working After 2.5 Years
The Sharp R350YS Stops working after just 2.5 years since we purchased in Feb 2016. It is quite short lived comparing to the average of 9 years life expectancy for Microwave in general.
Would like to check with manufacturer to see if there is product warranty available for repair or replacement.
Made a wrong choice
Much worse experience when it ....it took weeks to repair by sharp repairer. Brought back home and after week it stopped working again.
Not good way to treat customers who spend their faith and money in your brand.
Please improve standard of your under warranty repairs process.
Sharp not delivering good products
Was heating milk for my little one, and heard a loud noise and then a very bright light and the saw the microwave blew up. Just used for almost 2 years. Previously had a local Kmart brand used for 7 years for 39$ was still in working condition. Bought SHARP thinking a better brand to trust and was unhappy. Tried filling the feedback form on Sharp website pressed the submit button 10 times the screen doesn't move, so you cant even speak to the team as no option on the phone to talk if you are not a dealer or something, i would say very unprofessional.
Not even 3 y.o and stopped heating
Could someone tell me whether there is a way to fix the problem of a microwave not heating at all? It has gradually been taking a little longer to heat up lately but then today suddenly, not heating at all. It had otherwise been a great microwave and very well liked after. Thank you
Powerful microwave - cooks really quickly
This microwave is powerful!!! It cooks much faster than my old one (from the 90s) and I have had to re-learn approximate cooking times. It looks great on the bench - very stylish and I like the simple, clear menus too. You can fit a normal sized plate inside so that's a bonus. I just dont know what other people are talking about - this is a really good model and it come with a long guarantee. I am very happy with it
Poor Product Quality
Our microwave is 7 months old and just stopped heating. Very poor for the 2st century. So no one believes a consumer so it has to go to their repair centre. It should just have been replaced. Other manufacturers do this with products under 12 months old that fail. A contrast to our previous Sharp that gave 11 years service and was then that the display failed.
Yes the new one is a well designed and functional item, pity it failed so prematurely.
So now no microwave until ???????
I bought this microwave a while ago and I'm loving it.. it works fine and not very loud.. cooks and heats foods quickly and easily and they taste great. As far as its looks go it is also very good looking . Easy to open and shut the door and not loud while doing so. So i can recommend this easily.
This is perfect
Very happy with this product as it's an affordable product that meet the needs of the food, such as if you need certain minutes on the food to cook it. You can put it in the microwave and the food will be cooked on these minutes.Therefore, I think it's very beneficial for the customers to buy it.
Powerful microwave that has lasted us years. Bought it years ago, and still works strong. Very simple to use, I prefer the number key pad over dials or weird buttons. i can rely on this microwave to cook popcorn at 90 seconds, without burning the popcorn or leaving kernels at the bottom of the bag. 10/10
The cooking result of this microwave is satisfactory. The texture of the food will still remain soft and tender instead of dried up. The microwave does not create loud noise when is working unlike other brands that I used before. The microwave is sturdy and well-built. Most importantly the settings and features are super easy to use and understand. It is really user friendly and I would strongly recommend it.
Nice design and works well
Does just what I need from a microwave and looks so smart and modern. Love the style of this microwave, it completely blends in with our decor. It easy breezy to use too. I am not one for reading the manual, I suppose I should but I just use the menu buttons as they are and it works well.
It's easy to clean, and operates quietly. What more is there to say? It works well.
Looks Good Does The Job
We bought this when we moved back to Melbourne mostly because it fitted in with our other appliances.
It looks very smart and is extremely easy to wipe down.
I pretty much only ever use a microwave to reheat cold coffee or the occasional plate of dinner and I can report it does this job admirably!
It sit's there looking nice in the kitchen and I am happy with it.
After minimal use arched where label was inside door
Have always bought Sharp microwaves this one was extremely disappointing. Silver product label just inside door started to melt and then caused arching . After that incident more arching happened , too dangerous to use . Will not ever purchase again only had this one for 16 mths and only use to reheat foods .
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