4 questions from our users
What is the quietest and most reliable in the larger capacity microwaves (35 to 45 ltr)?
Hi Silby, Thank you for your question. In regards to your question, we encourage you to contact our customer care team by phone on 1300 135 022, our customer care team will be able to assist with your question. Kind regards, Sharp Australia
Hi Can I turn off the unnecessary second beep after cooking? We are finding if very annoying. Also just used timer for 15min and it was done in 5min. Can we adjust the timer? I have used sensor for defrosting and it almost melted my tupperware microwave container which I had to throw out the lid as it is now warped. The heat in the whole microwave just seems too hot after the previous microwave and after reading the reviews it seems it could be a problem. Can we turn it down? Sandy
Hi Sandy, Thank you for your question. We encourage you to contact Customer Care either via email at email@example.com, or by phone on 1300 135 022, referencing this question with your CRN 504982, so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you. Kind Regards, Sharp Australia
Hello! Our Sharp R-350Y is just over a year old and has died (as if power is off but have checked socket, power supply, etc. and all fine). Is there anything we can do? Seems to be a common issue with this model. Catherine
Hi Cath, Thank you for your review. We appreciate you raising this matter with Sharp, and we would like to help resolve the situation in regards to your microwave issue. Could you please email us your contact details to firstname.lastname@example.org, mentioning this CRN 495472, so that a member of our team can assist and work towards achieving a satisfactory resolution for you. Kind Regards, Sharp Australia
Where is it made? Japan, Thailand, or China? Thanks.
I don't know sorry. We have since bought a new microwave and taken the old one to the dump. Sorry I can't be of more help.Hi Reno, I've checked with our products team who have advised the country of manufacture is Thailand. A compliance plate located at the rear of the unit will confirm this. Kind Regards, Sharp Social Media
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