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Sharp R350YW (White) has been discontinued. See all Sharp Microwaves.
Sharp R350YW (White) (page 3 of 4)
Colin52Perth, WA
- 34 reviews
- 64 likes
Had a few of these now and tehy fail just past the warranty period:(
Sharp USED to be a great brand for Microwave ovens. Our first one lasted many years. The last 3 have failed in warranty or just passed the warranty.
The current one is a replacement unit that failed after a few days. The replacement unit has constantly had problems with it and now the only cooking it can do is for 99 seconds and even then it either stays on 99 seconds or goes blank and continues to cook.
The microwave light stays on when not cooking.
Door push button system is getting harder and harder to open. Only had this just past the 12 month warranty period.
No idea what is considered a good brand these days. Will read user reviews in here.
3 comments
Decided to buy what many in here say and that is the Panasonic 32L 1100W White Microwave model number NN-ST663WQPQ.
I will never buy a sharp product again. ...
Read more You did this to yourselves and like so many these days you've gone for elcheapo crap to save costs but at the end of the day we consumers rather pay more for quality and move on mass to another brand which is reliable. I'd strongly recommend dropping these Sharp microwaves and if you want to save your reputation do a general recall order on them. They are that bad.Sharp A.Sharp
Hi Colin52,
We are sorry to hear that the resolution provided did not meet your expectations. We have passed your feedback on to the relevant managers....
Read more Kind regards, Sharp AustraliaAnother one bites the dust
Bought just over 2 years, after last Sharp bought and lasted about 6 years.
Thought this will last about the same time. Very disappointed after spending more than $200 to get only 2 years.
After reading reviews on this site seriously considering to change the brand. Sharp was known for its quality in microwaves. WHAT is happening?
1 comment
Sharp A.Sharp
Hi Nosharp,
We appreciate the feedback and are concerned to hear of your experience with your Microwave. Our Customer Care team would like to learn more, and in order to support you further, could y...
Read moreou please email us your contact details to ccare@sharp.net.au, mentioning this CRN 498835. Additionally, we will also be passing your feedback on to the relevant product managers for their review.Other Microwaves
SharpRCrapGold Coast
Rubbish - save your money and buy a cheapie.
Did better than most and got 3 years out of this unit, then yesterday it just stopped heating up anything. Like others, I bought Sharp as they had a reputation for building quality microwaves.
Clearly this is no longer the case. Run away people, do not buy anything from Sharp.
2 comments
Sharp A.Sharp
Hi SharpRCrap,
We appreciate the feedback and are concerned to hear of your experience with this product. Our Customer Care team would like to learn more, and in order to support you further, could y...
Read moreou please email your contact details to ccare@sharp.net.au, mentioning this CRN 497714?Having you say "Hi SharpRCrap" almost makes up for your microwave blowing up. I'll survive ok without the assistance of your Customer Care team thanks. There is too many people on here that have already gone down that rabbit hole.
Find out how Sharp R350YW (White) compares to other Microwaves
Know better, choose better.
max k
- 2 reviews
Very poor microwave
Microwave failed after 10 months- inverter board blew. SHARP very difficult to deal with. Official service agent told me to call Sharp myself to try and speed process along as they were notoriously bad.
After 10 phone calls and 5 weeks replacement finally arrived. Sharp service do not call back, do not answer emails, manager does not return calls.
3 comments
Sharp A.Sharp
Hi Max,
We are concerned to hear of your experience with Sharp microwave and we would like to investigate further details about this matter. However, due to limited personal data availability on thi...
Read mores website, we were unable to confirm your contact details. If you could please send your contact details through to ccare@sharp.net.au, referencing CRN 497292, a member of our team can assist and work towards achieving a satisfactory resolution for you.why? I have made 10 phone calls already- you always answer on this site and then do not follow up through customer care- still makes you look bad
look up case 496258 and ask a manager to call. I will report to this site on whether anything happens
Sharp A.Sharp
Hi Max,
We are sorry to hear that and have been advised that our customer care team will contact you shortly....
Read more Kind regards, Sharp AustraliaNot working
Bought this microwave thinking it would last a long time (my previous one lasted 12 years). This one I bought August 2013 and has only lasted a fraction of the time. Very very disappointed :( It has just stopped working the numbers count down really really fast and then beeps, but there is no heating, etc.
1 comment
Sharp A.Sharp
Hi Linda,
We appreciate the feedback and are concerned to hear of your experience with this product. Our Customer Care team would like to learn more, and in order to support you further, could you p...
Read morelease email us your contact details to ccare@sharp.net.au, mentioning this CRN 497084. Additionally, we will also be passing your feedback on to the relevant product managers for their review.Very disappointed as I thought it was the best
I got the sharp R350RW 1200 watt model thinking we had paid good money for a great brand ($279), but just after 2 years it blew up..!! every time you hit the start button it blew all the fuses in the house and finally in the end there was a loud bang with sparks coming out the front near start button. Had it looked at for a cost of $45 to tell me the Megatron and Inverter were totally burnt out.... (the main parts) So microwave is no good, please don't buy. My last model ran for 10 years no worries. Sharp you are loosing customers fast. I'm now looking elsewhere for something that lasts. Thousands of dollars on your products, stereos, TV"s, electrical etc. Ross
2 comments
Sharp A.Sharp
Hi Rossco,
We are sorry to hear about the situation and have passed your feedback on to the relevant managers. ...
Read moreIf you still require any assistance, please do contact us via ccare@sharp.net.au, so that a member of our team can assist you accordingly. Kind Regards, Sharp AustraliaHi it's Ross again and your not going to believe this but the replacement microwave we were given 2 years ago has done the same as the first one, it just doesn't work anymore. We were given a new one ...
Read moreby David Jones after the manufacturer Sharp agreed to replace it free of charge so I was happy with exactly the same as the first one, same model same wattage same colour . Again exactly the same as before after just 2 years of hardly any use this one also went (bang, pop and dead). So I'm very annoyed and confused about any Sharp electrical product. I went to Aldi and bought another microwave for $79, yes it's cheap but who knows this one might outlast them all. Sharp please get your products a better quality of electrics or you will loose your customers. What happened to good old build quality and reliability. So annoyed with wasting my hard earned money. Stay happy RossIngrid MMetropolitan Adelaide, SA
- 2 reviews
- 1 like
Burn marks on door and frame after 15 months
My mother purchased this microwave only 15 months ago and there are now burn marks that have appeared on the bottom left hand side of the door, which is through the plastic and there is corresponding melted plastic on the frame when the door closes. It is obviously a manufacturing fault as so many others have the same problem. I have the same microwave at home (so I have just discovered) and will be keeping a very close eye on it. The tragic part is that these are still being sold new, with so many issues. I will be calling Sharp to see what they have to say, in the meantime we've opted for a new, safe, Panasonic for my elderly mother.
1 comment
Sharp A.Sharp
Hi Ingrid,
We are concerned to hear of your experience with Sharp microwaves and we would like to investigate further details about this matter. However, due to limited personal data availability on ...
Read morethis website, we were unable to confirm your contact details. If you could please send your contact details through to ccare@sharp.net.au, referencing CRN 495914, a member of our team can assist and work towards achieving a satisfactory resolution for you.CammoCanberra
Replacing this Sharp Microwave with another brand
15 months ago we replaced our still working 30 year old National (Panasonic) microwave with the Sharp R350YW only because we didn't think it could last much longer; it was the big fake wood model and we wanted a smaller white model. What a mistake - we should have kept the old one because this new Sharp (R350YW) just died yesterday. I rang the Sharp approved service centre and they said to bring it out and they would have a look but it would cost $77 + extra depending on what was wrong. After reading all these 'bad' reviews we have decided to b...
Read moreuy a new microwave (not Sharp) and throw the new Sharp away and just put it down to bad experience! We didn't take out the extra warranty as we 'trusted' Sharp that it's product would last longer than 15 months.1 comment
Sharp A.Sharp
Hi Cammo,
We are sorry to hear about the situation and have passed your feedback on to the relevant managers....
Read more Kind Regards, Sharp AustraliaOther Microwaves
Tamtam80Newcastle
DO NOT BUY
Absolutely terrible, cooking rice after 2 mins the door trim started melting/smouldering to the body of the microwave. the machine is less than 6 months old. I report this with absolutely no concern from Sharp I was told to 'just take this to my nearest service centre'! My house could have burnt down with my child in it had I not been standing in the kitchen! please for the safety of yourself and children DONOT buy this machine. Sorry Sharp you have done yourself no justice - I will NEVER buy another! perhaps you need to recall these machines before someone loses a life - all the reviews are terrible.
2 comments
Sharp A.Sharp
Hi Tamtam80,
We are concerned to hear of your experience and we would like to investigate further details about this matter. However, due to limited personal data availability on this website, we wer...
Read moree unable to confirm your contact details. If you could please send your contact details through to ccare@sharp.net.au, referencing CRN 494509, a member of our team can assist and work towards achieving a satisfactory resolution for youWhat a laugh Sharp, you respond pretending that you care.... I email the email address on the 27/1 only to have the SAME standard auto email sent to me. So why bother responding to these reviews when ...
Read morereally your not doing anything to make the situation better. ABSOLUTELY DISGUSTING.Find out how Sharp R350YW (White) compares to other Microwaves
Know better, choose better.
tuckWA, 6061
- 9 reviews
- 4 likes
Potential fire hazard and overheating with this model - and only 14 months old.
What a disappointment. This product cost a lot of money and lasted only 14 months and I'm seriously concerned about the overheating I experienced last night and all the other comments about arcing and sparking.
I have an electrical background and this model smells of " low quality standards" when it comes to safety. BTW, my unit is dead now and it was seriously mega hot last night.
My concern about this model is that it is a fire hazard. From all the complaints on this website, it is obvious there are major problems with this model.
So, ...
Read moreif Sharp is monitoring this comment please advise what you would like to do about it if you would like to retain this customer. Further note added this morning: I replaced the fuse to see what would happen (I didn't have a good feeling) and whilst the clock came back on, as soon as you hit start there was a big arc of white light inside the Microwave and a small bang to go with it.7 comments
Sharp A.Sharp
Hi tuck,
We are concerned to hear of your experience with Sharp microwaves and we would like to investigate further details about this matter. However, due to limited personal data availability on th...
Read moreis website, we were unable to confirm your contact details. If you could please send your contact details through to ccare@sharp.net.au, referencing CRN 494508, a member of our team can assist and work towards achieving a satisfactory resolution for youDetails submitted to ccare as per your request 29/01/2016 7pm WST.
Sharp A.Sharp
Hi Tuck,
Thank you for your email. We have notified our customer care....
Read more Kind regards, Sharp AustraliaGot very hot and stopped working.
My Sharp 1200W Inverter Microwave which is just over a year old I believe stopped working suddenly, when I felt it it was extremely hot. I am wondering if the thermal protection has failed. The light bulb had also failed with in the first 6 months of owning it. So I pulled the cover off to check for a fuse and replace the bulb which I had previously been unable to find. Discovered the bulb (these are normally easily replaceable for most microwaves from within the cooking compartment) was only accessible from within the case and for a simple 25 ...
Read morewatt bulb was almost $50 to buy. Both the fact that replacing the bulb normally requires a service call, and the outrageous price for the bulb i'll be thinking twice about ever buying sharp again. I am going to try replacing the fuse but if that fails will be seeking another brand.2 comments
Sharp A.Sharp
Hi Dave D,
We appreciate the feedback and are concerned to hear of your experience with this product. Our Customer Care team would like to learn more, and in order to support you further, could you ...
Read moreplease email us your contact details to ccare@sharp.net.au, mentioning this CRN 493786. Additionally, we will also be passing your feedback on to the relevant product managers for their review.Sharp A.Sharp
Hi Dave D,
We are following up on your case as Customer Care has not received contact from you. If you wish to obtain support, please do not hesitate to contact us via the details provided above....
Read more Kind Regards, Sharp Australiakev
- 5 reviews
- 2 likes
This is the Worst microwave I have ever seen
I spent so much money buying from Good Guys and all of sudden it's dead. Can't heat anything. My old microwave was only $80 and never had any problem working for more than 10 years. I'll never ever buy anything from Sharp again. Even disappointed with sales person who recommended as he was more interested to sell the expensive one and didn't have any clue about the product.
2 comments
Sharp A.Sharp
Hi Kev,
We appreciate the feedback and are concerned to hear of your experience with this product. Our Customer Care team would like to learn more, and in order to support you further, could you ple...
Read morease email us your contact details to ccare@sharp.net.au, mentioning this CRN 493744. Additionally, we will also be passing your feedback on to the relevant product managers for their review.Sharp A.Sharp
Hi Kev,
We are following up on your case as Customer Care has not received contact from you. If you wish to obtain support, please do not hesitate to contact us via the details provided above....
Read more Kind Regards, Sharp Australia4 month old Sharp microwave caught fire.
I have had a Sharp R350YW microwave for four months and it caught fire in join between the door and the body. Luckily I was right next to it so I was able to turn it off before the kitchen went up as well. Absolutely terrible! Do not buy this microwave.
2 comments
Thankfully the good guys have now given me a refund :)
Sharp A.Sharp
Hi Jono,
We are sorry to hear about the situation and have passed your feedback on to the relevant managers....
Read more Kind Regards, Sharp AustraliaLunar04Greater Melbourne (Inner), VIC
- 3 reviews
- 2 likes
burn marks
Ive had this microwave for 3 months and it has electrical burn marks inside door of the metal body of the microwave on 2 spots. I haven't used it since. The smell was electrical. Do I return it to the store or do I deal directly through Sharp customer service?
4 comments
Sharp A.Sharp
Hi Lunar04,
Thank you for your review. We appreciate you raising this matter with Sharp, and we would like to help resolve the situation in regards to your microwave issue. Please contact our Custome...
Read morer Care on ccare@sharp.net.au referencing CRN 493168, so that a member of our team can assist and work towards achieving a satisfactory resolution for you.Thank u
Excellent Service from Sharp. In 3 days of returning the microwave. The store replaced it with a new one. No hassles. Thanks guys...
Other Microwaves
- R350YW (White)
- Verified purchase
Bought today
Cannot get microwave to heat at all, Demo is off, can't figure it out. I think it will be returned on Boxing Day, seems to be rubbish. Have always had Sharp Microwaves with no problems but this one is a mystery. Seeing as I rely on meals that need to be heated in a Microwave I will be going hungry until such time as I get another machine that actually works.
3 comments
Sharp A.Sharp
Hi Sparky,
We are concerned to hear of your experience with Sharp Microwave and we would like to investigate further details about this matter. However, due to limited personal data availability on t...
Read morehis website, we were unable to confirm your contact details. If you could please send your contact details through to ccare@sharp.net.au, referencing CRN 493167, a member of our team can assist and work towards achieving a satisfactory resolution for youHi, I returned the microwave to Good Guys and bought another brand which is fantastic, very disappointed in Sharp as I had one for over 20 years with no trouble but because I was moving thought it wou...
Read moreld be nice to have a new one that matched the décor.Sharp A.Sharp
Hi Sparky,
We are sorry to hear about the situation and have passed your feedback on to the relevant managers. ...
Read more Kind Regards, Sharp AustraliaFind out how Sharp R350YW (White) compares to other Microwaves
Know better, choose better.
ZedDarwin, NT
- 4 reviews
- 2 likes
Sorry Sharp but the microwave is a dud
I bought this microwave just recently and had read the reviews online but decided to go with it, changed from panasonic to a sharp, well the Sharp is back in the shop and replaced with a Panasonic. Microwave failed, no heating whatsoever. So unfortunately for Sharp this product has serious issues. I'm told they have made improvements after all of the complaints however as I said I have returned mine and opted to go back to Panasonic. Thanks very much to Denise G at the Good Guys, excellent customer service went out of her way to ensure I had a new microwave on the same day. Customer service isnt dead, unlike the microwave.
1 comment
Sharp A.Sharp
Hi Zed,
We are sorry to hear about the situation and have passed your feedback on to the relevant managers. Have a good day...
Read more Kind Regards, Sharp AustraliaDavidBrompton, 5007
Dead in less than 2 years
Just stopped working after less than two years, what is it with this model? last microwave (a Sharp) lasted over 20 years, this model is rubbish, just read the reviews. When ours stopped working it tripped the circuit breaker, no other damage. serial no. 130874616 Purchased from The Good Guys.
6 comments
Sharp A.Sharp
Hi David,
We are sorry to hear about your situation. We would like to investigate further about this matter. Could you please email us your contact details to ccare@sharp.net.au, mentioning this CRN ...
Read more492670? Our customer care team will contact you to assist accordingly.Sharp customer care is a joke. I contacted Sharp customer care (via email, quoting CRN 492670 as they requested) Their advice was that if the microwave was still under warranty to get in contact with...
Read more their 3rd party service centre. (However, as I stated in my original review, the microwave failed in under two years - actually in the 23rd month. Given that the item had only 12th months warranty, the advice was unhelpful.) They additionally invited me to participate in a survey about Sharp customer service- #@!!! - I wonder how many of the other CRN number recipients have had the same response?Sharp A.Sharp
Hi David,
We understand that Customer Care has now been in contact with you and have left a message. If you need to discuss further, please do not hesitate to contact Customer Care as you did when engaging previously.. We hope you have a great day!...
Read more Kind Regards, Sharp Australia.SAMAshfield
- 2 reviews
- R350YW (White)
- Verified purchase
Bought it less than 2 months back brand new! Today found the power is not coming
I bought this Microwave new just little more than a month back. This is my first SHARP product, and the experience is terrible. Today (Saturday) at 11:30 am while heating the milk for my kid, I found that power is not coming to the Microwave, I tried in different power outlets but ended up with the same result. After calling to service centre, I found that on Saturdays the service centres get closed at 12 noon, so did not have sufficient time to take it there for repair.Now, I will have to wait one week for next Saturday to take it to the servi...
Read morece centre early morning to get it repaired as I can't make it during the weekdays due to extreme work pressure. I purchased this costly Microwave from a renowned brand to have a peace of mind, but seems like I made one of the worst decisions of my life, and feeling terrible to think that within 2 months of buying a costly product, I have to carry this heavy thing all the way to the service centre for repair. I will never ever make a mistake of buying sharp product again.4 comments
Sharp A.Sharp
Hi SAM,
Thank you for your review. We appreciate you raising this matter with Sharp, and we would like to help resolve the situation in regards to your service. Please contact our Customer Care on cc...
Read moreare@sharp.net.au referencing CRN 491783, so that a member of our team can assist and work towards achieving a satisfactory resolution for you.Thanks for providing me the reference number, but did not quite understand what was it meant for. After mailing to Sharp Customer Care email id referencing the CRN number given above I got the same r...
Read moreeply which I have received calling the store from where I purchased the Microwave. The reply I received from Sharp was requesting me to take the microwave to nearest service centre, which anyway I am going to do, so really could not understand the significance of the reference number given by you. There could be on 3 possible resolutions, and the second one is the most satisfactory resolution given this microwave model's history and bad reputation.Sharp A.Sharp
Hi Sam,
Apologies for any miscommunication. We have been advised that customer care has emailed you regarding your questions. If you still require further assistance, we will advise customer care to contact you....
Read more Kind regards, Sharp AustraliaVery Disappointed with this Product
I brought this microwave on the 01/02/2014 and this week 22/10/2014 it stopped working, well that's not true, It looks like it is working, the lights go on, it turn around and the timer works very well, but it just doesn't cook anything, try cooking some rice, which i have had not problems with in the past and after the required time, i took the rice out to find it, stone cold and not cooked. Less then 2 years, not good, no wonder the warranty is for only 12 months, that because they know it wont last much longer. Very disappointed.
3 comments
Sharp A.Sharp
Hi Jan,
We are concerned to hear of your experience with Sharp microwaves and we would like to investigate further details about this matter. However, due to limited personal data availability on thi...
Read mores website, we were unable to confirm your contact details. If you could please send your contact details through to ccare@sharp.net.au, referencing CRN 490664, a member of our team can assist and work towards achieving a satisfactory resolution for youSharp A.Sharp
Hi Jan,
We are following up on your case as Customer Care has not received contact from you. If you would still require assistance, it would be great to respond to the email sent and the team will assist accordingly....
Read more Kind regards, Sharp AustraliaDear Customer Care. I have not contacted you, as I now have a new working microwave (Not Sharp) Your return policy involves a lot of my time and money getting the microwave to you or your repairer, w...
Read moreell, I don't have the time to get it to you, if you really wonted to repair or replace this very faulty microwave, you would send a repairer to me as I have already be put out due to your faulty microwave and if you cared about me as a customer. What has happened to customer Service! Still not happy JanHunter
- 7 reviews
- 5 likes
NO MORE SHARP MICROWAVE FOR SAFETY SAKE
I purchased Sharp microwave R350YW. I always thought Sharp is number one for microwave until this one completely changed my mind. I purchased it on 2 sep 2015 and used it for 10 days before it blew up like a bomb. Fortunately nobody got hurt. I took it back to The Good Guys Bankstown where I purchased it from and advised that it could only get repaired. I don't trusted this model and wanted to change to another model and unfortunately they could only get it repaired. Very disappointed by Sharp service. I won't trust Sharp any more for the sake of safety.
2 comments
Sharp A.Sharp
Hi Hunter,
We are concerned to hear of your experience with Sharp microwaves and we would like to investigate further details about this matter. However, due to limited personal data availability on ...
Read morethis website, we were unable to confirm your contact details. If you could please send your contact details through to ccare@sharp.net.au, referencing CRN 489105, a member of our team can assist and work towards achieving a satisfactory resolution for you.Sharp A.Sharp
Hi Hunter,
We are following up on your case as Customer Care has not received contact from you. If you wish to obtain support, please do not hesitate to contact us via the details provided above....
Read more Kind Regards, Sharp AustraliaQuestions & Answers
Serene H.asked
Hi I washed the inside of my microwave with water and dish wash liquid then I heard a loud bang and now it doesn’t work.
Do you think I blew the fuse if yes how do I change it?
Thanks
No answers
Lynasked
How do I set the clock on my Sharp R350YW Microwave?
1 answer
Sharp A.Sharp
Hi Lyn, Thank you for your question. We encourage you to contact our Customer Care team by phone on 1300 135 022 so that they can troubleshoot and assist you accordingly.
Pamela Dasked
How many litres?
1 answer
Sharp A.Sharp
Hi Pamela, thank you for your interest. We encourage you to contact our customer care at ccare@sharp.net.au, or by phone on 1300 135 022, referencing this question. They will assist you accordingly.
Details
Category | Microwaves |
---|---|
Price (RRP) | $269.00 |
Type | Conventional |
Features | Child Safety Lock, Grill Function, Inverter and Sensor Cooking |
Dimensions | 310 x 520 x 448 mm |
Door Mechanism | Push Release |
Colour / Finish | White |
Power | 1,200 W |
Manufacturer Warranty | 1 year(s) |
Release date | Nov 2011 |
Manual | Download manual |
- MPN: 35904364 and R350YW
- GTIN13: 4974019711515
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Sharp A.Sharp
Hi Colin52,
We are concerned to hear of your experience with your Sharp Microwave and we would like to investigate further details about this matter. However, due to limited personal data availabilit...
Read morey on this website, we were unable to confirm your contact details. If you could please send your contact details through to ccare@sharp.net.au, referencing CRN 498954, a member of our team can assist and work towards achieving a satisfactory resolution for you.