Don't buy Sharp internally painted microwave
My R330y(w) started to rust after a couple of months. Sharp have washed there hands of the problem stating they know that it happens.
Thank you for your contacting Sharp Customer Care.
I do apologise if you are having issue with your Sharp microwave.
Please note: we do not cover rust either in our out of warranty. Rust is caused by any food, spatter, or foreign material getting onto the paint, which then burns when exposed to microwaves. It then melts the paint and exposes the metal, and the metal oxidises and rusts o...vertime and spreads rapidly. It can also tend to happen around the joints at the edges inside the microwave, where there may already be some thin paint on the metal (since it is very difficult for food spatter to get into these tight spaces).
I purchased the R350 Y W sharp microwave oven back in Oct 2014. I have always been happy with Sharp products until this one. Recently if you start the microwave after about 3 seconds it will make terrible noises and spark . Not prepared to use it agsin. The microwave is now out of warranty. I called sharp who gave me a couple of approved service repairer contact details. The service repairer stated it would cost a service fee to examine the microwave and then it would be up to Sharp to state if they will replace it . Not prepared to pay a ser...vice fee and the time to drop off and collect the microwave. From this review Web site looks like I am not alone with having problems with this particular model. Even if Sharp offered to replace it what guarantee this won't happen again. Feeling disappointed
Burning smell, burnt door
I admit we got our Sharp microwave s/h but it wasn't very old. Today it started to smell while in use, giving off that acrid 'electrical burning' smell. I immediately disconnected it and opened the door to find a 25mm-long burn mark on the bottom lip of the door, with corresponding burn mark on the case. For a fairly new m/w oven I'm not impressed; I threw it in the dumpster.
- R350YW (White)
I bought the microwave 3 years ago, but after about one year, a squeaking noise came out after every use. I was a bit worried at the beginning, but then just ignored it. Yet it does not it reduces my worry. It is only that I can't afford to dump it and get a new one when thinking about the short life of an appliance. I write this review at this time because my daughter is going to buy one for her new house, so I searched online for reviews.
- R350YW (White)
Dangerous! Don't buy!
My husband was melting butter and the microwave door started melting and burning as the metal next to the door was sparking. Lucky that he was able to switch it off quickly before it caused any more damage. We bought this microwave as our previous Sharo Carousel lasted many years. This one lasted 18 months. Won't be buying another Sharp.
Bad Experience with Sharp
I got my Microwave Sharp R350Y from less than 2 years, Suddenly it starts to make sparks , so I stop it , I talk to the customer Care, They told me that you have to send it to the nearest Maintenance shop and let them inspect it and if it is a manufacture issue we will check. and I have to pay for the inspection, so it is more easier to go and get new one and I will never go to Sharp any more.
Bad burning smells after just a few years.
After just a few years the microwave inner rim (which sits up against the door) gets extremely hot and actually burned the panel.
The same thing happened a few days later.
We have always taken good care of our microwave and it's in a safe elevated position to keep the kids away from it.
Our precious panasonics lasted way longer.
Sorry sharp but you quality appears to have slipped.
The microwave does cook food effectively....however...
This is the worst microwave i have ever owned. When the food is cooked, it beeps. That's where it should end. After a little while it beeps again. Then a third time. I know my food is cooked but it is so annoying. To the point where i want to either modify it or run over it. What kind of device in this day and age doesn't have the option to turn the beeping beep reminder off?
Purchased this microwave less than 4 years ago. I have been so happy with this model after previously owning a Sharp Microwave for 10 years with no issues. However yesterday at the end of a cook I noticed burning smell and when opening the door smoke billowed out. I was only heating a cup of coffee for less than a minute and I keep my microwave in good condition. So disappointed this didn't last. The average expected lifetime of a microwave is expected to be 9 years. I'll be investigating my options especially as this seems to be a common fault with this particular model.
Bought in Jan 2015
Bought this microwave from the Good Guys in January 2015. It lasted 18 months. i used it today and shortly after I noticed a high buzzing noise coming from the microwave. Shortly after, my power circuit switched all power. I can't imagine what would have happened if the power wasn't switched off! Not happy
Interior coating peeling after 13 months
We purchased this more expensive microwave hoping to get quality and one that would last at least a few years. I had a previous Sharp microwave that lasted 10 years.
I have looked after it well but after approx 13 months the roof of the interior started to blister and peel, its now all over the interior. I called the store about this and was told I should buy a ceramic one next time, its out of warranty and next time to consider the extended warranty. If Sharp cannot manufacture an oven these days that can last longer than the 12 month warrant...
Can't get even cooking!
We recently purchased this model as we have been satisfied with earlier models. However, the cooking is incredibly uneven. It seems that there is no perfect place to situate on the turntable that will cook food without some left raw? Is there a problem with this model? It seems the life of the machines is getting shorter also.
Had a few of these now and tehy fail just past the warranty period:(
Sharp USED to be a great brand for Microwave ovens. Our first one lasted many years. The last 3 have failed in warranty or just passed the warranty.
The current one is a replacement unit that failed after a few days. The replacement unit has constantly had problems with it and now the only cooking it can do is for 99 seconds and even then it either stays on 99 seconds or goes blank and continues to cook.
The microwave light stays on when not cooking.
Door push button system is getting harder and harder to open. Only had this just past the 12 month warranty period.
No idea what is considered a good brand these days. Will read user reviews in here.
Another one bites the dust
Bought just over 2 years, after last Sharp bought and lasted about 6 years.
Thought this will last about the same time. Very disappointed after spending more than $200 to get only 2 years.
After reading reviews on this site seriously considering to change the brand. Sharp was known for its quality in microwaves. WHAT is happening?
Rubbish - save your money and buy a cheapie.
Did better than most and got 3 years out of this unit, then yesterday it just stopped heating up anything. Like others, I bought Sharp as they had a reputation for building quality microwaves.
Clearly this is no longer the case. Run away people, do not buy anything from Sharp.
Very poor microwave
Microwave failed after 10 months- inverter board blew. SHARP very difficult to deal with. Official service agent told me to call Sharp myself to try and speed process along as they were notoriously bad.
After 10 phone calls and 5 weeks replacement finally arrived. Sharp service do not call back, do not answer emails, manager does not return calls.
Bought this microwave thinking it would last a long time (my previous one lasted 12 years). This one I bought August 2013 and has only lasted a fraction of the time. Very very disappointed :( It has just stopped working the numbers count down really really fast and then beeps, but there is no heating, etc.
Very disappointed as I thought it was the best
I got the sharp R350RW 1200 watt model thinking we had paid good money for a great brand ($279), but just after 2 years it blew up..!! every time you hit the start button it blew all the fuses in the house and finally in the end there was a loud bang with sparks coming out the front near start button. Had it looked at for a cost of $45 to tell me the Megatron and Inverter were totally burnt out.... (the main parts) So microwave is no good, please don't buy. My last model ran for 10 years no worries. Sharp you are loosing customers fast. I'm now looking elsewhere for something that lasts. Thousands of dollars on your products, stereos, TV"s, electrical etc. Ross
Burn marks on door and frame after 15 months
My mother purchased this microwave only 15 months ago and there are now burn marks that have appeared on the bottom left hand side of the door, which is through the plastic and there is corresponding melted plastic on the frame when the door closes. It is obviously a manufacturing fault as so many others have the same problem. I have the same microwave at home (so I have just discovered) and will be keeping a very close eye on it. The tragic part is that these are still being sold new, with so many issues. I will be calling Sharp to see what they have to say, in the meantime we've opted for a new, safe, Panasonic for my elderly mother.
We bought this microwave just over 2 years ago. It has some great features. We used it over the weekend it worked fine, a few hours later my husband opened the microwave door to discover scorch marks on the door and corresponding scorch marks on the cavity opening. We are reluctant to even leave the power connected and even more reluctant to replace it with another Sharp product.
How long should a microwave last? This is very disappointing to say the least.
Replacing this Sharp Microwave with another brand
15 months ago we replaced our still working 30 year old National (Panasonic) microwave with the Sharp R350YW only because we didn't think it could last much longer; it was the big fake wood model and we wanted a smaller white model. What a mistake - we should have kept the old one because this new Sharp (R350YW) just died yesterday. I rang the Sharp approved service centre and they said to bring it out and they would have a look but it would cost $77 + extra depending on what was wrong. After reading all these 'bad' reviews we have decided to b...uy a new microwave (not Sharp) and throw the new Sharp away and just put it down to bad experience! We didn't take out the extra warranty as we 'trusted' Sharp that it's product would last longer than 15 months.
DO NOT BUY
Absolutely terrible, cooking rice after 2 mins the door trim started melting/smouldering to the body of the microwave. the machine is less than 6 months old. I report this with absolutely no concern from Sharp I was told to 'just take this to my nearest service centre'! My house could have burnt down with my child in it had I not been standing in the kitchen! please for the safety of yourself and children DONOT buy this machine. Sorry Sharp you have done yourself no justice - I will NEVER buy another! perhaps you need to recall these machines before someone loses a life - all the reviews are terrible.
Potential fire hazard and overheating with this model - and only 14 months old.
What a disappointment. This product cost a lot of money and lasted only 14 months and I'm seriously concerned about the overheating I experienced last night and all the other comments about arcing and sparking.
I have an electrical background and this model smells of " low quality standards" when it comes to safety. BTW, my unit is dead now and it was seriously mega hot last night.
My concern about this model is that it is a fire hazard. From all the complaints on this website, it is obvious there are major problems with this model.
So, ...if Sharp is monitoring this comment please advise what you would like to do about it if you would like to retain this customer. Further note added this morning: I replaced the fuse to see what would happen (I didn't have a good feeling) and whilst the clock came back on, as soon as you hit start there was a big arc of white light inside the Microwave and a small bang to go with it.
Got very hot and stopped working.
My Sharp 1200W Inverter Microwave which is just over a year old I believe stopped working suddenly, when I felt it it was extremely hot. I am wondering if the thermal protection has failed. The light bulb had also failed with in the first 6 months of owning it. So I pulled the cover off to check for a fuse and replace the bulb which I had previously been unable to find. Discovered the bulb (these are normally easily replaceable for most microwaves from within the cooking compartment) was only accessible from within the case and for a simple 25 ...watt bulb was almost $50 to buy. Both the fact that replacing the bulb normally requires a service call, and the outrageous price for the bulb i'll be thinking twice about ever buying sharp again. I am going to try replacing the fuse but if that fails will be seeking another brand.
This is the Worst microwave I have ever seen
I spent so much money buying from Good Guys and all of sudden it's dead. Can't heat anything. My old microwave was only $80 and never had any problem working for more than 10 years. I'll never ever buy anything from Sharp again. Even disappointed with sales person who recommended as he was more interested to sell the expensive one and didn't have any clue about the product.
Questions & Answers
Hi I washed the inside of my microwave with water and dish wash liquid then I heard a loud bang and now it doesn’t work.
Do you think I blew the fuse if yes how do I change it?
How do I set the clock on my Sharp R350YW Microwave?
Hi Lyn, Thank you for your question. We encourage you to contact our Customer Care team by phone on 1300 135 022 so that they can troubleshoot and assist you accordingly.
Get an answer from our members and Sharp representatives
|Features||Child Safety Lock, Grill Function, Inverter and Sensor Cooking|
|Dimensions||310 x 520 x 448 mm|
|Door Mechanism||Push Release|
|Manufacturer Warranty||1 year(s)|
|Colour / Finish||White|
|Release date||Nov 2011|
- MPN: 35904364 and R350YW
- GTIN13: 4974019711515
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