Potential fire hazard and overheating with this model - and only 14 months old.
What a disappointment. This product cost a lot of money and lasted only 14 months and I'm seriously concerned about the overheating I experienced last night and all the other comments about arcing and sparking.
I have an electrical background and this model smells of " low quality standards" when it comes to safety. BTW, my unit is dead now and it was seriously mega hot last night.
My concern about this model is that it is a fire hazard. From all the complaints on this website, it is obvious there are major problems with this model.
So, ...if Sharp is monitoring this comment please advise what you would like to do about it if you would like to retain this customer. Further note added this morning: I replaced the fuse to see what would happen (I didn't have a good feeling) and whilst the clock came back on, as soon as you hit start there was a big arc of white light inside the Microwave and a small bang to go with it.
Got very hot and stopped working.
My Sharp 1200W Inverter Microwave which is just over a year old I believe stopped working suddenly, when I felt it it was extremely hot. I am wondering if the thermal protection has failed. The light bulb had also failed with in the first 6 months of owning it. So I pulled the cover off to check for a fuse and replace the bulb which I had previously been unable to find. Discovered the bulb (these are normally easily replaceable for most microwaves from within the cooking compartment) was only accessible from within the case and for a simple 25 ...watt bulb was almost $50 to buy. Both the fact that replacing the bulb normally requires a service call, and the outrageous price for the bulb i'll be thinking twice about ever buying sharp again. I am going to try replacing the fuse but if that fails will be seeking another brand.
This is the Worst microwave I have ever seen
I spent so much money buying from Good Guys and all of sudden it's dead. Can't heat anything. My old microwave was only $80 and never had any problem working for more than 10 years. I'll never ever buy anything from Sharp again. Even disappointed with sales person who recommended as he was more interested to sell the expensive one and didn't have any clue about the product.
4 month old Sharp microwave caught fire.
I have had a Sharp R350YW microwave for four months and it caught fire in join between the door and the body. Luckily I was right next to it so I was able to turn it off before the kitchen went up as well. Absolutely terrible! Do not buy this microwave.
Ive had this microwave for 3 months and it has electrical burn marks inside door of the metal body of the microwave on 2 spots. I haven't used it since. The smell was electrical. Do I return it to the store or do I deal directly through Sharp customer service?
- R350YW (White)
Cannot get microwave to heat at all, Demo is off, can't figure it out. I think it will be returned on Boxing Day, seems to be rubbish. Have always had Sharp Microwaves with no problems but this one is a mystery. Seeing as I rely on meals that need to be heated in a Microwave I will be going hungry until such time as I get another machine that actually works.
Sorry Sharp but the microwave is a dud
I bought this microwave just recently and had read the reviews online but decided to go with it, changed from panasonic to a sharp, well the Sharp is back in the shop and replaced with a Panasonic. Microwave failed, no heating whatsoever. So unfortunately for Sharp this product has serious issues. I'm told they have made improvements after all of the complaints however as I said I have returned mine and opted to go back to Panasonic. Thanks very much to Denise G at the Good Guys, excellent customer service went out of her way to ensure I had a new microwave on the same day. Customer service isnt dead, unlike the microwave.
Dead in less than 2 years
Just stopped working after less than two years, what is it with this model? last microwave (a Sharp) lasted over 20 years, this model is rubbish, just read the reviews. When ours stopped working it tripped the circuit breaker, no other damage. serial no. 130874616 Purchased from The Good Guys.
- R350YW (White)
Bought it less than 2 months back brand new! Today found the power is not coming
I bought this Microwave new just little more than a month back. This is my first SHARP product, and the experience is terrible. Today (Saturday) at 11:30 am while heating the milk for my kid, I found that power is not coming to the Microwave, I tried in different power outlets but ended up with the same result. After calling to service centre, I found that on Saturdays the service centres get closed at 12 noon, so did not have sufficient time to take it there for repair.Now, I will have to wait one week for next Saturday to take it to the servi...ce centre early morning to get it repaired as I can't make it during the weekdays due to extreme work pressure. I purchased this costly Microwave from a renowned brand to have a peace of mind, but seems like I made one of the worst decisions of my life, and feeling terrible to think that within 2 months of buying a costly product, I have to carry this heavy thing all the way to the service centre for repair. I will never ever make a mistake of buying sharp product again.
Very Disappointed with this Product
I brought this microwave on the 01/02/2014 and this week 22/10/2014 it stopped working, well that's not true, It looks like it is working, the lights go on, it turn around and the timer works very well, but it just doesn't cook anything, try cooking some rice, which i have had not problems with in the past and after the required time, i took the rice out to find it, stone cold and not cooked. Less then 2 years, not good, no wonder the warranty is for only 12 months, that because they know it wont last much longer. Very disappointed.
NO MORE SHARP MICROWAVE FOR SAFETY SAKE
I purchased Sharp microwave R350YW. I always thought Sharp is number one for microwave until this one completely changed my mind. I purchased it on 2 sep 2015 and used it for 10 days before it blew up like a bomb. Fortunately nobody got hurt. I took it back to The Good Guys Bankstown where I purchased it from and advised that it could only get repaired. I don't trusted this model and wanted to change to another model and unfortunately they could only get it repaired. Very disappointed by Sharp service. I won't trust Sharp any more for the sake of safety.
Burnt out door frame
Very disappointed with my Sharp microwave. It lasted two years but door frame burnt earlier than that with all the same problems listed by other reviewers. Have had other Sharp microwaves which worked well for many years but now I will try another brand. It did not cook well and burnt rice.
Ours is 2 years old. It did has twice burnt and sparked, damaging the door's seal, melting some of the door's plastic and burnt the coating of the frame back to bare metal. Why does this happen? Why is there no recall notice? I have been happy with previous Sharp microwave ovens. I am very disappointed with this defect / danger.
This rubbish is killing my marriage
Bought a R350YW 2 years ago from Chatswood Chase,the oven arced out only after 1 week. We found burn marks on both the sealing surface of the door and the main body , the paint has burnt off and melted a part of the door. But the oven still works so we did not get it repaired. Only from last week did I suddenly begin to worry about the microwave leakage but my wife refused to get it repaired because she did not want to be charged with money. In the manual you can find "don't operate the oven when burn marks on the door seal faces". So I want to throw it to the bin but my wife insists using it. We have been quarreling on it...
I bought this microwave about 18 months ago with my parents as a housewarming present, so it's currently 6 months out of warrantee (typical). Anyway the side part of the interior caught on fire. If my housemate hadn't caught it straight away it could have burnt our unit down. I'm incredibly angry and frustrated.
Questions & Answers
Hi I washed the inside of my microwave with water and dish wash liquid then I heard a loud bang and now it doesn’t work.
Do you think I blew the fuse if yes how do I change it?
How do I set the clock on my Sharp R350YW Microwave?
Hi Lyn, Thank you for your question. We encourage you to contact our Customer Care team by phone on 1300 135 022 so that they can troubleshoot and assist you accordingly.
Get an answer from our members and Sharp representatives
|Features||Child Safety Lock, Grill Function, Inverter and Sensor Cooking|
|Dimensions||310 x 520 x 448 mm|
|Door Mechanism||Push Release|
|Manufacturer Warranty||1 year(s)|
|Colour / Finish||White|
|Release date||Nov 2011|
- MPN: 35904364 and R350YW
- GTIN13: 4974019711515
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