Serial No. 120421494 - Not Happy
I agree with other posts, this is not satisfactory. Original family Sharp we purchased in Dubai eons ago, was multifunction & worked for more than 10 years without a problem, made in JAPAN! This Thai product is rubbish, just over 2 years old, used by just two people and no longer working. Tried to get online support but found the site wanted $51 for a response, which, would probably have been "no serviceable parts" etc. etc.
We gave away our Panasonic to a relative, bad move, it is still working after 6 years.
I do realize that unit has a 12 month warranty but only 2 of us in house and use very infrequently, unit replaced a previous one we had for well over 10 years when kids were on board so worked overtime, this one lasted 18 months and completely dead! Bought as would for in space in kitchen cabinet!
Maybe get a new kitchen after reading some of other reviews! Disappointing!
Last night while using our microwave if just suddenly stopped it is now completely dead no lights, no fan spinning, nothing coming up on the screen have had this microwave for only 3 years we have always had Sharp microwaves and have never had any problems prior, this microwave wasn't cheap either when we bought it so disappointed:(
Not Satisfied. Product is defective.
Hi, we bought this microwave on the 21/9/14 after we were satisfied with our previous sharp microwave model R330Js.We have unfortunately made many trips to the service centre. 1st visit-black mark on the door indicating casing is burnt...I only about warm food and not cook in it so I dont know how...and this morning it would not even warm a glass of milk so yet another trip which is frustrating considering we paid so much for it...carrying the heavy thing into the car and driving all the way is not something we are happy about. Made a complaint and waiting to see what happens. Leaving a review here hoping no one has to go through what we are going through. Hope this helps.
- R350YW (White)
Didn't last two years
Bought one of these Dec 2013. Died a couple of months later. Shop replaced and new one died today. Less than two year old. It worked great when it worked. But Sharp is obviously not as good a brand as I imagined. Microwave simply dead. I had a surge protector on it.
- R350YW (White)
Seems a good choice (owned for 6 Months)
I chose this particular microwave because I got it at quite a good price and from first inspection seemed to be of superior build quality compared to others. I came close to choosing an LG which was very similar, I ruled out the Panasonic because it does not have the key pad, which I find very quick and convenient for punching in the time. Aesthetically I preferred the sharp to the Samsung and it just seemed a little better quality build than the LG. Now I have owned it for 6 months I appreciate the solid door action and the smooth sound as it ...is operating. The touch pad on all the microwaves in this category look a little cheap, not like a screen on a tablet, which would bring it up to date and look vastly more refined in its finish, instead it is plasticky, reflective and a little uneven. It cooks very well and you notice it's 1200 watt power, although my main gripe is the fact the fan still runs in a cooling mode for about 30 seconds after you have used it, even if you only zapped something for 10 seconds! So as long as it lasts, it has a solid quality build, smooth operation and smart finish, the two things I dislike are the cooling function and the cheap looking control pad (which they all have). Some other brands also provide a longer warranty.
Lasted less than 2 years
I purchased this oven in April 2013 by 1 Feb 2015 it no longer works. It blew out the safety switch and now its dead. I had my previous Sharp microwave for 8 years, I dont expect things to last forever, but I do expect at least 5 years. I emailed Sharp, but have had no response. I was happy with the oven up till then, although it constantly had finger prints on the control panel and the door slams too hard which is very grating.
Made to last well till the warranty expires. Dangerous product
Bought the R350YW Oct 13 and now in Jan 15 its had a fire on the square panel on the inside right wall and had electric arcing. I dont think we can use it further. Trusted Sharp to last long but I guess its just as good as some of the other cheap ones that are built to last only till the warranty expires (at least I had 3 months bonus beyond the warranty). Moving to another brand.
Sharp - Please dont bother about being concerned about my product and the blah-blah on it - please contact me only if you intend to take any real action about it. C...
6 months old and failed. Take it back to the Good Guys who won't replace it. It has to be sent to Sharp service agent to inspect. No micowave now for how many weeks?
Just replaced old carousel with new one. They have replaced the rubber footings with plastic. Slides when press buttons and open the door. Had to use double sided tape and grip mat to stop this happening. You have 2 plastic 'shoes' at the front and extended metal at the back - How was this going to grip!
Good model but just did not last
We purchased this in Mid 2013 and it seemed really good. It defrosted well and all that. Well we moved house last week and it seems it did not like the move. When we turn it on it just hums and there is a nooise of a clicking sound and thats about it. It gets very hot and well enough said. Functionally good but build quality not so good.
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