Great microwave till today
Hi i purchased this microwave on 30 July 2016 and it stop working today 22 July 2019 just less than 3 years. It was working great till today. This stop heating or cooking. This was a great microwave. Love it so far but not happy now. I think one year warranty ia not enough for this expensive product. I hope sharp can repair this at no cost please. Would love to buy again.
Purchased in July 2016 at 2nds World for $260.00.
Okay for a while
Purchased 2014 and has done a reasonable job. Two days ago arced and has a large burn mark. Was told by Sharp to take to local agent for assessment. Took microwave in, agent opened door and said he would have to have a closer inspection before telling Sharp what the problem was and if they would ok it to be fixed. He then told me if Sharp decided not to fix it it would cost me $154 for the inspection. Not happy so will not buy Sharp again.
Purchased in March 2014 at The Good Guys Physical store for $242.00.
Purchased from Harvey Norman yesterday a new microwave. Took it home, plugged it in, not working. Travelled another 35mins to return it from Montville to Maroochydore, the m/w was replaced, no problems with an apology. All good and working. Today I selected a recipe from the manual, moist carrot cake, followed the recipe to a T. When it was finished, half of the door is "fogged out". Rang Customer service, was told this was normal because of the high moisture content. "Just keep the door open for 1 to 2 hours".......WHAT......... Have always had Sharp Carousel M/W, not happy with this new one
- R395YBK (Black Stainless Steel)
Bought this from good guys in Fyshwick we were looking for a good new microwave and the technology used in the sharp modeling is inverter technology which aids in even cooking of the food say if you are cooking meat or rice it can cause even heating and good texture the colour and look of the model is also great
Great microwave at this price point. Looks great with other black appliances.We are enjoying our new microwave. It seems to cook things to perfection.Excellent product! Easy to install and great features! Very attractive on my countertop! Would recommend to anyone in the market for a countertop microwave!It works well and functions as noted. We were very pleased with the purchase.
Door has melted!
We have only ever owned Sharp microwaves, 3 in total. Our second replaced a perfectly working 4 year old white unit and was purchased only because we wanted to update our look to stainless steel. The second oven lasted an incredible 16 years! When it finally died we didn’t even consider buying another brand. Unfortunately that has proven to be an error in judgement. We have had this unit for approx 2 and a half years. After a year or so we noticed a scorch mark on the inside of the door. As it was no longer under warranty we just decided to li...ve with it. The burn stayed the same size for a long time but this week ( for no obvious reason) it has become larger and now the area has completely melted. It looks unsafe to use and now we are up for another microwave in a very unacceptable amount of time :(
Love this microwave and use it all the time. Heats and cooks evenly..I also purchased one for each of my sons..highly recommend. It not only compliments my kitchen but works well to.. It is easy to clean and not to bulky. It was also a reasonable price. You won't be disappdisappointed.
This product is the best thing since sliced bread. i cannot believe how well this item works, i read the manual and it is one of the easiest microwaves out there to use. the price is great too i will deff keep buying this brand of appliance, just amazing :-)
This microwave is durable, I have had mine for over 5 years now. The power of this microwave is stronger than others. I find I need minimal time to heat or cook anything, which is a blessing with a busy young family. I am very happy with mine. The model number may not be accurate but the description is correct.
bought it about a year ago to use in my little coffee shop, so far does a good job, no dramas at all. easy to clean and not making too much noise when heating things compared to the LG one l used at home. black stainless steel looks very stylish. a no regret buy
Disappointing! Failed after 3 month.
We bought R395YBK in 2016 to replace our aging Sharp R350 which worked flawlessly for 10 years and was happily Gumtreed to two uni students. Our expectation was that R395YBK would last as long - we were wrong. After 3 month of use we heard loud bang with sparks during operation. Turned it off and found large burn marks on the left bottom side of the door and casing. Door plastic melted badly. Apparently quite a few people saw the same with their units. Contacted Sharp customer service, got it fixed under warranty - service centre ended up repl...acing door (apparently technician told that issue with the door was the reason for this failure) and entire casing. After repairs microwave was running OK for another year and a half, but yesterday went out with another loud bang and arcing. Turned it off - the same thing again: large burn marks on the left bottom side of the door and casing. Doesn't look safe to operate. I am assuming that getting it fixed would mean replacing burned door and case again. Being out of warranty now means buying new microwave would be probably cheaper. Was high opinion of Sharp microwaves before due to their reliability and ease of use, but would probably stay away from Sharp brand as their quality seemed to decline in recent years.
Poor lifespan similar complaints recorded.
Microwave oven is only 22 months old. It has started to make sparking noises when in use. We have noticed burn marks between the door and the frame. We are now worried about using the appliances. Suspect it is definitely on its way out. 5th Sharp microwave oven we have owned. The last 2 have had a short life. Losing confidence in the quality of Sharp Microwaves.
Only lasted 5 years
Purchased original microwave May 2013. My parents and my husband’s parents recommended a Sharp Microwave due to reputation for quality and they have both had Sharp Microwaves for 15 + years. Used only lightly to reheat meals 1-3 times per week. As other reviewers have mentioned, the microwave also has burn marks / rust on inside of the door. Our family are very disappointed with the failure after only 5years of very light use. We asked an electrician friend if it could be fixed and he said it was cheaper to buy another one. Disappointed that this will contribute to landfill after only 5 years of light use. Not good for the environment!
Lovely Stylish Microwave
I am delighted with this Sharp microwave. It absolutely suits the decor in my kitchen and looks head and shoulders better than any other model that I could see. It is finished in a stylish smoked stainless steel and has very simple, clearly laid out menus. It cooks quick as a flash, much faster than our old one due to the inverter system and I am still getting used to the correct timing. I am very pleased with it..
Microwave only Lasted 4 Years
Purchased original microwave March 2014. Used it only to cook porridge and rice, and re-heat cups of tea. It is now inoperative and does not heat at all. Also experienced arcing and a burn on inside of the door. Very disappointed with failure after only 4 years of very light use.
We replaced it in last week (April 2018) with the same model; however, the new item constantly buzzes loudly - even when the oven is not in use!
Will be very unlikely to purchase another Sharp product after these experiences.
Questions & Answers
I just used my microwave to heat a curry for less than 2 minutes, I removed the curry and then put in the pappadums and after about 10 seconds the microwave made a small explosion noise and lit up. I opened the door and there was a small amount of smoke coming from the metal plate on the right hand inside wall. I took my chances and let it cook for another 30 seconds and it worked but when I opened it again I saw black burn marks on the metal plate that I was speaking about where the smoke was coming from. I am too scared to use it again, what could it be.
Hi, my SHARP microwave beepsand marks END but the fan is still going. What should i do?
can you please tell me where I can purchase a new waveguide for this model
Get an answer from our members and Sharp representatives
|Features||Child Safety Lock, Inverter and Sensor Cooking||Child Safety Lock, Inverter and Sensor Cooking|
|Dimensions||310 x 520 x 442 mm||310 x 520 x 442 mm|
|Turntable Diameter||320 mm||329 mm|
|Power||1,200 W||1,200 W|
|Manufacturer Warranty||1 year(s)||1 year(s)|
|Colour / Finish||Stainless Steel||Black Stainless Steel|
|Release date||Sept 2011||Jan 2012|
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