Used once & failed. So deviated!!!!
Have used once after getting as a present & was so excited to use it. It half cooked a roast & now the oven, grill & microwave doesn't work. I was so excited about this & re styled my kitchen to not have an oven due to this being told this was so good. Took to repair person & they cut the lead saying it was dangerous!!!!
Purchased in July 2020 for $999.00.
Lasted less than 3 years whereas previous Panasonic lasted 14 years. Cost over 800 dollars and only 12 month warranty. Sharp know this product is prone to failure eg inverter board and repair costs are too high. Never buy another sharp microwave again.
Purchased in January 2018 for $800.00.
Buyer beware: Cash backs bounce back!!
Company used communication system failure caused by Covid 19 lockdown as excuse to reject perfectly legitimate cash back claim. Terms & conditions state: ' no liability' even if communication error is their fault? What happened to ethics? What happened to these unusual times we are all enduring call for unusual assistance in all and every way possible? What happened to let's all help each other? Apparently this does not apply to certain companies? Passed from one department to another for months. Management does not even have enough courtesy to reply to my letter. I have been a loyal customer for 42 years. There will be no 43.
Purchased in March 2020 at Harvey Norman for $1,000.00.
TOTAL JUNK stay clear of their products!!!
SHARP knows there is an 'ISSUE' with this product, they are sending us another one, but why not simply build it right in the 1st place? Has to be the noisiest appliance on the market and for the Dimensions of it, the interior is very small. I can not find a positive about it. Sharp has dropped the ball on quality control.
Purchased in November 2019 for $415.00.
Never buy a Sharp product ever.
Bought this oven from Harvey Norman 13 months ago. 1 month after warranty ended so did the oven the oven feature stopped heating. Contacted Harvey Norman on numerous occasions and on all occasions they told us sharp would be in contact with us. 1 month later where still waiting to hear from sharp. We thought sharp was a well known brand that’s why we didn’t take an extended warranty on this product which cost $750.00 you would think you would get more than 13 months use out of this product.
Will never buy a sharp product again and will advise all friends never to buy a sharp product ever.
Purchased in January 2019 at Harvey Norman.
Fast cooking and heating
I have bought this microwave which helps my food heat evenly in less time.I like that it's door opens by pulling and not by the button system.it easy to clean.
Dies just after warranty expires
Out of the Microwaves that we have had over the years this would be the one we have liked the least. However our opinion dropped even more when the the unit failed half way through a convection cook up and now doesn't heat on either convection or microwave. Very annoying as it was out of warranty by 3 months. Lucky we had a cheap $120 no name brand that we use camping each year and surprisingly, it is still going strong after 5 years. No more Sharp products for me
Purchased in November 2017 at Harvey Norman for $820.00.
Rubbish, has had 3 issues in less than 2 years.
Have had to take our unit back twice because it wouldn’t work on microwave or convection. Now the door won’t stay shut. I was a big fan of sharp products, I would expect a little bit more than roughly 18 months out of a microwave that honestly doesn’t get used all that much. Our previous oven was close to 20 years old and survived many house moves and a much harder life, thought we would stay loyal and buy another sharp product, can’t say I would buy sharp again.
I had the previous model to this one - lasted over 20 years!! Was very happy with it. This one is taking a little time to get used to the changes (sensor cook, etc is a little more difficult to use), & interior is a litte smaller so some dishes/containers no longer fit, but overall am very happy.
Works Very Well Indeed
I am happy with our one but perhaps I should be worried looking at all the other reviews, lol. I mostly just use it to warm up milk these days plus the occasional dinner reheat. I find it quick and efficient - hey - I even like it. I guess I am one of the lucky ones? Anyway eight months in, no problems to report.
Absolute rubbish microwave
first issue, the grill kept tripping fuses in the first week, fixed under warren-tee, found to be a cracked internal grill.
Microwave use ok, used oven function only for the first time after a year, as mostly used just the microwave and grill function. 40 minutes oven use, turntable doesn't work, microwave doesn't work either. Display ok.
Not going to bother fixing it, trash bin here it comes
Have a LG combination microwave in my garage, leaking microwave door, cant get replacement.( hence the sharp one bought) still working all functions for 20 years
Contacted sharps customer service before I wrote my rating of this microwave. Guess what. No reply.
Not satisfied, not happy. Oh sorry, you say I have to write a minimum of fifty words. Okay, bring back the sharp carousel convection microwave and. Replace this new unsatifactory microwave. I have now started looking at competitors products. I emailed customer service, no response. Put complaint on face book, oh got a response, contact customer service. Err what customer service????
Previous 2 Sharp micro/convector ovens preset buttons were perfect for Australia, This replacement has omitted jacket potato and has pumpkin risotto! and two settings for frozen chips (thick and thin cut), Did any one from Sharp Australia check this devise before selling it in Australia? Sharp phone and on line support very poor replies to request for help asked me to use preset buttons that are not available on this machine and also seemed unable to differentiate between English and sweet potato recipes. also convector oven button alters temperature in 20 degrees Celsius which means the most popular setting (150`) for cake baking is unobtainable. A very disappointing oven.
I have always used the sharp Carousel Convection microwave for 25 years. finally had to replace it and was disappointed the model was no longer available. Bought the Sharp R-995DST expecting it to be the same or better.
Could not be more disappointed, infact I hate using it now.
Manual for use is hopeless, things I have cooked before do not come out anywhere near as good. Door mists up, control buttons are misleading.
I have emailed Sharp from their website and did not get any response. I felt that was very rude and showed poor customer relationship and as a business owner, it has not done the Sharp name any service at all
Looks like Sharp are going to lose a previously very happy user
Good for the price
Microwave is very powerful. I feel the settings are all quite similar and I have to over ride it, otherwise my defrosted food will start to cook. Unfortunately it doesn't seem to cook evenly as it is a newer model I would have hoped that function was improved. Its quite light weight so moves around in the cavity I've built for it
Questions & Answers
We got our sharp microwave oven 3 months short of two years ago. Just switched it on today and it caused one of the household fuses to blow. Now when we try to use the microwave it doesn't heat and the carousel doesn't rotate, but the fan goes and the countdown goes.
Any ideas what could have caused it and whether it's fixable?
It is definitely fixable. Contact SHARP Australia.
I have a sharpe convention microwave ( brought it on Dec 2019 ) and when doing rice it fogs up and even the clock area fogs up , it takes 4-5 hrs for the fog to disappear . Why is this or is it a problem with the microwave
How can I cook for 25 seconds on microwave.
You're kidding, yes?
I mean REALLY?
Maybe If you're actually capable, try Setting for 30 seconds and press Stop/Cancel with 5 seconds remaining.
Get an answer from our members and Sharp representatives
|Features||Child Safety Lock, Grill Function, Inverter and Sensor Cooking|
|Dimensions||368 x 550 x 537 mm|
|Turntable Diameter||362 mm|
|Door Mechanism||Pull Handle|
|Manufacturer Warranty||1 year(s)|
|Colour / Finish||Stainless Steel|
- MPN: 36384593 and R995DST
- GTIN13: 4974019884981
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