Not happy with this oven
The convection function has never worked well on this model. It is very noisy, even stops in the middle of working. The tray is far too heavy. Oven is too small compared with earlier models. . This is my 3rd Sharp, never had problems before. Oven is still under warranty, have put it in for repairs, wonder if they can fix it.
Too expensive for what is offered. Would not buy Sharp again
Used once & failed. So deviated!!!!
Have used once after getting as a present & was so excited to use it. It half cooked a roast & now the oven, grill & microwave doesn't work. I was so excited about this & re styled my kitchen to not have an oven due to this being told this was so good. Took to repair person & they cut the lead saying it was dangerous!!!!
Purchased in July 2020 for $999.00.
Lasted less than 3 years whereas previous Panasonic lasted 14 years. Cost over 800 dollars and only 12 month warranty. Sharp know this product is prone to failure eg inverter board and repair costs are too high. Never buy another sharp microwave again.
Purchased in January 2018 for $800.00.
Buyer beware: Cash backs bounce back!!
Company used communication system failure caused by Covid 19 lockdown as excuse to reject perfectly legitimate cash back claim. Terms & conditions state: ' no liability' even if communication error is their fault? What happened to ethics? What happened to these unusual times we are all enduring call for unusual assistance in all and every way possible? What happened to let's all help each other? Apparently this does not apply to certain companies? Passed from one department to another for months. Management does not even have enough courtesy to reply to my letter. I have been a loyal customer for 42 years. There will be no 43.
Purchased in March 2020 at Harvey Norman for $1,000.00.
TOTAL JUNK stay clear of their products!!!
SHARP knows there is an 'ISSUE' with this product, they are sending us another one, but why not simply build it right in the 1st place? Has to be the noisiest appliance on the market and for the Dimensions of it, the interior is very small. I can not find a positive about it. Sharp has dropped the ball on quality control.
Purchased in November 2019 for $415.00.
Never buy a Sharp product ever.
Bought this oven from Harvey Norman 13 months ago. 1 month after warranty ended so did the oven the oven feature stopped heating. Contacted Harvey Norman on numerous occasions and on all occasions they told us sharp would be in contact with us. 1 month later where still waiting to hear from sharp. We thought sharp was a well known brand that’s why we didn’t take an extended warranty on this product which cost $750.00 you would think you would get more than 13 months use out of this product.
Will never buy a sharp product again and will advise all friends never to buy a sharp product ever.
Purchased in January 2019 at Harvey Norman.
Dies just after warranty expires
Out of the Microwaves that we have had over the years this would be the one we have liked the least. However our opinion dropped even more when the the unit failed half way through a convection cook up and now doesn't heat on either convection or microwave. Very annoying as it was out of warranty by 3 months. Lucky we had a cheap $120 no name brand that we use camping each year and surprisingly, it is still going strong after 5 years. No more Sharp products for me
Purchased in November 2017 at Harvey Norman for $820.00.
Over cooking on convection
Bought the R-995DW six months ago and have over cooked a pizza on convection (middle was not cooked), rim was singed. Made two cakes and both burnt to a crisp. Still dealing with the smokey after affects in the house. Loved my old model so I bought another. I have now gone back to my old way of cooking cakes in my oven as opposed to using the convection method. Have sent an email to Sharp, waiting on a response. Don’t know if item is faulty.
Purchased in October 2018.
Rubbish, has had 3 issues in less than 2 years.
Have had to take our unit back twice because it wouldn’t work on microwave or convection. Now the door won’t stay shut. I was a big fan of sharp products, I would expect a little bit more than roughly 18 months out of a microwave that honestly doesn’t get used all that much. Our previous oven was close to 20 years old and survived many house moves and a much harder life, thought we would stay loyal and buy another sharp product, can’t say I would buy sharp again.
Absolute rubbish microwave
first issue, the grill kept tripping fuses in the first week, fixed under warren-tee, found to be a cracked internal grill.
Microwave use ok, used oven function only for the first time after a year, as mostly used just the microwave and grill function. 40 minutes oven use, turntable doesn't work, microwave doesn't work either. Display ok.
Not going to bother fixing it, trash bin here it comes
Have a LG combination microwave in my garage, leaking microwave door, cant get replacement.( hence the sharp one bought) still working all functions for 20 years
Contacted sharps customer service before I wrote my rating of this microwave. Guess what. No reply.
Not satisfied, not happy. Oh sorry, you say I have to write a minimum of fifty words. Okay, bring back the sharp carousel convection microwave and. Replace this new unsatifactory microwave. I have now started looking at competitors products. I emailed customer service, no response. Put complaint on face book, oh got a response, contact customer service. Err what customer service????
New Microwave not as good as the older models
Purchased a new Sharp R-955DST after having Sharp convection microwaves for over 25 years. New model is OK and does its job but not as versatile and user friendly as the older models. It also steams up heavily between the Two door glasses as well as steams up in the time readout with use. Doesn’t seem right
I have always used the sharp Carousel Convection microwave for 25 years. finally had to replace it and was disappointed the model was no longer available. Bought the Sharp R-995DST expecting it to be the same or better.
Could not be more disappointed, infact I hate using it now.
Manual for use is hopeless, things I have cooked before do not come out anywhere near as good. Door mists up, control buttons are misleading.
I have emailed Sharp from their website and did not get any response. I felt that was very rude and showed poor customer relationship and as a business owner, it has not done the Sharp name any service at all
Looks like Sharp are going to lose a previously very happy user
LOVED IT UNTIL IT DIED JUST AFTER WARRANTY EXPIRED
Really loved my microwave, although the internal plate is a little hard to clean, I think it's the ceramic finish.
Been using all the time, was cooking a roast Sunday night and it stopped cooking, the turntable stopped and now even the microwave isn't working. Very disappointed as the warranty ran out in Oct 16th. Last Sharp microwave I had I gave away as it was too small for growing family, was still working after 15 years. Expected more longevity, as this isn't a cheap microwave.
Purchases new model several months ago having had a sharp convection microwave for over 25 years. Quick question is the new microwave unit not sealed as if I leave food in to cool down I always end up with flies - how to they manage to get in there. Also manual that came with this microwave is very basic - previous microwave had quite an extensive manual and cookbook.
Questions & Answers
We got our sharp microwave oven 3 months short of two years ago. Just switched it on today and it caused one of the household fuses to blow. Now when we try to use the microwave it doesn't heat and the carousel doesn't rotate, but the fan goes and the countdown goes.
Any ideas what could have caused it and whether it's fixable?
It is definitely fixable. Contact SHARP Australia.
I have a sharpe convention microwave ( brought it on Dec 2019 ) and when doing rice it fogs up and even the clock area fogs up , it takes 4-5 hrs for the fog to disappear . Why is this or is it a problem with the microwave
How can I cook for 25 seconds on microwave.
You're kidding, yes?
I mean REALLY?
Maybe If you're actually capable, try Setting for 30 seconds and press Stop/Cancel with 5 seconds remaining.
Get an answer from our members and Sharp representatives
|Features||Child Safety Lock, Grill Function, Inverter and Sensor Cooking|
|Dimensions||368 x 550 x 537 mm|
|Turntable Diameter||362 mm|
|Door Mechanism||Pull Handle|
|Manufacturer Warranty||1 year(s)|
|Colour / Finish||Stainless Steel|
- MPN: 36384593 and R995DST
- GTIN13: 4974019884981
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