What a lemon!!!
Over the past 25 years we have owned 2 Sharp "Carousel" microwave/convection ovens. They have been fantastic, in fact our first one purchased 25 years ago is still in use in a holiday home. The 2nd one's convection function (thermostat) failed after 15 years so we decided not to incur the cost of repairing it and purchased instead the newest Sharp model R995DST (Inverter technology?) without looking at reviews.
I expected the same quality and performance in the R995DST as my 2 previous models but sadly this model does not rank anywhere near. ...It does not heat up to the required temperature in convection mode- after testing the temperature with an oven gauge at various temperatures the difference in the displayed temperature and the actual temperature of the oven was 35 to 40 degrees C lower – no wonder nothing was cooking! The glass fogs up between the external and internal door glass in convection mode which indicates there is a fault of some type. It is noisy, takes a long time to "cool down" and the outside walls of the oven get a lot hotter than my previous models. The controls are confusing and the programming features are useless. No "Reheat" function. Need I go on? I am not the only one who has problems with this model as per the many negative online reviews so it appears that Sharp is not really interested in holding the previous No. 1 position in the microwave market. I don't mind paying a higher price for a quality product but this R995DST is no quality product despite being expensive. The old "Carousel" was great - what has Sharp done??? We returned the R995DST and obtained a full refund - it is not fit for the purpose of cooking anything! We will most likely never buy a Sharp product again! And yes, we will definitely look at product reviews before purchasing any appliance again.
Purchased in October 2021 at The Good Guys Online store for $899.
So very disappointing [Edit: failed in under a year]
Sadly, our old Sharp R-990K Carousel convection/microwave oven of many years service died a couple of months ago (probably of overuse!) - the parts were unavailable for about 12 weeks and in truth it would not be cost effective to repair, so off to the shops we went. This was actually the second one of these ovens we'd owned, the first being a white one which we donated to a family member when we re-did the kitchen and needed a stainless steel one.
Since the previous Sharp microwave had been soooo good - reliable, well featured and large (4...0+ltr) - we naturally looked to Sharp to have a good replacement for it. Again we were looking for a large convection microwave and, given the available choices, appeared to have found a good replacement in the Sharp R-995DST. Not quite as large inside but close enough and actually slightly smaller outside, it appeared to tick all the boxes. TL;DR - what a disappointment! As a microwave it is quite acceptable since there's not much you can get wrong with microwaving, but as a convection oven - one of the main reasons we bought it - it is a dismal failure. The whole idea for us of a convection microwave was to avoid having to use our main oven for small quick items, sadly it hasn't quite worked out like that. Our previous unit had two simple wire racks on the turntable and, in convection mode, could happily cook two pizzas with no problems and just an extra minute for the lower one. The new unit comes with two wire racks and two metal trays but attempting to cook two pizzas on the racks is a total waste of time.
Purchased in November 2020 at The Good Guys for $849.
Used once & failed. So deviated!!!!
Have used once after getting as a present & was so excited to use it. It half cooked a roast & now the oven, grill & microwave doesn't work. I was so excited about this & re styled my kitchen to not have an oven due to this being told this was so good. Took to repair person & they cut the lead saying it was dangerous!!!!
Purchased in July 2020 for $999.
I have owned this microwave for 9 months now with absolutely now issues. It is strongly built, compared to Samsung and Panasonic, and is a very powerful machine.
I don't use all the functions of the microwave, but it does heat things up very fast, and the door has a very solid feel, compared to other microwaves.
I have noticed a lot of bad reviews about this product from 2 years ago, but perhaps Sharp have fixed these issues.
Purchased in February 2020 at The Good Guys for $899.
Lasted less than 3 years whereas previous Panasonic lasted 14 years. Cost over 800 dollars and only 12 month warranty. Sharp know this product is prone to failure eg inverter board and repair costs are too high. Never buy another sharp microwave again.
Purchased in January 2018 for $800.
Buyer beware: Cash backs bounce back!!
Company used communication system failure caused by Covid 19 lockdown as excuse to reject perfectly legitimate cash back claim. Terms & conditions state: ' no liability' even if communication error is their fault? What happened to ethics? What happened to these unusual times we are all enduring call for unusual assistance in all and every way possible? What happened to let's all help each other? Apparently this does not apply to certain companies? Passed from one department to another for months. Management does not even have enough courtesy to reply to my letter. I have been a loyal customer for 42 years. There will be no 43.
Purchased in March 2020 at Harvey Norman for $1,000.
TOTAL JUNK stay clear of their products!!!
SHARP knows there is an 'ISSUE' with this product, they are sending us another one, but why not simply build it right in the 1st place? Has to be the noisiest appliance on the market and for the Dimensions of it, the interior is very small. I can not find a positive about it. Sharp has dropped the ball on quality control.
Purchased in November 2019 for $415.
Too noisy and very cheaply made - Sharp isn't what it used to be!
The stainless steel exterior looks great and the size is nice - but still too small and this is Sharp's top of the line convection microwave oven. It doesn't fit a full-size casserole dish. It heats the food evenly and quickly but the fan is very noisy after running the microwave for just 1-2 minutes. This didn't happen with the older more solid models. Very disappointed.
Purchased in September 2019 at eBay for $325.
Never buy a Sharp product ever.
Bought this oven from Harvey Norman 13 months ago. 1 month after warranty ended so did the oven the oven feature stopped heating. Contacted Harvey Norman on numerous occasions and on all occasions they told us sharp would be in contact with us. 1 month later where still waiting to hear from sharp. We thought sharp was a well known brand that’s why we didn’t take an extended warranty on this product which cost $750.00 you would think you would get more than 13 months use out of this product.
Will never buy a sharp product again and will advise all friends never to buy a sharp product ever.
Purchased in January 2019 at Harvey Norman.
Just like to thank the staff at Brisbane for arranging to fix my microwave under warranty. Top service.
Just like to thank the staff at Brisbane for arranging to fix my microwave under warranty.
Will buy again. They fixed it under warranty and provided an excellent service
Purchased in November 2018 for $300.
I bought this convection to expand my baking capacity but it burns everything. It takes forever to preheat and as soon as you open the door to put food in it starts the preheating function again. This means it's superheating again and burns everything. I have given up using it unless I really need to. And then I have to be careful. It also has a limit to how long you can set it for. Unlike my Panasonic that switches to hours this one it's a limit of 99 minutes 59 seconds. Not really useful when you need to bake for 4 hours and if you have to switch to a second baking session it goes through the whole pre-heat issue again because you have to open the door.
I wouldn't recommend it if you want to use it as a convection oven.
Purchased in March 2018 at The Good Guys for $890.
Not as good as the old one I agree with reegee Perth report
Have a Sharp R-995DST, after having a Sharp carousel for 20 yrs an loved it, so we bought a later model with an extended warranty, after putting up with it, it now fogs up between the glass. Am told the warranty only covers mechanical faults does this product get better or worse?
Purchased in April 2018 at Harvey Norman.
Dies just after warranty expires
Out of the Microwaves that we have had over the years this would be the one we have liked the least. However our opinion dropped even more when the the unit failed half way through a convection cook up and now doesn't heat on either convection or microwave. Very annoying as it was out of warranty by 3 months. Lucky we had a cheap $120 no name brand that we use camping each year and surprisingly, it is still going strong after 5 years. No more Sharp products for me
Purchased in November 2017 at Harvey Norman for $820.
Rubbish, has had 3 issues in less than 2 years.
Have had to take our unit back twice because it wouldn’t work on microwave or convection. Now the door won’t stay shut. I was a big fan of sharp products, I would expect a little bit more than roughly 18 months out of a microwave that honestly doesn’t get used all that much. Our previous oven was close to 20 years old and survived many house moves and a much harder life, thought we would stay loyal and buy another sharp product, can’t say I would buy sharp again.
Absolute rubbish microwave
first issue, the grill kept tripping fuses in the first week, fixed under warren-tee, found to be a cracked internal grill.
Microwave use ok, used oven function only for the first time after a year, as mostly used just the microwave and grill function. 40 minutes oven use, turntable doesn't work, microwave doesn't work either. Display ok.
Not going to bother fixing it, trash bin here it comes
Have a LG combination microwave in my garage, leaking microwave door, cant get replacement.( hence the sharp one bought) still working all functions for 20 years
Questions & Answers
Why doesn't the microwave have a setting to cook roast beef, only pork is on there? Doesn't anybody cook beef in a convection microwave?
We got our sharp microwave oven 3 months short of two years ago. Just switched it on today and it caused one of the household fuses to blow. Now when we try to use the microwave it doesn't heat and the carousel doesn't rotate, but the fan goes and the countdown goes.
Any ideas what could have caused it and whether it's fixable?
It is definitely fixable. Contact SHARP Australia.
I have a sharpe convention microwave ( brought it on Dec 2019 ) and when doing rice it fogs up and even the clock area fogs up , it takes 4-5 hrs for the fog to disappear . Why is this or is it a problem with the microwave
Get an answer from our members and Sharp representatives
|Features||Child Safety Lock, Grill Function, Inverter and Sensor Cooking|
|Dimensions||368 x 550 x 537 mm|
|Turntable Diameter||362 mm|
|Door Mechanism||Pull Handle|
|Manufacturer Warranty||1 year(s)|
|Colour / Finish||Stainless Steel|
- MPN: 36384593 and R995DST
- GTIN13: 4974019884981
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.