Poor after purchase warranty - failed compressor
First off, this fridge is a great size and looks awesome. The two years we have owned it, it has been nice to keep everything crisp and with the functionality of temperature changes for both fridge and freezer, it’s been a great fridge for two years.
Unfortunately it began to shudder six weeks ago and has slowly built up to quite the shake every 10-30mins. We had it looked at by a fridge technician and confirmed the compressor is on the way out.
After some time of emails back and forth, Sharp will not provide any assistance for the compress...or (I don’t have the receipt). I believe it’s a manufacturer defect on a very expensive fridge (one of the most expensive single door fridges and most expensive top-mount fridge on the market). This fridge is also marketed with the “J-TECH Inverter ...greater compressor durability”.
Great on the the inside but the glass front is coming off!
Hi, had the fridge for two years. Love the space and the way it works. The glass is coming off the freezer door. How can we fix this silly problem?
Purchased in January 2017.
We replaced our french door with this fridge. Freezer space is good, can get lots in there. Fridge is good also, lots of space for everything. We've had it for around a year now and have had no issues. Quiet, and reliable. Love the fridge being on the bottom, good for the kids to access fruit and drinks etc.
- SJXP580GSL (Silver Glass)
- Verified purchase
Got it for almost a week and the fridge light not functioning!
Got it not long ago. Was using sharp fridge all time and thinking should be alright. But surprisingly the light of my fridge is not functioning after 4 days! Very disappointed. Currently is waiting for appliances online support team to revert.
Besides that, Its good size for small family. Have no issue with temperature and design. In fact, the glass finishing makes my kitchen looks wider.
Worst possible choice good for looks only
Just over three years old. Freezing in freezer section. Ive had both seals replaced plus defrost Thermistor and fan motor. No better actually worse. It's a total lemon. Worst money I have ever spent. Under extended warranty repairs but still not fixed. Over three months now and extended warranty repairs haven't been able to fix it. Will be going to VCAT.
Non adjustable shelves
It looks great but I really have a problem with the shelving.There is only 1 shelf in the middle which has limited options for height adjustment.The door shelves are all set&non adjustable which is highly inconvenient.In the door there are 2 tall shelves available for drinks,the top 2 are short &only suitable for small bottles of garlic,eggs etc.You can't adjust them.Here starts the problem.My fridge glass shelving is now home to several bottles of mayo,salad dressing,tomato sauce etc, laying on their sides taking up space.Unless you want to ad...just your food storage needs to suit your fridge ie store less cold tall soft drink bottles,then look at another model fridge.It's super annoying & inconvenient.I've had this fridge for about 3 months now.You don't notice this until you have used it for a while.Aside from that it is near silent,OK to clean.
Could have been better
Great refrigerator, always receive compliments for its looks. If not for Weird sound every now and then would given it 5 stars. The Handle Chrome does seem to be of inferior quality and there is no light/activity sensor to give it rest during quite hours. Front Glass gets smudged easily so do remember to clean it periodically
Perfect refrigerator that suits all my family needs
Bought it when I moved to my new home three years ago. It’s still working pretty well like a new one. The volume is 580L which is big enough for couples. It maintains a good temperature in both freezing and cooling compartments. Actually you can adjust the temperature using the touch panel on the door.
It’s quiet, I barely hear any noise when I’m in my bedroom.
All the boards, boxes and accessories are detachable, so you can easily remove and clean them.
It’s really a great fridge, nice appearance, big volume, quiet...Will recommend to my friends.
Horrible Experience with constant loud noises
I bought this model SJ-XP580G from The Harvey Norman in March 2017. It has been making continous loud noises during the day and night and disturbs our sleep. I thought it would be one off but this fridge hasnt stopped making loud banging noises. I have contacted Harvey Norman and they have asked me to contact the Sharp Service Centre.
It was almost perfect....
We havnt had a problem with the fridge in fact we love the fridge the sleek look matches our home perfectly.
And then today we get home after a 75 hour week of working away to find the glass has shattered!!! Thankful it's clearly been thought through as there is still something? Holding the glass in place. However we Are still to scared to open it. So for tonight hopefully the esky holds up and tomorrow Harvey Norman are helpful in resolving the issue..
I love the look of this fridge and there's so much space.
The first night I had it home it was making a loud noise which went on for about 12 hours through the night but hasn't done it since.
I've had it for 2 months now and no problems apart from the noise on the first night.
- SJXP580GBK (Black)
- Verified purchase
I bought this fridge in Harvey Norman, cos at the time it, I thought it was stylish, and high energy rating. The sales man said it is also quiet. The first two years it was working well, food seems to be kept fresh, then my wife started noticing the loud noise from the fridge, not there all the time, but when it's there, it a loud humming noise, food seems to go off quicker. I then contacted sharp, I was told the noise is normal when the compressor kicks in. I went back to Harvey Norman to ask, I was told by the sales person that they have stopped selling it cos of many problems and complaints by customers.
Stylish fridge that is spacious
Having great luck out of previous Sharp products. I chose This to replace a twin door famous Korean brand. This stylish black glass front is easily the most beautiful finish I've seen on an appliance. On par with what you see with mobile phones. The cooling capacity is far more quicker to reach desired temperature. Also has more storage compared to the larger twin door unit it replaces. Very economical and quiet to run. Antibacterial technology a very nice feature. Only negative is I wish it had a brighter light
Roomy fridge area
This fridge has good fridge space . What I don’t like about it is the freezer part came with no area to separate food apart from a shelf. Apart from this I am happy with it. It is quiet to run & easy to clean the outside which I did wonder at first if i had made the right decision getting the black colour ! It looks nice in my light kitchen .
- SJXP580GSL (Silver Glass)
- Verified purchase
Nice looking and spacious top mount fridge
We bought the silver one from Masters 18 months ago (they were the only one who carried the silver model at the time, while TGG carried the black model. Of course Masters is history now). Initially, I would say it was not the quietest fridge in its class. It wasn't really the compressor noise that bothered me but there was very obvious fluid noise presumably coolant running which had since settled over time (took a few months though). It's working well so far. Digital control is good. I have a temperature gauge to monitor temperature inside the...fridge and the temp setting had been spot on. The built-in Sharp Plasmacluster ion air purifing function really helped to control odour (when compared to our previous F&P fridge) which I think it's nice to have. The top two shelves can slide out for easy access but you cannot adjust their height level. The third shelf is adjustable but there are only two slots to choose. The front glass door panel is quite unique for its class and it is easy to clean too. I would recommend checking out this fridge if you are in the market for a top mount fridge of this size.
Very happy with this fridge
Very good on electricity - not expensive to run
Consistent temperature throughout
Very happy with storage space
Not magnetic on front which means no magnets can go on it as it's glass but is easy to clean.
You can put magnets on the side though.
Quiet and reliable
Very happy with this purchase
Love Love Love
Purchased this about 4 years ago and still runs perfect. Can't hear a thing and temp is always perfect even though there is a small hole made from a gaterade bottle.
Cleaning the inside:
The inside is glass with a plastic boarder which can get a little dirty and collect crumbs. I was my shelves in the bathtub and the come up perfectly clean. The door shelves can collect crumbs and dirt/dust but again unclick and come up clean easily.
Cleaning the outside:
Windex on the glass = spotless even with kids. The handle and design on the sid...
Average impressions overall
We needed to replace our 28-year-old Pitsos fridge (mainly because the rubber on the door had nearly perished - otherwise still working fine). After looking at all the options we decided on the Sharp fridge. Still trying to get used to the black look (I must admit I prefer the white but my wife liked the black). However, the fridge appears to be working well so far. And there's plenty of room and compartments.
The glass exterior has two disadvantages: it chips easily - only had one small mark so far; and you cannot stick fridge magnets on it!
We also find that the doors do not close very firmly. I expected them to shut with magnet-like force but they don't.
Amazing fridge til now, bought at the end of last year. Really nice colour- very unique. And functions really well. Plenty of space, always fits a lot food. really appropriate temperatures, not too cold and not too warm. Makes ice fast. But just needs a wipe every now and then, but even though that, it's really easy to wipe.
Very happy I decided to purchase this fridge... beautiful & quiet
I was initially very unsure about whether to go ahead & purchase this model fridge. I could only find one other review which wasn't a glowing report due to issues with loud 'clunking' noises. I did see though that there were other good reviews for a similar model fridge (pretty much same features I think) so I decided to take the plunge. I'm very happy that I did! The fridge looks gorgeous... sleek yet large with black mirror glass. I have a 3 year old & a 6 year old so yes it does show finger marks but it's easy to clean. (If the kids ca...n stick to using the handle then its not really an issue anyway). In terms of performance the temperatures are perfect, it's easy to use with some extra features like fast freeze, a quick cooling compartment for drinks & a function that helps neutralise odours. I've had the fridge for 11 days and can honestly say it's VERY quiet & I have heard no clunks. I think it's normal for there to be one 'clunk' noise a day during a defrost process but I haven't noticed anything... maybe I'm out when that happens or asleep?! I'm really pleased that I decided to buy it.
Questions & Answers
Every time fridge door is closed,it slams so hard that freezer door opens up.The fridge is brand new.Why is this happening?
Hi Tony, we encourage you to contact our Customer Care team via email at firstname.lastname@example.org, referencing this question for assistance.
I bought sharp SJXP580GBK fridge freezer three weeks ago .. everything in freezer today has defrosted and fridge is only moderately cool.. control panel states temps are 3 and -18.. but clearly incorrect.. any suggestions?
Hi Helen, thank you for providing feedback.. We encourage you to contact Customer Care either via email at email@example.com, or by phone on 1300 135 022, referencing this feedback so that our team can troubleshoot accordingly and assist in achieving a resolution for you.
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