Reviewer Photos & Videos
cheap thin fabric, doesnt look like product photos
i bought several items from the store. they arrived today and are terrible quality. the fabric is cheap polyester and feels like costume material. a dress i bought is too sheer and scratchy to even wear, it was so pretty on the website but in person it looks like a child’s princess costume. the only thing of good quality is a resell from the brand Simplee. just dont buy from this store. when even the 5 star reviews say their products are hit-and-miss, you know its bad
- Verified customer
Poor Quality, Refund Time Takes Years!
I never checked this product review but now I know the truth.
1. It is true, the fabric of their dress is so thin and the quality is not really good at all
2. Do not be fooled by their coupons, advertising, flashy website, free delivery and coupons = it is now what you expect it to be, they are so good at presenting their product enough to have even fool me
3. Lastly, refund is too slow, I brought my item in the parcel point on 24th of November and after checking today, it is still in transit.
4. I asked where is this warehouse, based on the r...
Quality of dresses is poor!!
I have tried to return some dresses but that almost impossible. There is no customer service available to advise how I can do this. The 4 dresses I bought is so see through you might as well walk naked. Honestly poor quality.
I will not shop here again if it is going to be this hard to return items.
Zero Customer Service
Purchased clothes from these guys quite often lickily never needed to return anything until now and they have shown their true colours! The strap was broken I emailed 2 different places. Messaged them on Facebook all totally ignored. They have lost a customer.
good quality fast delivert
definitely worth the price also very fast delivery i am very happy for my first purchase way better than most big shops you have to pay way way more than that in shops
Don't do it girls
One wash on 5 hoodies and destroyed. Everything sticks to them. Don't waste your money. No valve for money at all. Kmart has better. And cheaper. Won't be shopping with Yous again
Don't Waste Your Money
Don't waste your time on Shein. Their clothes are hit and miss and it's not as nice as pictured. 2 of my products stained the whole bathtub blue and brown and they are of the same type. Disgusting. It went straight in the bin. How sad that they both looked beautiful, too. Shein's products are PREGNANT with fake dye, especially the glittery tops and dresses. I didn't bother with the refund because it was not worth returning. Also they both went in the bin. NEVER buying from them again. Made in China. Rubbish. It has 2000 times the amount of formaldehyde than the legal amount in Australian made clothing.
Bad quality product-- Babydoll Dress SKU: swdress03200512618
I brought Swiss Dot Button Front Babydoll Dress SKU: swdress03200512618 . And its not like the picture . The inner layer is smaller than outer layer. and the down part of the dress twisted and can not wear at all. please make sure you are sending good products to customers . I was so disappointed about your product
I so much love this brand!
I really love this brand with its good quality clothes and efficient delivery. The clothes are exactly the same as how it shows in the selling picture. My most favored part of Shein is its app. You can match your own outfit and join the campaign to win points, which can be used as a discount for your actual purchase, although I had never won one so far... lol But I love the idea. Also, if you do daily check-in, you can also win points. Except for clothes, it also sells a lot of other accessories. Product lines are comprehensive!
Certainly unimpressive that's for sure
I brought a shirt, and after one wash, on a gentle cold cycle and top put in wash bag, the stencil lettering of the shirt had stuck together and began to peel.
Will I buy again, certainly not!!! Quality is extremely poor and as I attempted to apply for a refund on the shein refund page ( which by the way is practically impossible to find,- the webpage contains no information on how to apply the refund process, and I literally had to google it.) After spending my time up loading info and photos I was redirected to a page saying your request has been rejected!!!! Urggggggghhhhh!
This is very bad business SHIEN and BTW you have lost a customer from ME!!!
No way to contact seller about lost shipments
My tracking number is 555928217036. I’m concerned my shipment is lost as I ordered on the 8th of March and it has been in Hong Kong since the 13th. I ordered another shipment AFTER this one and that one has already arrived. Very concerned this 555928217036 is lost!!
- Verified customer
False Advertising On Website- Terrible Customer Service- Still waiting for refund- Would not recommend!
The info stated on website for materials was incorrect for many of the items i purchased.
For example socks saying 100% cotton have arrived full of synthetics. A top I purchased due to it being cotton and it arrives and it's actually 100% polyester! I specifically wanted to buy these items due to natural fibres. Am getting the run around with a refund. First they say their policy is they don't refund socks and will only refund some of items. These are unopened packets and unworn and like I explained their website is misleading/false. Now they w...
Decently pleased with my purchase.
I bought a few items from Shein online store. Delivery was very extremely fast and prompt considering it was shipped from overseas. One thing that I was not pleased with was the quality of the Cami top and tights. Yes I did only pay $18 for those but the quality and finishings should be worth $18. You can get a nice pair of crop top and leggings from target for less than $18. Overall I am pleased with my purchase. Definitely read the item description before you purchase items from Shein.
Will my order arrive on time?
I placed an order on Thursday last week, the 9th and I’m going on a holiday on Saturday, the 19th and my order was shipped on Tuesday so will my order come in time before I leave or not?
The reviewer stated that an incentive was offered for this review
Very hit and miss
I have bought clothes from shein for about 4 years. Some things are exactly as described other are poor quality, see through material, and not as pictured. Reviews posted on their website are censored too. Do not trust.
- Verified customer
THE WORST - I wish I could give them less than 1 star
It's been a month already. They authorised the refund, received the returned good but refuse to refund the money to my PayPal account as originally agreed. I will never buy from them again. Do not recommend.
All the items I bought were made of a material akin to a shower curtain. Very shocked and disappointed at the poor quality of material used. Not suitable for the Australian climate!
Highly recommend the brand to everyone
I bought the top from Shein last month. The top is very comfy and beautiful. I wish it have a white color. It becomes my favorite top, highly recommend to everyone.
Poor quality and looks nothing like the picture that was on website.
Poor quality and looks nothing like the picture that was on website. I'm wondering who actually makes these?? It would be great if they offered free returns refunded the money.
Questions & Answers
I ordered something from Shein and it says its been collected from Brisbane airport but I've heard nothing from AUSPOST. One of my friends has an order thats been sitting in Botany, NSW for about 3 days but another one of my friends had her order go from Botany NSW to Townsville QLD in one day. Kinda confused lmao
Yeah, I can tell from all the replies. Just seems a bit odd considering we all ordered within days of each other. my friend is adamant that her "manifesting" is what caused it to come before mine
WOW way too scared to purchase from you after reading the reviews!!
I wasn't too sure about ordering. It took a fair while for the parcel to arrive, but when it did each t-shirt was carefully presented in a fabric bag. So far, so good.
I then rinsed them all in cold water & all shrank by about 4 sizes, eg a t-shirt I bought for my 16 y.o. granddaughter now fits 8 y.o. granddaughter (just). I can't get any response from Shein.
Hi , my parcel returned back to the sender
How will i get it back?
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$45.00|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
|Clothing Type||Children, Formal / Cocktail, General / Everyday, Office / Businesswear and Swimwear|
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.