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SheIn Australia

SheIn Australia

2.3 from 767 reviews · View Statistics

Reviews

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Zhanna V.

Zhanna V.South East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Desperate and disappointed.

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
5 comments
SHEIN
Alice L.SHEIN
Zhanna V.
Zhanna V.
SHEIN
Alice L.SHEIN
Sheree C.

Sheree C.Darling Downs, QLD

  • 7 reviews
  • 1 like

Decently pleased with my purchase.

published

I bought a few items from Shein online store. Delivery was very extremely fast and prompt considering it was shipped from overseas. One thing that I was not pleased with was the quality of the Cami top and tights. Yes I did only pay $18 for those but the quality and finishings should be worth $18. You can get a nice pair of crop top and leggings from target for less than $18. Overall I am pleased with my purchase. Definitely read the item description before you purchase items from Shein.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceNot as advertised
4 comments
SHEIN
Alice L.SHEIN
SHEIN
Alice L.SHEIN

Hello, Hope you are doing great. I was wondering if you got a chance to review my previous message. Please suggest if there is any update for us.

Sheree C.
Sheree C.

Hi alice my order number is GSHM560090000GM. Only just found the notification for this in my spam.

Mana F

Mana FQueensland

You Get What You Pay For

published

Delivery was ultra fast! One week of waiting time and my dresses were here. Quality of fabric s average. But what do you expect for 100% polyester. The fit is ok. I ordered a size bigger than what I normally wear and they fitted fine. No stretch in the fabric but it does say non stretch in the description so nothing to complain about there. All in all you get what you pay for.

Product Quality
Shipping
Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
2 comments
SHEIN
Alice L.SHEIN

Hello, Mana. Thanks for sharing your shopping experience. We will improve our item quality to provide better service. :)

SHEIN
Alice L.SHEIN

Hello, Hope you are doing great. I was wondering if you got a chance to review my previous message. Please suggest if there is any update for us.

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You get what you pay for.

published

Positive: I received my order of a few blouses for work. Order arrived quickly, sizes fit because I measured myself.
Negative: One of the tops shrank after a gentle cold machine wash.
BEWARE: Shein only publish positive reviews on their website (I'm thinking 4-5/5 star reviews). I wrote a neutral review one of the blouses and it wasn't published. My other positive reviews were.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
2 comments
SHEIN
Alice L.SHEIN

Hello. Sorry for any inconvenience. Would you please provide us with the order number if there is any issue with our products? We'll offer a proper solution for you asap.

SHEIN
Alice L.SHEIN

Hello, Hope you are doing great. I was wondering if you got a chance to review my previous message. Please suggest if there is any update for us.

Emilia

EmiliaSydney, NSW

  • 5 reviews
  • 1 like
  • Verified customer

It was OK for me.

published

What is good about this website is the ample variety of product and the prices. Of course paying such low prices one knows that materials and manufacturing will not be 100 percent, but I was pleasantly surprised. Also the process of my purchase was reasonably quick. So, not eveeybody has a horror story.

Product Quality
Shipping
Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
AMO

AMOGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Where is my order?

published

I tracked my ordered items and it appeared that it was delivered to port melbourne which is not my address. Also appeared consignee not home but in fact I am here at the house the whole day of 31 OCT. How will I get my order?

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
7 comments
SHEIN
Alice L.SHEIN

Hello there, glad to help. Please send me your order number, we'll help you with it. Waiting for your reply.

AMO
AMO

HLB85492

SHEIN
Alice L.SHEIN

Dear, Our team has sent an email from Dispute@Shein.Com regarding your order. We hope to hear from you soon.

Jessy N.

Jessy N.Greater Melbourne (Metropolitan), VIC

Delivery

published

I ordered more than a week ago. I have paid but I haven't received any confirmation. I tried to track it but cant. My order no is CXP84733 and YAY84630. And I ordered 6 items.

Shipping
Incentivised ReviewNo
SizingTrue to size
Product AppearanceNot as advertised
1 comment
SHEIN
Alice L.SHEIN

Dear, Jessy. Our team has sent an email from Dispute@Shein.Com regarding your order. We hope to hear from you soon.

Madeleine

MadeleineGreater Melbourne (Outer), VIC

  • 4 reviews
  • 4 likes
  • Verified customer

Okay Quality - Research what you buy!

published

The online store was easy to navigate and filter with your criteria, with a huge range of styles and types of clothing.
The sizing however is hit and miss, two of the dresses fit me really well and the other is not really true to size. One of the buttons has also been sewed into the side of the dress making it bunch and not sit correctly.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
4 comments
SHEIN
Alice L.SHEIN

Hello, Madeleine. Sorry for any inconvenience. Would you please provide us with the order number if there is any issue with our products? We'll offer a proper solution for you asap.

SHEIN
Alice L.SHEIN

Hello Madeleine, glad to help. Please send me your order number, we'll help you with it. Waiting for your reply.

Madeleine
Madeleine

Hi Alice,
Please see my order number as follows: ACC80502
Thanks

I received part of Item only

published

I ordered 21st September and i received it today.I'm Happy with the Delivery period.Good Product if i receive complete thing .I didn't receive whole thing.Even though delivery time is ok and product is good i can't rely on Shien.

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
4 comments
SHEIN
Alice L.SHEIN

Hello, Kay. We will follow up this issue if you can provide me the order number. Thanks for your kind help.

SHEIN
Alice L.SHEIN

Hello. May I know if the issue has been solved now?

Kay
Kay

I solved it and already wore it.Thanks

The reviewer stated that an incentive was offered for this review

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Not the smoothest but okay

published
Product Quality
Shipping
Incentivised ReviewNo
SizingTrue to size
1 comment
SHEIN
Alice L.SHEIN

Dear, thanks for your feedback. Our team has sent an email from Dispute@Shein.Com regarding your order. We hope to hear from you soon.

Anonymous

AnonymousGreater Melbourne (Inner), VIC

Not too bad for the price

published

I got my goods..some colors too bright and some material a bit transparent but not too bad for the price.
The problem is they dont show you how long it will take to deliver.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
2 comments
SHEIN
Alice L.SHEIN

Hello, there. We will follow up this issue if you can provide me the order number. Thanks for your kind help.

SHEIN
Alice L.SHEIN

Hello. So sorry to bother you. May I know if you received the parcel now?

Emie

EmieGreater Melbourne (Metropolitan), VIC

Updates for my Order

published

I placed orders on 22nd and 23rd of Aug. My orders on 22nd had been processed and I received tracking number a day after. But, my ordered on the 23rd, haven't heard a thing even after a few emails asking for updates or order status, and its now 5 days pass.
Can someone from Shein tell me what happened with my order? Order #AAA75553. If you guys can't send it yet because you are waiting for more items for the order, I can live with that! It's just nice if you guys notified me or send me updates.
Thanks in advance.
Emie

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
2 comments
SHEIN
Alice L.SHEIN
Emie
Emie

Thankyou kindly for the quick response.

casey13

casey13Western District, VIC

  • 14 reviews
  • 13 likes

Disapointed my items didnt arrive

published

I ordered 2 items that never arrived thanks to customs. Shein gave me a full refund. I was able to wear a friends costume wich she ordered from Shein. I loved the long line lace gown it looked amazing with a matching white two piece underneath. I want to re order what I didn't get but how will I know if customs will hold it again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
5 comments
SHEIN
Alice L.SHEIN

Hello, we apologize for the inconvenience this time. Would you please provide us your order number to solve the issue better? Waiting for your feedback later.

SHEIN
Alice L.SHEIN

Hello, there. We will follow up this issue if you can provide me the order number. Thanks for your kind help.

SHEIN
Alice L.SHEIN

Hello, so sorry to bother you. May I know if you received your packages now? We will appreciate your feedback about the items you received. Look forward to hearing from you! Have a great day!

See all SheIn Australia reviews

Questions & Answers

Bina puri

Bina puriasked

Hi , my parcel returned back to the sender
How will i get it back?

1 answer
Hannah B.
Hannah B.

It was undeliverable if returned to sender so it might have been a mistake with the delivery address? I’d double check your receipt details and contact customer service or your delivery service. Haven’t had this happen to me so I’m not much help, sorry!

Mia M.

Mia M.asked

Are clothing sizes in au size?

No answers
Riya

Riyaasked

it does ask for your credit card details and im abt to pay 60 dollars, so pleaseee tell me if its a scam or not

1 answer
Stacey L
Stacey L

Not a scam honestly I have bought all my maternity wear from here and I will buy all my clothes from here afterwards also I am happy with sizing and quality of clothes and I have spent roughly $350 on around 20+ items of clothes and their maternity jeans are no lie so comfortable and better than mu jeans West jeans for a quarter of the price. I was sketchy at first too so I get It.

Get an answer from our members and SHEIN representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $45.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Clothing TypeChildren, Formal / Cocktail, General / Everyday, Office / Businesswear and Swimwear

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