Reviewer Photos & Videos
Great shipping, medium quality clothes at good value for price
They estimated that it would be 20 days for my product, but it was actually under a week, and the quality of clothes is good for the low prices. If you find issues with sizing, I recommend looking at the measurement, which I think is better than XS, S, etc. I am the person who never has issues with sizing, as a tall XS/S. I really recommend it, but I’ve heard returns are horrendous so know what you’re buying.
Very fast service and products as described
Surprised by the efficiency of this service. I purchased multiple items and most were above expectations. I needed to return a couple of things and the return process could not have been easier. The prices are very low and I was very impressed with the quality of the items I selected. The running leggings are the best I have ever purchased and by far the cheapest.
Love the site and clothes are affordable
I have been buying from SHEIN for over a year now. Attached are samples of the items I bought. SHEIN sells all sorts of items like Women, Men, kids clothes, pet stuff, shoes, accessories and household items. Make sure you measure your body before buying an item. Don’t rely only when the dress will say AU12 but the clothing size dimensions say you fit AU10.
All the items I bought from SHEIN are my correct size since I made sure I check the sizing chart. Quality is good for some items but some are thin and see through. Make sure you read full d...escriptions and reviews. SHEIN has promotions as well like free shipping or discounted items up to 70% off. I was able to buy a $5 dress and $3 blouse for formal event. Highly recommend this website.
Purchased 4 pairs of long pants measurements as per description in order form when they arrived not 2 pairs were the same fit 1 pair was good 3 pairs were all different fits quality control is non existent would not recommend that any one use this company and after reading other reviews will not return the 3 pairs I have because not only would I not get a refund but would be 3 pairs of pants down as well extremely disappointed as they were gifts lift you act Shein.
I ordered from shein and sent them a message that i need the clothes sooner if they had express shipping, they said they did not have express but they will put a rush on it, i received it well before the estimated date. well done, also am happy with what i got for the price i paid,
Great service & value for money
So many products, size ranges & age groups to choose from. Shein kids is also my first go to for my daughter. We have ordered approx 10 items, all came 2 weeks before expected delivery. Keep up the good work Shein. Hard to find a shop that has it all.
Love Shein's clothing and shipping is fast!
I have spent over $700 worth of clothes for the whole Family from Shein over the last 6 weeks. All orders tend to arrive within 2 weeks, and we are very happy with the quality. Our new favourite clothing shop, great job guys -x
- Verified customer
I purchased clothes for my teenage daughter abs the products were true to size and the packing was amazing better then other expensive brands. All garments were in high quality zip lock bags. Loved it and will recommend. Don’t be confused by the sizing. Shipping as fast and quick.
Don't Waste Your Money
All products are small to size.
I returned all my items, which took way longer to return then what it did to receive the items.
Then to top it off Shein did not give a full refund.
They took freights fees for the delivery (which i paid for when I placed the order), they took return freight fees (understandable and happy to pay) then there were more funds deducted from refund that had no explanation.
Poor customer service.
Not worth your money.
Will never shop here again.
Hit or miss
Honestly I love Shein they have almost everything on their website, home deco, makeup, clothes and they have a wide variety. Most of the reviews I have seen on here claim the material they use is not good n the sizing, for me I’d say it was a hit or miss although most of the items for me was a hit I think you just have to pick and look for the right items you can tell what type of material it is just from the pictures, winter clothes seems to have better material but there’s some summer clothes that are still good material just look at the revi...ews because many people post photos of them wearing the clothes, also felt like the sizing was true to size however some of the clothes did fit weird but my friend would try it on n it wouldn’t look weird on her
Difficult to return items, takes way too long to arrive compare with similar website like Asos, iconic
It is very difficult to navigate the website for return and refunds. unclear instructions and also have to wait for a period of time for the return label to be generated. no phone number to call. no chat to engage simple response. I am happy with half of my purchase however the other half are not accurate. Will not shop with them again as cost doesn't not justify the time spend chasing orders.
Exactly what I ordered.
I am very happy with my purchases. Brought the butterfly pjs and two rainbow nighties size 10, and a size 10 white dinner jacket. Perfect size and quick delivery. I will definitely shop with Shein again. Thank you.
Extremely happy with my purchases!
All items as pictured. Sized up to ensure perfect fit (usually medium & got large) & quality better than expected. Affordable fashion items. Tracking awesome. Quicker than expected!
At first glance SHEIN is amazing. I'm now finding 2 of 7 items have shrunk!
The ordering process was so easy, and delivery was great. But products were disappointing. Im so frustrated, this has never happened to me before, i cant get through to customer service to see if I can get refunded.
- Verified customer
Quality swimwear at a great price!
Bought 3 sets of bikini swimwear for last summer and they are still in amazing condition this year around. Worn a number of times and still lots of life left in them. Vibrant colours, quality material and well packaged. Shipping took a little while, but worth the wait! Would buy from them again and keen to see if the same high quality continues across other product ranges.
Fast delivery quality clothing!!
I ordered over 20 items just 5days ago. And to my suprise were just delivered today!! Love them , every peice of clothing. Will definitley be shopping here again. Thanks!
Questions & Answers
I have just received this email an hour ago and I am in Perth
It is a pity that your order GSHMBX008000C8R tracking number 33564881453 delivery has attempted failure.The main reason is due to insufficient address/phone number/no one at home when delivery etc.Please kindly contact your local carrier to get the parcel soon in case it return to sender. We are always at your service if you need any help.
Please follow the local carrier notice if you have received it in advance.
Please ignore this message if you have got the parcel already.
SHEIN Customer Service
My question is where can I pick up my oder?
Check SHEIN website go to your order and click on "TRACK". There'll be a tracking number like: Tracking NO. 33XHABCDE123499885083A <- This is normally AUSPOST. You can copy that number at the auspost website.. https://auspost.com.au/mypost/track/#/search. Then call AUSPOST to update your details.
Courier is TOLL If the tracking number looks like this TOLL Tracking NO. 57890123456879. Go to https://www.tollgroup.com/toll-tracking to check your parcel details. Then contact TOLL customer service to update your details.
I received my package from HK is Ok to wear now. Dued to the covid19 just curious
According to the tracking details, SHEIN has a cleaning and disinfection stage "Order Placed - Package disinfection and processing completed, awaiting shipping." before sending your package to your doorstep. Your package would take days before you receive it so there's only a few hours/days period the virus would survive on the plastic or package.
If you are still hesitant, you can disinfect the package and clothes and wait for a week before wearing them.
I normally disinfect the clothes before wearing them once I receive the package.
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||A$45.00|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
|Clothing Type||Children, Formal / Cocktail, General / Everyday, Office / Businesswear and Swimwear|
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