Shein Australia

Shein Australia (page 2)

 Verified
2.3

1,504 reviews · Statistics

PositivevsNegative
29% · 433962 · 64%
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Return Claim MadeYes (249) · No (740)
Sizing
  • Very small (176)
  • Slightly small (129)
  • True to size (369)
  • Slightly large (66)
  • Very large (63)
Product Appearance As advertised (462) · Not as advertised (349)
Product Quality
2.6 (939)
Shipping
2.9 (869)
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Reviews

1,504 reviews
Louise
LouiseQLDSouth East Queensland, QLD
 

Paid extra for faster shipping but didn't happen

Very disappointed, I paid $20 for my order to come earlier but there is a delay. Which I understand, but no one offered me a refund for the extra I paid to get it shipped quicker. I can't contact anyone, they only have a bot. I have Xmas presents but now won't arrive before Xmas!!!! I won't be using Shein again. Show details
Josh H
Josh HNSWMurrumbidgee Region, NSW
 

Incorrect order 3 times!

ordered pellets for toy gun 3 times they have sent the same incorrect pellets,I asked directly for the correct ones told them which toy gun it's for, all they offer is a partial refund, ridiculous I'm not the one who stuffed up Show details
Product Quality
Shipping
Jen R.
Jen R.QLDSouth East Queensland, QLD7 posts
 

Love Shein

I have done over 20 orders with shein over the years and have never had an issue. Reliable and fast delivery. Love all their items. Show details
Moon
MoonNSWSydney, NSW
 

Horrible

Last time I ordered it was amazing! This time is was crap! The clothes were see thru and the items were really bad quality. I ordered something fragile and it had already broken in the box. I am really dissatisfied and disappointed with the service. Show details
Product Quality
Shipping
Dean64
Dean64WAPerth, WA115 posts
 

Cheap rubbish delivered by incompetent fools

OK so as the prices would suggest, the clothes are ill fitting rubbish made in China. That I can deal with as you get what you pay for. What I can't deal with is absolutely zero customer service when you need to contact them because Fast horse (Slow donkey more accurate) have lost your package. Your package is out for delivery, 4 days later it's not here. Call fast horse, get a chat bot and you cannot speak to a human. Go to the fast horse website, they don't even recognise their own tracking number for god's sake. As a wise old man said, "good not cheap, cheap not good" Show details
Aprel
AprelNSWSydney, NSW2 posts
 

Delivery

The disgraceful way my package got delivered! Thrown over the fence ! Caught him doing it ! Left to be stolen!!!!! Won’t order again
Priska L.
Priska L.NSWSydney, NSW2 posts
 
Product Quality
Shipping
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Julzy truth
Julzy truth2 posts
 

It's not bad

I've shopped a lot on this site
The only downside for these clothes is the sizing is hit & miss if u have to return anything, u dont get much off a refund
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Pauline
PaulineVICGreater Melbourne (Metropolitan), VIC3 posts
 

Never received parcel

I was very disappointed with Shein I never received my parcel and it’s going over 6 months now. I have sent them emails regarding this and all they say is sorry and they will look into it and then I’m forgotten about. I would never buy from these people again. Learned my lesson.
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Sam
Sam4 posts
 

Late delivery

Am so disappointed in this website I have missed my party because of Ur poor services...I ordered the same day from you and Temu I received my Temu on time am still waiting for Shein I had to cancel my Party ...am so disappointed Show details
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Linda
LindaPerth WA10 posts
 

Never received parcel

Received a message saying my parcel was delivered. No. The photo from the delivery company was NOT MY HOUSE. Cannot contact company and no way of contacting Shein. Parcel was for a birthday present and had to buy another. Hugely disappointed and will never shop there again. Show details
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Kasper
KasperPerth4 posts
 
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Millie
Millie
  Fair Incentive

The perfect bell bottoms

I bought these bellbottoms from shein and they are absolutely perfectly fitting, I can’t live without them, comfy, cute for going out and easily styled!!! Show details
JLV
JLV10 posts
  Verified
Product Quality
Shipping
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Maeryn Francis
Maeryn FrancisQLDSouth East Queensland, QLD
  Fair Incentive Verified

Love shopping at SHEIN, great clothing and accessories at shein. Excellent services, true to size

90% happy with all my purchases, recommended to friends and families. Show details
Preeti bakshi
Preeti bakshiVICGreater Melbourne (Inner), VIC3 posts
 

This is perfect !!!!

This is my 6th order of the month and can’t stop buying again. The quality kf the clothes are so good and i can find so mych variety ,, Show details
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POISONED CLIENT
POISONED CLIENTVICGreater Melbourne (Metropolitan), VIC2 posts
 

2 GOOD 2 BE TRUE

Most items fine. However, sizing is not accurate or it's not what you purchased gets sent. I take my chances, price is ok. Show details
Product Quality
Shipping
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Rhonda Thomas
Rhonda ThomasQLDSouth East Queensland, QLD2 posts
  Fair Incentive

Love it

True sizing and great quality and very quick delivery one very happy customer Show details
Nat
NatQLDSouth East Queensland, QLD5 posts
 

Great products fast and easy

Very happy with Shein Australia
Amazing products and true to size Show details
Leigh
LeighQLDSouth East Queensland, QLD5 posts
 

Affordable and reliable clothing

Men’s clothing is always difficult to shop for online, especially when you have broad shoulders.
Shein Clothing is not only affordable and reliable, it also offers sizing charts for those men with different body types, making it easier to find the correct fit. Show details
Gabriela
GabrielaNSWNorthern Region, NSW2 posts
  Verified
jitender r.
jitender r.9 posts
 

Best quality at afforable prices

Dresses are good and unique, prices are geniual and afforable. Show details
Anna Vlahakis
Anna VlahakisAU2 posts
 

Fantastic prices

The clothes are amazing and the quality of the garments are better than buying them at the store. the prices and discounts are fantastic. Show details
Amee
Amee5 posts
 

LOVE LOVE LOVE

Our family absolutely love using Shein. The website is easy to navigate, has a wide variety of things to choose and the clothes fit really well. I often go by measurement but am in the curve category and find it easy to find clothing that is not only cheap but comfortable and flattering. My purchases range from dresses for weddings or events, to work clothes, to everyday casual clothes. I also purchase children’s clothes for my daughter and have just ordered a suit for my husband. We often use it for birthday party supplies or Christmas gifts too and are always happy with our purchase! Show details
Product Quality
Shipping
Amanda W.
Amanda W.NSWSydney, NSW9 posts
 

Perfect fit

The clothing from this professional online store offers exceptional value for money. A vastly array of styles & colours to suit all shapes & sizes in available from this store. Show details
kymros
kymrosSAMetropolitan Adelaide, SA
 

Full Refund immediately

I ordered a few tops from Shein, only to find out that I ordered the wrong size. I immediately contacted Shein and cancelled the order (with my fingers crossed). Admittedly it was all done on the same day....but their response was immediate and a full refund received that same day. Impressive. Show details
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Molly B.
Molly B.
 

The perfect Swimwear

Hi, I have been purchasing from SHEIN and always satisfied with the delivery and returns. Their Helpline is Awesome too. So Instant. Very pleased with Items I kept. I recommend this online shopping to everyone. Show details
Ruth
RuthVICGreater Melbourne (Inner), VIC3 posts
 

A great place to Shop

I have purchased for the past year at SHEIN I haven’t had many problems. I trick is to follow the sizes they provide for the item you want to buy then add a couple of inches. have made just 1 return which took 2 hours for them to refund. The postage was so fast and they delivered my items at 8 pm!! I got notified on my phone. Show details
Nads
NadsNSWSydney, NSW9 posts
 

Clothing

I am very happy so far with all that I have purchased. Affordable clothing, where the clothing you choose and the size is right for your body. When I received my package this morning I tried on the pants and they are so comfortable and breathable. The other items I brought were a dress, satin blouse and bra and I'm happy with all of them. Hard to find affordable clothing that is decent. Thankyou Shein. Show details
A Miller
A Miller13 posts
 

Not great quality and there is a fee to return

I bought 4 skirts for work
The quality is not great, they dont fit and arent really suitable for work
Each one would have. a $9.00 return fee plus postage - so just not worth the time and hassel
But I will not be buying online clothes that appear great but arent Show details
Product Quality
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isis
isisQLDSouth East Queensland, QLD26 posts
 

Shoes too small

I will never buy shoes from Shein again. Bad shaping and sizing. Curtains are ok because you can order the size you want. Fast Horse delivery just throws bags over the front gate. Overall, I prefer other sites and aren't likely to use Shein again. Show details
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Jac
JacNSWHunter Region, NSW99 posts
 

Pyjamas not breathable material

Very cheap material. Didn't describe accurately on website. Far too hot for Australia. And I bought harem pants..feel almost plastic. And nothing like the picture. My last purchase from them! Show details
Product Quality
Shipping
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Kerri B.
Kerri B.16 posts
 

Will never buy from them again

Will never order from SHEIN again whilst they are using fast horse express my order is still stuck in warehouse and they told me they don’t know when or if I will ever recieve it so disappointed
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nards
nardsVICCentral Highlands and Goldfields, VIC21 posts
 

Very happy with recent order which arrived via Australia Post

I ordered some summer clothing in October and it took 10 days delivery via Australia Post. The items are very good quality and they fit perfectly. I am glad I sized up. I have just started wearing them as the weather where I live has been hot this week. The clothing is very comfortable. In fact I am wearing a Shein EZwear rib-knit dress as I write this. I have just placed another order for some other items during the Singles Day Black Friday Sales which I hope arrives in time for Christmas. Show details
HGpottery
HGpottery2 posts
  Verified

Shoes too small

Shoes are way too small. Says size 42 but way too small. Show details
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Jean
JeanNSWSydney, NSW14 posts
 

Dodgy site

They claimed to have delivered my parcel. It was however not delivered. When contact by them, they refuse to even investigate. Very dodgy site.
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Christine B.
Christine B.
  Verified

Missing item - again

My original purchase in August was supposedly delivered on the long weekend in NSW. No one does that! They resent the dress and now 32 days later it is still yet to appear! Absolutely ridiculous, get better courier service. I will not recommend nor buy from them again. Show details
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HJF
HJFQLDSouth East Queensland, QLD2 posts
 

Age inappropriate clothing & cookie spam

I checked this website out with my 11yo only to find kids in womens 'evening' dresses, or oversized sunnies, takeaway coffee cups in their hands or taking selfies. The models may have been 10 or 11yo. Ridiculous. And hard to explain why the items were inappropriate.
I was also prompted to confirm 'if the images made me feel uncomfortable?' What the? I did select that option for about three of the images and guess which ones now pop up as advertising? Yep, the ones I didn't like. I wonder if people with less-desirable intentions actually find that function useful?
Do better Shein. We will not be shopping with you, & yes, we'll share the experience. Show details
Mag
MagNSWSydney, NSW4 posts
 

Fast delivery and cheap, good quality

I have ordered from Shein from 2 years ago. It’s always fast delivery, affordable price and good quality. If I don’t like anything it’s so easy to return at any post office. Love it. Show details
Jenny
JennyVictoria4 posts
 

Order not received

Made an order 8 weeks ago. Eventually got a tracking number. The order was “delivered” to a different state to the one I live in. I requested a refund with no response. Unable to contact the company to get any response.
Such a bad experience. I do not recommend Shein. Show details
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