Reviewer Photos & Videos
Fast shipping! Good sizing. Recommend for my curvier lady’s who worry about online shopping.
Currently a 14 in Kmart pants. Brought the size Xl for a oversized vibe. Perfect fit! Big like I wanted and so stretchy. Quality is what you would expect for cheaper items. But wash well and hold shape. Love it.
Hit or Miss
I was pretty nervous about purchasing on SheIn due to the multiple bad reviews I've read on here, but I am very happy I tried it anyways. I bought 15 odd items and love all of them equally. I purchased a waist trainer which did wonders and actually makes me feel pretty confident, which is a plus! Two kimono tops, differing in material, but perfect. I'm currently making my next order. All I can say is please please please read the reviews on each product individually. I personally don't buy anything online without seeing 'picture reviews' and I ...recommend you do the same! Side note, postage was pretty swift. Came roughly two, maybe two and a half weeks, after ordering. Most comments I see complain about postage but it was amazingly fast, considering I'm in Australia.
If you are thinking to buy on this site, please make something for yourself and DO NOT DO IT, they will take 15-20 days to deliver and when it arrives it won't be what you spent hours choosing, they will send you any crap they have there. I spent $180 and hours choosing (order n. GSHMS000S0002UN) and they sent me 3 freaking shorts size XS after 15 days.
Very poor fabric quality
Recently I have bought an activewear leggings from Shein. Most of their products have quiet nice look and I trusted the reviews that have been provided on the product and bought this legging. The first time I put it on, it got ripped off due to very poor fabric quality. It was perfectly fit on me but the fabric they used is outworn because it didn't even tear from its seam but the actual fabric was ripped off. Additionally their customer service is not good at all as it is not easy to contact them when you face this kind of issue. Now I have to pay for product return postage to be eligible for a refund only for a product that had a terrible fabric quality. I should not have trusted the reviews and I won't shop from Shein anymore.
I was quite skeptical about ordering on line. I ordered 18 items and they arrived with in the week. (I'm in Australia). I ordered dresses, pj's, sports bras, slippers belts and kitchen goods. The quality was surprisingly good and items matched the pictures. I would highly recommend this site and I will shop here again.
I think they are fantastic.
I first ordered several months ago and have made many more since...they are just so good. I like their 70s inspired clothes like kick/long/palazzo flares in pink and grey plaid, beautiful willow green velvet flares, B/w gingham/houndstooth flares, brown/black/white gingham flares. Teal blue flared cords.....so many...And their extra long sleeved criss cross wrap tops, bell sleeves I like too.....there are just so many styles and colours and materials to choose from...hundreds of new styles every day. I like their unusual and hip designs that yo...u would normally find on high end sites. They are well-designed and chic. I have bought shoes, mainly loafers some with extra large buckles which I love, and some in bright red, green, mustard, hot pink 'suede' all very comfortable. The site itself is easy to navigate. There are very detailed filters, like material, sleeve length, style, colour etc etc. to name a few. Also if you go to another page on the site, you don't lose your place and have to start again as happens with other retail sites. It IS good quality from my experience. I won't wear or buy rubbish. I have never returned anything as I research research research the sizing charts on each item, and particularly compare my measurements to those of other customers who have written reviews plus their photos. So absolutely yes I definitely recommend Shein. Love this site!
- Verified customer
Worst customer service- product not delivered
My order GSHMRJ00A00014G is supposed to be delivered on 5th but I have not yet been updated with tracking, customer service is of no help just ask me to follow up and wait why then they ask to pay for shipping? I would like to rate the service 0. Very disappointed with this kind of service. Not recommended this site.
Will shop here again!
I was skeptical that the quality would be good given how cheap everything is, but it is all such good quality and sizing is great.
- Delivery was 2 weeks quicker than they estimated
- Everything looks the same as described and is true to Aussie sizing standards
Can't wait to shop online here again :)
First time ordering from SHEIN. I was very sceptical at first and didn't make the order with high expectations. However, I am really happy with the quality considering how affordable each item was. I've washed each item of clothing and no dyes ran, no shrinking etc. Sizing was pretty accurate, however jeans are a bit hit and miss.
No issues with delivery time, came a week before expected delivery date (I live in Metro Melbourne, Vic so under stage 4 restrictions).
Every single item I ordered came, there was nothing missing or in the wrong sizing. I really think some of the people leaving reviews on here were just really unlucky, or maybe I got lucky!?
Overall I'm impressed and have already placed another order, and returned 2 items.
I only rate it one star as there is no zero!!
Tried to log in after signing up but it now won't recognise that email, so I use a different email and register again and it won't recognise that one either. They have taken the money from my account and are now telling me I am wrong about that, even after sending proof of them taking the money!!! Be careful! I am so disappointed!!
I received my items and had to return 4 items due to wrong sizing. I tracked the parcel and it had said it arrived at warehouse but when I went to my shein account to check the refund info they have deleted all the info and it now comes up with an error. I have tried contacting them but they have no customer service and don’t reply to the emails and I still haven’t been refunded. I have read that this has happened with other people as well. Avoid buying from this so called company.
So I placed my order on 20th September and it arrived today!!!! 4 days after I placed the order.
I purchased 5 items of clothing and I love all of them. They all look exactly like they did on the model.
I also love that people can post pictures of the items on SHEIN so you can see what they actually look like on real people. Not just the models.
Would highly recommend.
Their refund system is a lie.
I had ordered with them. Some of items were really poor quality so I did create return. I had printed label , send from chosen parcel point . It’s been few days and I haven’t heard from Shien..”
No money back, no email that they received my parcel. I was trying to contact them on chat and I had email them. Still not respond.
Poor service . With Asos, U got my money back, just after I dropped my parcel to post office.
Questions & Answers
I have just received this email an hour ago and I am in Perth
It is a pity that your order GSHMBX008000C8R tracking number 33564881453 delivery has attempted failure.The main reason is due to insufficient address/phone number/no one at home when delivery etc.Please kindly contact your local carrier to get the parcel soon in case it return to sender. We are always at your service if you need any help.
Please follow the local carrier notice if you have received it in advance.
Please ignore this message if you have got the parcel already.
SHEIN Customer Service
My question is where can I pick up my oder?
Check SHEIN website go to your order and click on "TRACK". There'll be a tracking number like: Tracking NO. 33XHABCDE123499885083A <- This is normally AUSPOST. You can copy that number at the auspost website.. https://auspost.com.au/mypost/track/#/search. Then call AUSPOST to update your details.
Courier is TOLL If the tracking number looks like this TOLL Tracking NO. 57890123456879. Go to https://www.tollgroup.com/toll-tracking to check your parcel details. Then contact TOLL customer service to update your details.
I received my package from HK is Ok to wear now. Dued to the covid19 just curious
According to the tracking details, SHEIN has a cleaning and disinfection stage "Order Placed - Package disinfection and processing completed, awaiting shipping." before sending your package to your doorstep. Your package would take days before you receive it so there's only a few hours/days period the virus would survive on the plastic or package.
If you are still hesitant, you can disinfect the package and clothes and wait for a week before wearing them.
I normally disinfect the clothes before wearing them once I receive the package.
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||A$45.00|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
|Clothing Type||Children, Formal / Cocktail, General / Everyday, Office / Businesswear and Swimwear|
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