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Shelta Australia

Shelta Australia

4.0 from 57 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

4.4
41 reviews
  • Product Quality
    4.0 (1)
  • Return Claim MadeYes · No (2)
  • Warranty Claim MadeYes (0) · No (2)
  • Product Appearance As advertised (1) · Not as advertised (0)
  • Customer Service
    1.5 (2)
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Jeremy
Jeremy
  • 3 reviews
  • 2 likes

No instructions - makes for a lousy customer experience

published

I'm not going to bother rating the cover I bought. This is the second time I have purchased a Shelta product. And the second time there is no instruction manual. There won't be a third opportunity. It's not an acceptable customer experience when you have to guess how the damn thing works or how to assemble it.

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOn line
Frangipani D.
Frangipani D.Perth, WA
  • 5 reviews
  • 3 likes

Bad customer service

published
Product Quality
4/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Other Furniture Shops

 
 

0.0
(1,234)

Questions & Answers

alex2001
alex2001asked

Hi
All the very positive reviewers are first timers for product review whilst the less than positive reviewers have a bit of a track record of other reviews for other products. Is George still self promoting?

1 answer
Gary
Gary

Alex2001, i did not do a product review - I did a service review! Not certain what your concern is, but I had a very positive experience.

Barbara C
Barbara Casked

Finding our cantilever shelter umbrella is hard to wind up and down. Can you please advise what can be done?

2 answers
Disappinted
Disappinted

You shouldn't have bought a shelta umbrella they are all junk and their customer service is non existent. They are an awful company to deal with.

JuneR
JuneR

hi
Never had an issue with winding the umbrella up and down....it's just the awful fabric they use.

Get an answer from our members and Shelta representatives

Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedOutdoor
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