2 photos
Shift
Listing monitored by Shift

Pros

Communicative customer service
Transparent with costs
Quick and easy application process

Reviews

4.7
101 reviews
  • Transparency
    1.6 (5)
  • Customer Service
    1.8 (5)
  • Loan TypeFixed Rate (1) and Line of Credit (1)
  • Application Process
    2.2 (5)
  • Timeliness
    2.4 (5)
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Stuart Turner
Stuart TurnerCentral West, NSW

Don’t do it !!!!

published

Do not ever use this company !!!!
They are deceitful, misleading and fraudulent!!!!! Absolutely SCUM BAGS
Exorbitant interest rates
Deceiving conditions
And Zero communication
Then make up supposed “ rules to suit themselves
Taking advantage of vulnerable people

Incentivised Review No
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Robyn of Locksley
Robyn of LocksleySouth East Queensland, QLD
  • 3 reviews
  • 1 like

Like an ominous scene from Jaws... They are circling...

published

29.95%

Where are all these cheap payday lenders coming from? Every second Facebook is from one of these Jackals.

First person I dealt with was the "flash harry" Mr Nice Guy. This was then followed up by a serious run of errors that was almost comical. It may be naive of me but I though there was some sort of banking regulator that monitored these sort of operators.

Then came the smug little Miss who's ego seemed to be a little out of whack with her ability.

If this is the current state of Australia then a simple little pandemic is the last of our worries.

Transparency
1/5
Customer Service
1/5
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  • Verified

Comments

published

Went well, application was processed swiftly. Being an established client no doubt helps.
Over 3 years term may be more manageable for most businesses.
Monthly or quarterly statements (emailed) helps keep in touch.
Communication by text is quick if payment short.

Incentivised Review No
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Review collected in partnership with Shift

  • Verified

Didn’t disclosed loan agreement fee till last moment

published

I was never disclosed the $1200 charges . Which was added to agreement when asked to sign it by doc sign . I categorically asked are there any hidden charges but was advised by customer care , there are no hidden cost apart from interest . Either I was offered no repayments till 4 week . I paying from day one

Transparency
1/5
Customer Service
1/5
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Review collected in partnership with Shift

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  • Verified

quick easy and great service. The way it is and the way it ought to be

published

Customer service was excellent.
Fees were on par with expectations.
Super easy to access and user interface.
interest is rate alot higher then expected, but will still serve my purpose - would probably shop around next time.

Transparency
4/5
Customer Service
5/5
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Review collected in partnership with Shift

David D.
David D.North Queensland, QLD
  • 3 reviews
  • 3 likes

People beware

published

Beware cons ringing you demanding bank details saying your account is in arrears wen you ask please email payment summary they threaten to default with no evidence they call again demanding instead do not not use this financial institution run by flogs

Transparency
1/5
Customer Service
1/5
Shift
Nicolas K.ShiftSend a private message
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Mark
MarkAdelaide
  • 6 reviews
  • 7 likes

Affects credit rating with their poor policy and not being upfront

published

Approached them for finance and disclosed the purpose the the funds, they said no problem. Spent time and had a credit check done which affects my credit rating and then came back and said that they cant lend the funds for the reason I requested on the application. Had they said this from the start it wouldnt have affected my credit score.

Transparency
1/5
Customer Service
1/5
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Next

Miss leading conduct on all accounts

published

They make every effort to miss-lead their clients into higher interest rates, they with hold information and every person you talk to at get capital has a different figure to state or a different explanation for how something works. They will make it that confusing and miss lead you into thinking your getting a better deal than you are, then they will blame you and take no responsibility for what was said in emails, or on the phone while they where conning you. If you work with them be very careful, they will do their absolute best to miss lead you and con you. Good luck.

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Southern NSW Receiver
Southern NSW ReceiverMid North Coast, NSW
  • 3 reviews
  • 2 likes

Warning do not use this finance

published

Get Capital fail to record repayments and claim loan is in arrears for $372 and proceeded to place a caveat over my property!! They are loan sharks and their administration is unprofessional and negligent.

Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

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Details

About Shift

Established in 2014, Shift is a tech company that provides businesses with finance on demand. After registering with Shift, you can access a variety of credit and payment solutions, and you can register online using any device in as little as a few minutes.

Shift offers the following loan types:

  • Loans to manage cashflow.
  • Loans to purchase assets, such as equipment and vehicles.
  • Loans to expand and grow your business.
  • Loans to make payments, such as for materials, stock, and services.

These loans have different term loan limits, interest rates, loan terms, and repayment schedules.

Points of praise:

  • Most reviewers found that Shift’s customer service was great, saying that communication was ongoing and that staff were helpful, patient, and explained things in simple language when needed.
  • They also appreciated how upfront Shift was with their fees, and said that there were no hidden costs that came at a surprise.
  • Overall, they found the application process to be quick, easy and seamless.
CategoryBusiness Loans
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