2 photos
Shift
Listing monitored by Shift

Pros

Communicative customer service
Transparent with costs
Quick and easy application process

Reviews

4.7
101 reviews
  • Transparency
    1.0 (1)
  • Customer Service
    2.0 (1)
  • Loan TypeFixed Rate (1)
  • Application Process
    5.0 (1)
  • Timeliness
    5.0 (1)
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Was good until corona virus

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I have had 2 loans with get capital and didn't have an issue. Come the corona virus, I asked to stop payments and they still haven't. 2 emails and 1 phone call so far. Not good enough. Only offered an 8 week stop, but then didnt stop it. All other banks offering 6 months. I will be going to my bank to put a stop to the payments myself. Watch them ring me when that happens.

Transparency
1/5
Customer Service
2/5
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Details

About Shift

Established in 2014, Shift is a tech company that provides businesses with finance on demand. After registering with Shift, you can access a variety of credit and payment solutions, and you can register online using any device in as little as a few minutes.

Shift offers the following loan types:

  • Loans to manage cashflow.
  • Loans to purchase assets, such as equipment and vehicles.
  • Loans to expand and grow your business.
  • Loans to make payments, such as for materials, stock, and services.

These loans have different term loan limits, interest rates, loan terms, and repayment schedules.

Points of praise:

  • Most reviewers found that Shift’s customer service was great, saying that communication was ongoing and that staff were helpful, patient, and explained things in simple language when needed.
  • They also appreciated how upfront Shift was with their fees, and said that there were no hidden costs that came at a surprise.
  • Overall, they found the application process to be quick, easy and seamless.
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