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Shift
Listing monitored by Shift

Pros

Communicative customer service
Transparent with costs
Quick and easy application process

Reviews

4.8
52 reviews
  • Transparency
    2.5 (2)
  • Customer Service
    3.0 (2)
  • Loan TypeFixed Rate (1) and Line of Credit (1)
  • Application Process
    3.0 (2)
  • Timeliness
    3.0 (2)
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Robyn of Locksley
Robyn of LocksleySouth East Queensland, QLD
  • 3 reviews
  • 1 like

Like an ominous scene from Jaws... They are circling...

published

29.95%

Where are all these cheap payday lenders coming from? Every second Facebook is from one of these Jackals.

First person I dealt with was the "flash harry" Mr Nice Guy. This was then followed up by a serious run of errors that was almost comical. It may be naive of me but I though there was some sort of banking regulator that monitored these sort of operators.

Then came the smug little Miss who's ego seemed to be a little out of whack with her ability.

If this is the current state of Australia then a simple little pandemic is the last of our worries.

Transparency
1/5
Customer Service
1/5
Application Process
2/5
Timeliness
1/5
Incentivised Review No
Loan TypeFixed Rate
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  • Verified

quick easy and great service. The way it is and the way it ought to be

published

Customer service was excellent.
Fees were on par with expectations.
Super easy to access and user interface.
interest is rate alot higher then expected, but will still serve my purpose - would probably shop around next time.

Transparency
4/5
Customer Service
5/5
Application Process
4/5
Timeliness
5/5
Incentivised Review No
Loan TypeLine of Credit
Loan Start DateNovember 2020
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Details

About Shift

Established in 2014, Shift is a tech company that provides businesses with finance on demand. After registering with Shift, you can access a variety of credit and payment solutions, and you can register online using any device in as little as a few minutes.

Shift offers the following loan types:

  • Loans to manage cashflow.
  • Loans to purchase assets, such as equipment and vehicles.
  • Loans to expand and grow your business.
  • Loans to make payments, such as for materials, stock, and services.

These loans have different term loan limits, interest rates, loan terms, and repayment schedules.

Points of praise:

  • Most reviewers found that Shift’s customer service was great, saying that communication was ongoing and that staff were helpful, patient, and explained things in simple language when needed.
  • They also appreciated how upfront Shift was with their fees, and said that there were no hidden costs that came at a surprise.
  • Overall, they found the application process to be quick, easy and seamless.
CategoryBusiness Loans
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