2 photos
Listing monitored by Shift


Communicative customer service
Transparent with costs
Quick and easy application process


52 reviews
  • Transparency
    2.5 (2)
  • Customer Service
    3.5 (2)
  • Loan TypeFixed Rate (1) and Line of Credit (1)
  • Application Process
    4.5 (2)
  • Timeliness
    5.0 (2)
Clear all
  • Verified

quick easy and great service. The way it is and the way it ought to be


Customer service was excellent.
Fees were on par with expectations.
Super easy to access and user interface.
interest is rate alot higher then expected, but will still serve my purpose - would probably shop around next time.

Customer Service
Application Process
Incentivised Review No
Loan TypeLine of Credit
Loan Start DateNovember 2020
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Shift

Was good until corona virus


I have had 2 loans with get capital and didn't have an issue. Come the corona virus, I asked to stop payments and they still haven't. 2 emails and 1 phone call so far. Not good enough. Only offered an 8 week stop, but then didnt stop it. All other banks offering 6 months. I will be going to my bank to put a stop to the payments myself. Watch them ring me when that happens.

Customer Service
Application Process
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateNovember 2019
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Shift representatives


About Shift

Established in 2014, Shift is a tech company that provides businesses with finance on demand. After registering with Shift, you can access a variety of credit and payment solutions, and you can register online using any device in as little as a few minutes.

Shift offers the following loan types:

  • Loans to manage cashflow.
  • Loans to purchase assets, such as equipment and vehicles.
  • Loans to expand and grow your business.
  • Loans to make payments, such as for materials, stock, and services.

These loans have different term loan limits, interest rates, loan terms, and repayment schedules.

Points of praise:

  • Most reviewers found that Shift’s customer service was great, saying that communication was ongoing and that staff were helpful, patient, and explained things in simple language when needed.
  • They also appreciated how upfront Shift was with their fees, and said that there were no hidden costs that came at a surprise.
  • Overall, they found the application process to be quick, easy and seamless.
CategoryBusiness Loans
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.