9 questions from our users
Give me a refund. So disappointed. Finally received the two t-shirts ordered and could not believe how faded and poor quality they were. Paid $56.08 in total, including shipping. Total waste of time. Feel cheated.
Want contact to return my crappy tshirts & receive refund.
They don't answer there phone which I think is a fax number I'm thinking of calling the dept of fair trading.
I’ve been given a tracking status which says the parcel is in Sydney. Has anyone else had this? I’m dreading seeing what actually arrives given the other reviews. It’s going to be some dodgy poor quality t shirt isn’t it :-(
I didnt use pay pal and fell victim to this too, will contact the bank but has anyone had any luck with a dispute or refund that used a credit card?
Also who are we reporting this to? Scam watch or something?
Update: PayPal refund approved and the costs associated with postage back to China is covered by PayPal. My package arrived with 1 of the tshirts I ordered and not the other. Material so thin I can see through it, transfer is smudged with black over the colours, transfer colours are pale an not as per the product shown on line, and the stitching is coming undone. I updated my dispite with Paypal to let them know the updates and its a full refund and PayPal will pay for the return postage with tracking. Its worth the little bit of effort and report this company to Paypal and lodge your dispute.
How long did it take Paypal? I lodged my complaint on the 10th Dec and they are still reviewing. Expected update date keeps changing?
They are making a lot of money by Falsely claiming to be in Australia. We only ordered for that reason. Our tracking is China and nothing else. Its not good enough .
I have reported them to Paypal, Scam Net (parr of Consumer Protection), written my review, and provided my thoughts to the company directly. If we all do the same maybe they will shut the site down.
Has anyone been successful in getting a refund through PayPal for this? I too have fallen for the scam three days ago, have sent request for refund email to company - not expecting a reply
China tracking tells me no such parcel for delivery....
Ive lodged a claim Kathleen but they send an email to the company first and if I dont get a reply by the 31st December then I can follow up with PayPal
Makes it hard when its xmas presents!!!!
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