Fast service, with no problems
There are some negative reviews of Shopping Express on this page but I received fast service with no problems.
I bought a ASUS laptop. It came in an unopened ASUS box, it was exactly the model I ordered ( I checked using Settings), and was delivered to my home address in 2 working days. (They didn't have free shipping - but like a 'free lunch" there is no such thing as free shipping.)
Cheap prices when on sale
I regularly buy from Shopping Express.
They often have good specials and promotions.
Their prices are often equal to or less than MSY, especially during sales.
Also look out for their free shipping promotions.
I would recommend Shopping Express to anyone
Fantastic product Great service fast shipping, what more can you ask for!
I recently ordered a HP notebook on the recent sales, the unit arrived in 2 days and is set up and running fine so couldn't be happier.
the box was a little beaten up but the unit was inside and well packed with no signs of any damage
will for sure be using shopping express again!
Bought a printer through eBay two week before Xmas.
For some reason (the lazy and lack of intelligence) Australian Post refused to deliver and send a card for pick up. It took me more than 1 month to sought out with Auspost and the item was returned to
Within 24 hours after the item been returned, vendor refunded in full.
Nothing more need to say!
Excellent processing response
I wanted to order a router online so looked at the reviews for the businesses with the cheaper prices and bypassed a few of them. Saw the mixed reviews for Shopping Express but was impressed with the responses from the company to address problems encountered. Ordered the router Wednesday afternoon and it was delivered at 9am Friday in Canberra. And it wasn't even courier or express post.
Great price. Great processing.
Excellent price, supper fast shipping!
I purchased a 28" UHD monitor through eBay from these guys. I was a little nervous as I read some bad reviews on this site, however all the recent feedback seemed positive. The price was $40 cheaper than anyone else and the shipping was free! I got all the automated emails from their system telling me the status so I knew exactly what was happening. I ordered it on a Tuesday night, it was shipped on a Wednesday afternoon and I had it on Thursday! I would recommend these guys, very happy.
Great price, fast shipping and good communications
No issues at all
Have purchased two differnt laptops from this site and all have been brand new condition. Postage has been quick within four days of purchase (I live interstate in a regional area) and I have had great communication with the company. Company upgrade the last laptop at no additional cost even though the laptop was mistakenly advertised as a better product. I would definitely recommend this company to any one.
Great communication and easy to deal with
Fast, efficient and absolutely painless transaction
Placed an order for an Asus LED/LCD monitor on 2nd April. Order was processed on the same morning and arrived at my interstate location on 4th April. Everthing's in perfect working order. Overall had a very good first experience with them and would order from them again when the need arises. (I admit i only saw some of the less than fantastic comments written here after I placed orders, but I'm glad I did not encounter any issues at all.)
Shopping Express Review
I've read all of the comments about shopping express and how bad they are. I said mosewell give it a go I need something anyway, so I bought an Elgato game capture Device and the price, delivery, quality and the shipping amount of days were spot on. First the price was $40 cheaper then any other company which was great, the shipping took 3 days to get to my house, and the quality is brand new, no scratches sealed tight, and device which I love is running perfectly.
Ordered a one hour crazy deal (samsung galaxy tab 3 kids $149 with the $50 cash back down from $299). Received 3 days after payment. Not the first time I've bought from them (ordered through eBay before there website. Well done, service was excellent and I will be doing business again in the near future
Cheap, fast postage, great deals
Item Purchased: HP ENVY 23-c022a All-in-One Desktop PC
Date Placed: Sat 14th September 2013
Received Item: Wed 18th September 2013
What I Liked:
- Item was inexpensive compared to competitors
- Shopping Express account was easy to setup
- Shipping tracking via Fastway Couriers for order (In transit - Picked up - Onboard - Signature obtained)
- Efficient delivery
- Item matched description on shoppingexpress.com.au
- Item came in perfect condition ...
Quick, Easy & Cheaper = Excellent!
I bought a $1400 ASUS laptop that was $150 cheaper than anywhere else. It arrived within 5 working days as advertised. No problems, excellent!
I was a bit apprehensive before purchasing because of the negative reviews here but after reading more closely I could see that each was sorted by someone from ShoppingExpress (so they must take their customer support seriously).
From ordering my Sony Vaio Duo 11 to Delivery...3 days!! Item arrived in perfect condition. The price was $400 cheaper than any where else. Couldn't be happier.
Keep in mind, people with an axe to grind are far more vocal than happy customers, so the star rating isnt as bad as it appears.
Speed of delivery, price
Highly Competitive & Great Customer Service!
I'd recommend this to anyone who knows which laptop they want, and is looking for a great price. After going through major department stores, numerous online websites - I found that Shopping Express gave me the best value for my $$$$. They also threw in a free anti-virus program. On top of that, I was not aware of the programs cashback offer and they included a flyer with instructions. I consider this great customer service. The websites platform is clear and well designed. You can access your invoice and track your item as well as check the st...atus of your order. I actually went into a department store and physically used the laptop before I made the online purchase - so I could get an idea of what I was purchasing. Value for money, wide variety of laptops at different specs, fast delivery, friendly website
Not A Problem
After doing a lot of shopping around searching for a computer with Windows 7, I purchased a laptop from Shopping Express and am very happy with my purchase. I saved a bundle and it was delivered within two days. I will definately shop with them again. I love my new laptop.
Fast delivery. Value for money.
worked for us
we bought a laptop from them. great price. no problem ordering. all delivered as per website said, ie only took a few business days. product worked fine. not sure what happend with the other poor reviews, but for us worked fine. cant complain, seems good to me, and would use again.
delivery on time, all smooth
waiting in some tech info on one of their pcs. but its not forthcoming and comms by email could be better. might be manufactuers fault for not providing tech data, but still the company could let me know. i seemd to have fallen off their radar !
Fantastic! Better then expected
I ordered a Samsung 830 512GB SSD on Monday last week revived the unit in 2 days!
Set it all up works fine fantastic service speedy delivery will not to much more I could ask for after reading some of the bad reviews I'd suspect it is very rare I will 100 percent use these guys again!
Delivery time, and packing
After shopping for a Samsung Series 9 Ultrabook with the specifications I wanted across the internet at various online stores, and after reading all the horror stories at all these stores, Shopping Express looked like one with a slightly better positive/negative review ratio and with an irresistible looking deal I hesitantly took a stab at it (I liked the option to add insurance to the shipping which I did, and it does come with online tracking).
To my surprise, they put the order in same day and two days later it popped up at my front door..., which was actually way too early for me since I was on a weekend trip. So ironically I was a little annoyed it came so fast cause that meant I had to walk to the post office to pick it up after I got back hahahaha. Got what I ordered, no flaws, no hassle, super fast shipping, very pleasantly surprised so figured they deserve a review boost (at least for this purchase hahaha). Honestly though, half of these "terrible" reviews are kinda y'all's own fault :/ I mean cmon, asking for a current discount on a retrospective purchase @@ ? Fast processing of order, fast shipping, cheap shipping insurance option, recieved product as described.
I have seen some negative reviews here but my experience was terrific. Ordered a laptop very early on Wed am and it was delivered Friday am at the lowest price I've found anywhere for that particular model.
Great service, proper professional invoice and item delivered exactly as advertised. I have had very bad experiences before with other on-line IT companies (Penta group) so perhaps those who are unhappy were really unlucky cos I've found this to be one of the best I've used.
Quick delivery, Best price, great service
Terrific service- will use again!
I purchase a HP Touchscreen AIO desktop computer online on 28 January (pubic holiday) and it was delivered as described on 1 February!! I found the website easy to navigate, the checkout experience was smooth and there was a good selection of product in the area I wanted to purchase.
Excellent price & service. I won't hesitate to purchase through Shopping Express again.
Cost effective, prompt delivery, easy to use website with lots of choice.
Questions & Answers
James, We are still waiting for our desktops we paid for last week?!. We promised delivery Yesterday/Monday 06/07/2020 and you have not responded to phone calls or emails.
Shocking customer services.
How did you go on with this SWCT ? I also have nasty experience with this bot called James. At least the email look like coming from a bot, not a person.
Is there any possibility of any connection, association, affiliation, or common antecedents between Shopping Express and a company called Shoppingsquare?
They appear to operate from the same general area of Sydney, close to the same suburb it seems?
They have similar selling formats, sell the same type of goods, advertise goods "in stock" when the goods are "not in stock". Both engage in heavy "spam" type advertising, and certainly appear to treat customers in the same way.
I am not suggesting that they have any real connection, but because of the unfortunate similarities in location and operating methods, I am just asking if any one has any evidence to suggest that a connection is a possibility.
It would be an unfortunate coincidence if we have two separate, unrelated, on line organisations, marketing the same type of goods and who have evolved at the same time and place, and with the same or very similar attitudes to advertising, delivery and customer support.
Don't know about Shopping Square but I have been to Shopping Express premises in Botany Road, Alexandria concerning a non delivery and they are associated with KS Computers at Auburn, Sydney, NSW. I was given the goods by Shopping Express but the invoice said "KS Computers". Recently I ordered some SD cards from KS Computers, and received delivery notification from "Shallothead" and the goods were delivered by Shopping Express. I have bought several items from both companies without any problems.
Interesting that these clowns are associated with KS computers. I ordered a hard drive from KS, thinking that it was in stock. What they actually meant was, it was in stock with their suppliers. Once the suppliers delivered it to them, they would deliver it to me. It toik a lot longer that I had hoped. Both companies are on my naughty list now.
1 - why wont you respond to my emails, calls, posts? (This is not good enough when you sold me a product which does not work)
2 - why would you treat a customer like this?
I sent many emails daily and got respectful responses next day or by 48 hours over the weekends. Why a business should ignore a customer message? Did not happened to me before.
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