Heard nothing until I contacted them, where they told me they had run out of stock. Even tho the site said they had some

Received my order and most parts were in perfect condition except for 1. It wasn't working and would be considered Dead on Arrival. Emailed them, they responded once asking for the serial number on the faulty product and now they have not responded in days, even after multiple emails requesting an update. Their phones aren't being manned either due to COVID, so just pray you don't need to communicate with their customer service team.

I ordered a pc part via the ebay linked provider futu online. I realised within 5 minutes I had ordered the wrong variation and I sent a cancellation request, which was not responded to until after the item had been sent. I was told to decline on delivery. As a result, I declined to accept the item on delivery, which was then returned to the dispatch address. However, now I am told they cannot find the item, and never received it. Australia post records clearly show it has been delivered. If you need to return stuff, good luck.

What started as a good purchase turned bad. I purchased a laptop, and the bonus was a USB security key.

I advised them I had received the laptop, but not the key. I searched the box 3-4 times, my wife verified the key was not present.

They then said a stocktake showed that it was sent.

So who is right ? I certainly don't have the item, which was supposedly in the box.

As it was a bonus, I am not particularly concerned, however, it does make me feel that if this had been a major and very expensive item, where would I stand.

All in all, 2/5

So i ordered 6 computer parts and i paid for auspost shipping i got fastway somehow
my ram i ordered was out of stock do they delayed the dispatch by 1 WEEK! without warning me
they only told me when i contacted them.
However i did get all my parts in working condition and i didn't pay much for the parts as well! cheap parts
cheap service...

Ordered an almost complete system built around a specific Vega 56 card. Emailed them after a few days to check on the order and they said they were waiting on just the case. After a few more days of waiting, I called and found out the Vega wasn't in stock and they don't know when they'll get more stock from the supplier. They did offer another Vega 56 they had in stock (which is inferior and with a blower) so I cancelled the whole order.
Not great at all in updating me, wasted more than a week.

Good prices but it ends there really.
Sensitive products shipped loose in a box banging around - why not 50 cents of bubble wrap?
Emails ignored even when trying to do a bulk order of something (doesn't give me confidence if anything went wrong).

Ordered parts totaling $1250 late Sunday. All items were shown as being in stock and stated that they would ship in 24 hours. My order shipped on Thursday after emailing them the day before asking what was going on.

+1 star for being cheap.

Let's see how long it takes for Fastway to deliver (even though the delivery method selected was "Auspost, courier", very ambiguous)?

Takes a long time to receive an order. They appear to be very slow in processing an order. It would seem around
2 days before it leaves their premises.

Advertises to post 'Next Business Day', but one week later still hasn't posted and zero response to communications. Opening dispute with eBay shortly.

Made purchase of Samsung 960 PRO NVMe M.2 512GB SSD because good price and offered free shipping but they charge shipping anyway. 3 days later they mention in packing slip free shipping voucher which many people would not spot. I can use it next time but not what I signed up for. Never heard further from them on this matter but did get another promo offering free shipping. Can I rely on it.
Shopping Express normally good prices and delivery times but this is annoying.

Bought an HP Roar Bluetooth Speaker which was DOA. Returned same with the promise of either a working replacement or refund. That was weeks ago and still waiting. After sales service/customer support is just awful. Communications practically non-existent... every time I wanted an update on the situation I had to initiate contact myself. Each time the same old promises with nothing actually happening. I've now placed the matter in the hands of Consumer Affairs.

I bought my first item from Shopping Express, a Micro SD card. Over Xmas there was a promo offering free shipping. When I checked out the shipping cost wasn't set to $0. I went through with the transaction, given there was no one in their office until 11/01/16, then emailed them, thinking they could refund that portion. Waited weeks for a response, then was told they won't refund the shipping cost - you can only get a store credit. I did get the product in a reasonable timeframe but won't use them again.

OK so I thought I'd take a chance on a small laptop from Toshiba at a great price from Shopping Express ("SE"). It was delivered after Easter so I cannot say how timely the delivery was as it traversed the country and 2 public holidays.

However; Australia Post Tracking goes from "picked up from sender" to "Delivered" with no other info for 9 days - Whats the point of that.

Anyway laptop arrived well packed and on opening seemed fine. I installed all the software I wanted and started work. I was only then using MSWord (with a white scree...

Purchased $700 worth of parts on Boxing Day. Free postage was advertised but i was charged $9.95 (and discounted $0.13 for some reason??). Postage on or before the 5th of January was advertised but the order is still in "pick" status. I have tried contacting the company by phone (called 20 times in a row this morning with no answer), email AND ticket submission on their resolution centre page but have had no reply what so ever. This company is useless. I will be getting my items eventually (or a full refund) if its the last thing i do. These gu...

I ordered a monitor from them on the 29th of December. The transaction went through on the 30th, and was marked as paid. I sent a three inquiries regarding the order, and received a response to none of them. I understand that their customer service and dispatch times are limited over the Christmas holiday, but seriously, how hard is it to reply to an email? One week later and I still hadn't heard anything from them, so I decided to call them. After talking to someone on the phone I am receiving a full refund. Prices are good, service is poor. I will take my business elsewhere from now on.

Ordered two items from this place as a test order for future consideration as I build computer systems locally. First Item was a computer case, with which I had no problem. Order dispatched on time at reasonable price. Second item in the order was a power supply which was DOA. As soon as I switched it on, it exploded.

I followed their instructions and opened a dispute on July 3, expecting a response within 24 hours. On July 7 I was asked for the serial number of the unit.I received an email on the 8th suggesting a credit would be arranged so...

Posted 10/9/13: Well, I ordered a printer from shppingexpress.com.au on 2/9/13. Six working days later there is no update at their website. I sent an email 9/9/13 to request a progress report. My email generated an automated bounce from the shoppingexpress site but I've not received any other reply 24+ hours later. Now I'm going to have to chase the supplier. They took payment but it seems they didn't have the advertised item ready to sell. The non-responsiveness is a bad look and I'm without a printer. I'll post further updates here on what happens from now on.

I was looking for a cheap older model eee box. The website showed 1 item left in stock so I placed the order on a Sunday. Receive confirmation email. 4 days later I login to check shipment status. Still processing. I contact customer support. Receive reply. Sorry was a stock level error we cannot fill the order. Request refund ( Thu ). Funds credited back by Tue ( to be fair that's prob banks fault ). That's the only pro.
I was refunded within days.

I made an order 4 days ago and they took my money 4 days ago and yet I still sit here waiting for the dispatch. Tried emailing, but that didn't work.
I guess 4 days isn't that long, but in the tech world of same day dispatch, my expectations have now been met.
Hopefully I'll get my stuff soon.
Great prices
Shouldn't be charged until the dispatch date