Used to be good
Have used them many times before no issue.
Had a purchase the other day cancelled straight after ordering with the reason that my card failed their risk check or their CC merchant's Secure 3d check (Stripe).
This is a card I've used many times with them before, at the same delivery address - so it can't be Shopping Express' risk check.
I called my credit card provider. They investigated and told me my card passes the Secure 3d check.
Shopping Express advised me to use PayPal or Bank Deposit instead. Upon going to repurchase a mere 3 hours after I originally purchased, the price had gone up by $100.
Would be 5/5 if they can only get there delivery service better using australia post is a shambles.
Would be 5/5 if they can only get there delivery service better using AusPost is useless 1-2 weeks wait when others are next day or two. Ive purhcased about 7 times from them but wont any longer due to 7-14 days delivery on average. Couriers please even sendle are 10 times beter that the arrangement SE has with AP
Do not recommend
Heard nothing until I contacted them, where they told me they had run out of stock. Even tho the site said they had some
Poor communication, inability to cancel an order without hassle
I ordered a pc part via the ebay linked provider futu online. I realised within 5 minutes I had ordered the wrong variation and I sent a cancellation request, which was not responded to until after the item had been sent. I was told to decline on delivery. As a result, I declined to accept the item on delivery, which was then returned to the dispatch address. However, now I am told they cannot find the item, and never received it. Australia post records clearly show it has been delivered. If you need to return stuff, good luck.
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About 2 months ago I was searching everywhere online for a new Gaming Laptop. Didn't really think I could afford anything decent at the time, but to my happy surprise ShoppingEx had the Asus TUF gaming range @the best price Anywhere online (I procrastinated for weeks researching btw) Anyway I ordered with part Zip-Pay & part debit card to make up the difference, another great service. Got my new laptop with-in 10 days (amazing) & it was Perfect! Not one problem & it was exactly what I wanted & needed. Great system- Ryzen7 16gb gtx1650 model bt...w. I cannot fault them so will be ordering a new monitor from them this weekend and will review the outcome ;p Only 1 thing stops this being 5star...I didn't receive the ASUS laptop carry backpack that is supposed to come in the box, was looking forward to that. But good job. C.Russell Albany W.A
Good range, prices, products, shipping costs
I've purchased all sorts of things from Shopping Express-- going back to 2014. Each item arrived in decent time, intact, with reasonable shipping charges. Many items have free shipping- so hard to beat that one. Unlike some others posting here, I always got notification when the item shipped. Never have had any issues at all.
Questions & Answers
I saw a good laptop with a good price, however, I am not sure whether to order from this website, due to the mixed reviews. Could someone tell me whether I should order from this website or not?
James, We are still waiting for our desktops we paid for last week?!. We promised delivery Yesterday/Monday 06/07/2020 and you have not responded to phone calls or emails.
Shocking customer services.
How did you go on with this SWCT ? I also have nasty experience with this bot called James. At least the email look like coming from a bot, not a person.
Is there any possibility of any connection, association, affiliation, or common antecedents between Shopping Express and a company called Shoppingsquare?
They appear to operate from the same general area of Sydney, close to the same suburb it seems?
They have similar selling formats, sell the same type of goods, advertise goods "in stock" when the goods are "not in stock". Both engage in heavy "spam" type advertising, and certainly appear to treat customers in the same way.
I am not suggesting that they have any real connection, but because of the unfortunate similarities in location and operating methods, I am just asking if any one has any evidence to suggest that a connection is a possibility.
It would be an unfortunate coincidence if we have two separate, unrelated, on line organisations, marketing the same type of goods and who have evolved at the same time and place, and with the same or very similar attitudes to advertising, delivery and customer support.
Don't know about Shopping Square but I have been to Shopping Express premises in Botany Road, Alexandria concerning a non delivery and they are associated with KS Computers at Auburn, Sydney, NSW. I was given the goods by Shopping Express but the invoice said "KS Computers". Recently I ordered some SD cards from KS Computers, and received delivery notification from "Shallothead" and the goods were delivered by Shopping Express. I have bought several items from both companies without any problems.
Interesting that these clowns are associated with KS computers. I ordered a hard drive from KS, thinking that it was in stock. What they actually meant was, it was in stock with their suppliers. Once the suppliers delivered it to them, they would deliver it to me. It toik a lot longer that I had hoped. Both companies are on my naughty list now.
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