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Shopping Express

Shopping Express

2.7 from 247 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    4.2 (5)
  • Return Claim MadeYes (1) · No (3)
  • Shipping
    3.0 (4)
  • Warranty Claim MadeYes · No (6)
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JayJay
JayJaySydney
  • 11 reviews
  • 8 likes

Used to be good

published
Product Quality
3/5
Shipping
4/5
Incentivised Review No
Warranty Claim MadeNo
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Colwyn C.
Colwyn C.
  • 22 reviews
  • 13 likes

Would be 5/5 if they can only get there delivery service better using australia post is a shambles.

published

Would be 5/5 if they can only get there delivery service better using AusPost is useless 1-2 weeks wait when others are next day or two. Ive purhcased about 7 times from them but wont any longer due to 7-14 days delivery on average. Couriers please even sendle are 10 times beter that the arrangement SE has with AP

Product Quality
5/5
Shipping
1/5
Incentivised Review No
Warranty Claim MadeNo
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Anonymous
AnonymousGreater Melbourne (Metropolitan), VIC
  • 5 reviews
  • 4 likes

Do not recommend

published

Heard nothing until I contacted them, where they told me they had run out of stock. Even tho the site said they had some

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchased27'' UltraGear 4K UHD Nano IPS 1ms 144Hz G-Sync Compatible Gaming Monitor
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Alex little
Alex littleSouth East Queensland, QLD
  • 3 reviews
  • 3 likes

Poor communication, inability to cancel an order without hassle

published

I ordered a pc part via the ebay linked provider futu online. I realised within 5 minutes I had ordered the wrong variation and I sent a cancellation request, which was not responded to until after the item had been sent. I was told to decline on delivery. As a result, I declined to accept the item on delivery, which was then returned to the dispatch address. However, now I am told they cannot find the item, and never received it. Australia post records clearly show it has been delivered. If you need to return stuff, good luck.

Product Quality
4/5
Shipping
3/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
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C R.
C R.Great Southern, WA

happy customer

published
Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Tracy LF
Tracy LFPeel, WA
  • 13 reviews
  • 1 like
  • Verified

Good range, prices, products, shipping costs

published

I've purchased all sorts of things from Shopping Express-- going back to 2014. Each item arrived in decent time, intact, with reasonable shipping charges. Many items have free shipping- so hard to beat that one. Unlike some others posting here, I always got notification when the item shipped. Never have had any issues at all.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Questions & Answers

Neehan T.
Neehan T.asked

I saw a good laptop with a good price, however, I am not sure whether to order from this website, due to the mixed reviews. Could someone tell me whether I should order from this website or not?

No answers
Anwar A.
Anwar A.asked

James, We are still waiting for our desktops we paid for last week?!. We promised delivery Yesterday/Monday 06/07/2020 and you have not responded to phone calls or emails.

Shocking customer services.

SWCT

1 answer
hotkiwi
hotkiwi

How did you go on with this SWCT ? I also have nasty experience with this bot called James. At least the email look like coming from a bot, not a person.

traveller12010
traveller12010asked

Is there any possibility of any connection, association, affiliation, or common antecedents between Shopping Express and a company called Shoppingsquare?
They appear to operate from the same general area of Sydney, close to the same suburb it seems?
They have similar selling formats, sell the same type of goods, advertise goods "in stock" when the goods are "not in stock". Both engage in heavy "spam" type advertising, and certainly appear to treat customers in the same way.
I am not suggesting that they have any real connection, but because of the unfortunate similarities in location and operating methods, I am just asking if any one has any evidence to suggest that a connection is a possibility.
It would be an unfortunate coincidence if we have two separate, unrelated, on line organisations, marketing the same type of goods and who have evolved at the same time and place, and with the same or very similar attitudes to advertising, delivery and customer support.
traveller12010

2 answers
Dinodirect1
Dinodirect1

Don't know about Shopping Square but I have been to Shopping Express premises in Botany Road, Alexandria concerning a non delivery and they are associated with KS Computers at Auburn, Sydney, NSW. I was given the goods by Shopping Express but the invoice said "KS Computers". Recently I ordered some SD cards from KS Computers, and received delivery notification from "Shallothead" and the goods were delivered by Shopping Express. I have bought several items from both companies without any problems.

Grumpy
Grumpy

Interesting that these clowns are associated with KS computers. I ordered a hard drive from KS, thinking that it was in stock. What they actually meant was, it was in stock with their suppliers. Once the suppliers delivered it to them, they would deliver it to me. It toik a lot longer that I had hoped. Both companies are on my naughty list now.

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