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Shopping Express

Shopping Express

2.7 from 230 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (22)
  • Return Claim MadeYes (1) · No (20)
  • Shipping
    4.5 (21)
  • Warranty Claim MadeYes (1) · No (20)
Previous
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Great deal, super fast.

published

Shipped promptly and fast on an excellent deal for upgrading my computer. Ordered on sat night. Case was dispatched first on monday, and dispatch notice was released for that, 12 hours later the rest was dispatched. Sure enough, case came by the thursday and the rest followed the next day.

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Darren

DarrenSydney, NSW

  • 2 reviews

Really great service and quick delivery

published

Had 0 issue with company
Shipping was quick and communication was great. Changed a psu and they were cool about it’. Wanted to change a mobo but it was too late
The prices were really incredible
Very happy with the shopping express

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Mr.KSP

Mr.KSPSydney, NSW

  • 5 reviews
  • Verified

Very good experience

published

I bought a Gigabyte RX6800 XT Gaming OC graphic card from them when there was not a lot of supply availbe. the shipped it as advertised, withing 24 hours. the packaging was done very very very well safe (I mean box, bubble wrap, box again type of packaging). all together, good experiance

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Incentivised ReviewNo
Warranty Claim MadeNo
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CTPETE

CTPETEMetropolitan Adelaide, SA

Cheap and quick

published

Ordered a new router (Archer AX11000) from Shopping Express. It was by far the cheapest online and delivery was fast and the item arrived undamaged and there were no issues.

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Anonymous

AnonymousGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 3 likes

Do not recommend

published

Heard nothing until I contacted them, where they told me they had run out of stock. Even tho the site said they had some

Incentivised ReviewNo
Return Claim MadeNo
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Awful Customer Service

published

Received my order and most parts were in perfect condition except for 1. It wasn't working and would be considered Dead on Arrival. Emailed them, they responded once asking for the serial number on the faulty product and now they have not responded in days, even after multiple emails requesting an update. Their phones aren't being manned either due to COVID, so just pray you don't need to communicate with their customer service team.

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Dan

DanThe Mallee, VIC

Bought new parts for PC upgrade. All arrive timely, works beautifully, no dramas.

published
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SteveB

SteveBSouth East Queensland, QLD

  • 2 reviews

Great price and quick delivery

published

I was on the hunt for an entry level graphics card for a new PC build. After checking all over the internet found Shopping Express to have the best price by far. I ordered an ASUS 1650 Super graphics card on Thursday night (17th Sept) and by COB Friday there was a tracking number and email from Australia Post stating it was at the Sydney Collection Centre. I received the card today (Tuesday 22nd) at my home in SEQ. I have had bad experiences with other computer vendors (I waited almost 8 weeks once for a monitor from a so called 'reputable' dealer) but am very happy to have found Shopping Express.....I will use again.

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Alex little

Alex littleSouth East Queensland, QLD

  • 3 reviews
  • 3 likes

Poor communication, inability to cancel an order without hassle

published

I ordered a pc part via the ebay linked provider futu online. I realised within 5 minutes I had ordered the wrong variation and I sent a cancellation request, which was not responded to until after the item had been sent. I was told to decline on delivery. As a result, I declined to accept the item on delivery, which was then returned to the dispatch address. However, now I am told they cannot find the item, and never received it. Australia post records clearly show it has been delivered. If you need to return stuff, good luck.

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  • Verified

Went better than expected

published

I read a few mixed review, but my own experience was good. Got some good deals on a PSU, GPU, and SSD, which arrived on time and in good condition.

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Michael

MichaelSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Easy, quick purchase

published

First time I've used Shopping Express as I normally buy local. Purchased on Sunday, received Wednesday 9am (N.S.W to Brisbane)
Paid for postage + insurance and product still cheaper then local stores

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M Huynh

M HuynhGreater Melbourne (Metropolitan), VIC

ASUS UX463 Purchase

published

I Purchased my ASUS from Shopping Express via eBay. The unit was delivered within 2 days. Great laptop. Easy to use and sturdy casing. I really enjoy using this for work.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Mitchell

MitchellPerth, WA

  • 2 reviews

Fast safe delivery - exceeded my expectations!

published

I was sceptical about Shopping Express because they were cheap and I hadn't heard of them before, but they delivered my laptop safe and sound, and 2 days earlier than the expected date

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Ralph

Ralph

  • 2 reviews
  • 3 likes

ASUS Zenbook from Shopping Express

published

Asus ZenBook 14 UX434FLC 14" 1080p Touch i7-10510U 16GB 1TB SSD MX250 W10P Royal Blue Laptop. Best price offered for the ASUS Zenbook, great communication and fast guaranteed service.
Excellent product.

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Karen

KarenWestern Australia

  • 4 reviews
  • Verified

I would happily shop with them again.

published

Shopping Express had the cheapest price for the Asus Zenbook I wanted. The transaction was simple and delivery was very fast.
I’m very happy with this company and also happy with my Zenbook. Asus had a promotion running at my time of purchase for a $100 e-gift card redemption, which was an added bonus.
Based on my experience, I would recommend Shopping Express.

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  • Verified

Great product and quick response and perfect postage. Highly recommended

published

Asus 14" zen book laptop. Child friendly and light weight. Gen10 CPU. My son has used it for 2 days and is very excited to use it. Friendly service and helpful.

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  • Verified

Satisfied Customer

published

I found Shopping Express provided the best price for the purchase of my Asus Zenbook laptop. The online order process was straight-forward. The purchase was delivered safely and in a reasonable time .

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Great prices and safe shipping

published

Ordered my CPU and GPU from here due to their great prices and had no issues. Shipping was prompt. A bargain option for PC parts, but I haven’t had to deal with them re warranty so have no insight there.

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Jerry D.

Jerry D.Perth, WA

I LOVE IT

published

I ordered a CPU. It was great! Arrived in 2 days and The product was in immaculate condition. Great company, will recommend!

Psssss: My experience was the opposite and I hated it but they paid me a lot anyway to do this.

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Doccortex

DoccortexSydney, NSW

  • 6 reviews
  • 13 likes

The Customer is Always Wrong

published

What started as a good purchase turned bad. I purchased a laptop, and the bonus was a USB security key.

I advised them I had received the laptop, but not the key. I searched the box 3-4 times, my wife verified the key was not present.

They then said a stocktake showed that it was sent.

So who is right ? I certainly don't have the item, which was supposedly in the box.

As it was a bonus, I am not particularly concerned, however, it does make me feel that if this had been a major and very expensive item, where would I stand.

All in all, 2/5

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Questions & Answers

Anwar A.

Anwar A.asked

James, We are still waiting for our desktops we paid for last week?!. We promised delivery Yesterday/Monday 06/07/2020 and you have not responded to phone calls or emails.

Shocking customer services.

SWCT

1 answer
hotkiwi
hotkiwi

How did you go on with this SWCT ? I also have nasty experience with this bot called James. At least the email look like coming from a bot, not a person.

traveller12010

traveller12010asked

Is there any possibility of any connection, association, affiliation, or common antecedents between Shopping Express and a company called Shoppingsquare?
They appear to operate from the same general area of Sydney, close to the same suburb it seems?
They have similar selling formats, sell the same type of goods, advertise goods "in stock" when the goods are "not in stock". Both engage in heavy "spam" type advertising, and certainly appear to treat customers in the same way.
I am not suggesting that they have any real connection, but because of the unfortunate similarities in location and operating methods, I am just asking if any one has any evidence to suggest that a connection is a possibility.
It would be an unfortunate coincidence if we have two separate, unrelated, on line organisations, marketing the same type of goods and who have evolved at the same time and place, and with the same or very similar attitudes to advertising, delivery and customer support.
traveller12010

2 answers
Dinodirect1
Dinodirect1

Don't know about Shopping Square but I have been to Shopping Express premises in Botany Road, Alexandria concerning a non delivery and they are associated with KS Computers at Auburn, Sydney, NSW. I was given the goods by Shopping Express but the invoice said "KS Computers". Recently I ordered some SD cards from KS Computers, and received delivery notification from "Shallothead" and the goods were delivered by Shopping Express. I have bought several items from both companies without any problems.

Grumpy
Grumpy

Interesting that these clowns are associated with KS computers. I ordered a hard drive from KS, thinking that it was in stock. What they actually meant was, it was in stock with their suppliers. Once the suppliers delivered it to them, they would deliver it to me. It toik a lot longer that I had hoped. Both companies are on my naughty list now.

Daniel

Danielasked

2 questions
1 - why wont you respond to my emails, calls, posts? (This is not good enough when you sold me a product which does not work)
2 - why would you treat a customer like this?

1 answer
Honest
Honest

I sent many emails daily and got respectful responses next day or by 48 hours over the weekends. Why a business should ignore a customer message? Did not happened to me before.

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