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Shopping Express

Shopping Express (page 2 of 9)

2.7 from 240 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    3.4 (46)
  • Return Claim MadeYes (14) · No (37)
  • Shipping
    3.3 (43)
  • Warranty Claim MadeYes (9) · No (43)
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Reviewer Photos & Videos

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Dan
DanThe Mallee, VIC
  • 2 reviews

Bought new parts for PC upgrade. All arrive timely, works beautifully, no dramas.

published
Product Quality
5/5
Shipping
5/5
Trinketts
TrinkettsGreater Melbourne (Outer), VIC
  • 4 reviews
  • 6 likes

Refused to replace item. Issued refund then told us to rebuy item at $250 higher price.

published
Product Quality
1/5
Shipping
1/5
SteveB
SteveBSouth East Queensland, QLD
  • 2 reviews

Great price and quick delivery

published

I was on the hunt for an entry level graphics card for a new PC build. After checking all over the internet found Shopping Express to have the best price by far. I ordered an ASUS 1650 Super graphics card on Thursday night (17th Sept) and by COB Friday there was a tracking number and email from Australia Post stating it was at the Sydney Collection Centre. I received the card today (Tuesday 22nd) at my home in SEQ. I have had bad experiences with other computer vendors (I waited almost 8 weeks once for a monitor from a so called 'reputable' dealer) but am very happy to have found Shopping Express.....I will use again.

Product Quality
5/5
Shipping
5/5
Alex little
Alex littleSouth East Queensland, QLD
  • 3 reviews
  • 3 likes

Poor communication, inability to cancel an order without hassle

published

I ordered a pc part via the ebay linked provider futu online. I realised within 5 minutes I had ordered the wrong variation and I sent a cancellation request, which was not responded to until after the item had been sent. I was told to decline on delivery. As a result, I declined to accept the item on delivery, which was then returned to the dispatch address. However, now I am told they cannot find the item, and never received it. Australia post records clearly show it has been delivered. If you need to return stuff, good luck.

Product Quality
4/5
Shipping
3/5
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slipscope8197
slipscope8197South Australia
  • Verified

I just wanted to cancel my order...

published
Shipping
3/5
Incentivised Review No
  • Verified

Went better than expected

published

I read a few mixed review, but my own experience was good. Got some good deals on a PSU, GPU, and SSD, which arrived on time and in good condition.

Product Quality
5/5
Shipping
5/5
Jamie
JamieGold Coast
  • 3 reviews

incomplete product provided and will only offer a return if I pay for postage

published
Product Quality
3/5
Shipping
2/5

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Where to buy and how to choose a monitor and other home office needs

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Johan Gules
Johan GulesSydney, NSW
  • 2 reviews
  • 2 likes

Very rude customer service including after sales and warranty

published

Praying for not having any kind of issue after purchasing from them or your nightmare would start. I don't really want to repeat how friendy or rude their staff is, Just remeber there would be a reason that they have such a low price

Product Quality
1/5
Shipping
5/5
Vvv
VvvSydney, NSW
  • 2 reviews
  • Verified

Delivered Broken ASUS Vivobook Laptop X509JA-EJ159R

published

Purchased the brand new Asus Vivobook X509A-E159R. Opened the unit and was unable to use as screen was showing random picture. Contacted the team and nightmare getting them response from them. Someone got back to me [name removed] from support and I provided all the details requested but having so much difficulty getting them either give me refund or replace the unit. I am lost what are my options to get them to do the fair thing. One unhappy & sad shoppingexpress buyer

  • Thumbnail
Product Quality
1/5
Shipping
1/5
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Michael
MichaelSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

Easy, quick purchase

published

First time I've used Shopping Express as I normally buy local. Purchased on Sunday, received Wednesday 9am (N.S.W to Brisbane)
Paid for postage + insurance and product still cheaper then local stores

Product Quality
5/5
Shipping
5/5
M Huynh
M HuynhGreater Melbourne (Metropolitan), VIC

ASUS UX463 Purchase

published

I Purchased my ASUS from Shopping Express via eBay. The unit was delivered within 2 days. Great laptop. Easy to use and sturdy casing. I really enjoy using this for work.

Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Very poor after sales service

published

Shipped an item that was dead on arrival and now two weeks later have not shipped a replacement. Have had multiple emails asking them to send the ROA and took a long time to even get that.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Electronics & Computing Shops

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Mitchell
MitchellPerth, WA
  • 3 reviews

Fast safe delivery - exceeded my expectations!

published

I was sceptical about Shopping Express because they were cheap and I hadn't heard of them before, but they delivered my laptop safe and sound, and 2 days earlier than the expected date

Product Quality
5/5
Shipping
5/5
Ralph
Ralph
  • 2 reviews
  • 3 likes

ASUS Zenbook from Shopping Express

published

Asus ZenBook 14 UX434FLC 14" 1080p Touch i7-10510U 16GB 1TB SSD MX250 W10P Royal Blue Laptop. Best price offered for the ASUS Zenbook, great communication and fast guaranteed service.
Excellent product.

Product Quality
5/5
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Dennis
DennisSouth East Queensland, QLD
  • 2 reviews
  • Verified

Cost me $200- to shop through Shopping Express

published

Purchased an ASUS ZenBook laptop which carried a $200 cash back offer. This was a critical component of the decision to purchase.
Told to wait a week or two for the calim information to be provided.
Followed up via e mail with Shopping Express within two weeks - no response.
Followed up again and was told the promotion had finished - and now nobody wants to know.
Trust is a critical part of any decision to purchase online - and my trust in Shopping Express has been destroyed.
A warning to all potential and current customers of Shopping Express.

Incentivised Review No
Return Claim MadeNo
Karen
KarenWestern Australia
  • 4 reviews
  • Verified

I would happily shop with them again.

published

Shopping Express had the cheapest price for the Asus Zenbook I wanted. The transaction was simple and delivery was very fast.
I’m very happy with this company and also happy with my Zenbook. Asus had a promotion running at my time of purchase for a $100 e-gift card redemption, which was an added bonus.
Based on my experience, I would recommend Shopping Express.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Terrible and can't go back

published

Been waiting over 3 weeks since paying for my purchase. Now I check up on the order and it has been cancelled with no email, no contact, no refund. This is not good. Now I've started searching for reviews and see this company is notorious.

I had spent > $1000 on computer parts. Pretty concerned at this point

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
  • Verified

Great product and quick response and perfect postage. Highly recommended

published

Asus 14" zen book laptop. Child friendly and light weight. Gen10 CPU. My son has used it for 2 days and is very excited to use it. Friendly service and helpful.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

  • Verified

Satisfied Customer

published

I found Shopping Express provided the best price for the purchase of my Asus Zenbook laptop. The online order process was straight-forward. The purchase was delivered safely and in a reasonable time .

Product Quality
4/5
Shipping
4/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Great prices and safe shipping

published

Ordered my CPU and GPU from here due to their great prices and had no issues. Shipping was prompt. A bargain option for PC parts, but I haven’t had to deal with them re warranty so have no insight there.

Product Quality
5/5
Shipping
5/5
Brian G
Brian GIllawarra, NSW
  • 2 reviews
  • 10 likes

Keep Away

published

I purchased two 12TB hard drives through Shopping Express as they had advertised a free SSD if you purchased two hard drives between certain dates. I received my hard drives, however, they had post dated the invoice making me ineligible for the free SSD. Numerous emails and even sent them a copy of my bank statement showing the date of purchase but they refuse to supply what they advertised. I will never deal with them again.

Incentivised Review No
Return Claim MadeNo
Jerry D.
Jerry D.Perth, WA

I LOVE IT

published

I ordered a CPU. It was great! Arrived in 2 days and The product was in immaculate condition. Great company, will recommend!

Psssss: My experience was the opposite and I hated it but they paid me a lot anyway to do this.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Doccortex
DoccortexSydney, NSW
  • 6 reviews
  • 13 likes

The Customer is Always Wrong

published

What started as a good purchase turned bad. I purchased a laptop, and the bonus was a USB security key.

I advised them I had received the laptop, but not the key. I searched the box 3-4 times, my wife verified the key was not present.

They then said a stocktake showed that it was sent.

So who is right ? I certainly don't have the item, which was supposedly in the box.

As it was a bonus, I am not particularly concerned, however, it does make me feel that if this had been a major and very expensive item, where would I stand.

All in all, 2/5

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
AlexU
AlexU
  • 2 reviews
  • Verified

5700 XT Graphics card Shipped within hours, received quickly- promo code provided promptly too

published

Bought a 5700 XT from their online site-cheapest price in the country by far
Bought 11am, shipped by 4pm
Received within a few days
Emailed support for the free game code and they responded quickly too (same day)
Highly recommended

Product Quality
5/5
Shipping
5/5

Atrocious Customer Service

published
Incentivised Review No
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