Shopping Express

I was looking to buy an HP laser printer and saw only shopping express have the lower price plus another 10% off for the weekend. However after saw the many negative reviews of shopping review, i actually gamble my money of close to $900 for the printer by order with them. I had so many question in mind, was the printer and IT equipment are Australian stock or grey import, will they deliver on time.

However for my surprised James T replied the stock was brand new and Australian stock and he dispatch the stock on the same day and got it delive...

Took payment and have yet to send after nearly 1 month. The never answer the phone due to "Covid". They do not answer emails. I have contacted NSW Department of Fair Trading. I hope I can get my money back.

I ordered a keyboard which was listed on Amazon and most other places at $230. On Shopping Express the cost was $190 including shipping. Was shipped the next day, and received quickly. I didn't have need on after sales service, so I can't comment on that either way, but for what I needed it was great.

Ordered on Monday 29-11-21 was told would be dispatched Thursday at the latest as an item listed in stock was not available but other items would be sent. These were not dispatched as promised. Emailed on Thursday, Friday, Saturday, and Monday. No response to any emails.

My DIY PC order was placed on Friday (black Friday sales day) and I received my order on Sunday morning. Perfectly packed with everything accounted for. I didn’t think I’d receive it until Monday or maybe even Tuesday.

Brought a printer on 21/9/2021 which was delivered 22/9/2021 and the printer would not work. Contacted the support email address with no clear answer to my problem and many emails later still no answer to my question on the printer.. I would never buy from this company again as they very unreliable
and don't respond to any emails and unable to telephone them only voice mail still
DO NOT BUY FROM THIS COMPANY..

Disappointed to say the least. Purchased a laptop on 22nd August, paid for shipping and insurance. To date no delivery. SE no longer answering calls. Sent 7 emails to [Name Removed], no reply and no refund. May have to go to Department of Fair Trading. Clearly a bad taste

I made 2 different orders of graphic cards and fully paid. They canceled both of them without notifying me. I contacted them and Shopping Express said that they canceled my orders because they cannot get the supply from the distributor. This does not make sense, because they still sell that particular graphic card at higher price up to a few days after my order was canceled.
It's a very bad experience with Shopping Express.

I admittedly had some apprehension when I saw so many mixed reviews on here about Shopping Express, but decided to pull the trigger on a well priced GPU when a colleage had previously purchased from them before and had a good experience.

I can only say that I too had a great experience. James T responded to my query about stock levels within a day and then shipping came surprisingly quick (Sydney to Perth in a week and during current covid restrictions). My GPU was well packed also. Seriously happy.

I too hope everyone gets this same experience and level of customer service.

I have asked S.E. to contact me directly as Ive spent well over $15,000 on their website. Multiple CPU's, GTX 2080Super, 3070 Master, AORUS Motherboards, 1TB 2TB SSDs both M.2 and SATA - you name it I have purchased. I have asked that they call me MULTIPLE TIMES and I highlight this in LARGE TRED CAPITAL Letters.
[Name Removed] does NOT return my calls. NOT ONCE.
Covid has been around since March 2020, that's 1.5 years and other companies are open and have staff like MSY for one, CX another. Why can't they call ? I find it very frustrating when I have technical questions to ask and want an answer immediately.

Great service from start to end with great prices. Recently purchased some Corsair Ram, realised after completing the order my delivery address was my old address. Quick email to the service desk, was answered and address updated both with the order and my account within 24hrs. Item was in my hands 3 business days later. Thanks Team

For my new company I need to invest 60'000$ in hardware and started simply with a Synology 920+ and 4 WD Red Plus 12 TB drives. All in all 2500 $, but a great product. I usually buy these at another supplier, but now wanted to give Shopping Express a try. Tagged for 32'000 other products on their website. Should have read the reviews here first.
A few hours after I ordered the above server and drives, I got an email that from now on there was an action of 10% rebate on exactly my configuration. This would have been an advantage of 250 $ had I w...

Over a week before shipped, brand new (?) Hard drive failed within 3 months. Only went with them because it was cheaper

Ordered a new router (Archer AX11000) from Shopping Express. It was by far the cheapest online and delivery was fast and the item arrived undamaged and there were no issues.

Heard nothing until I contacted them, where they told me they had run out of stock. Even tho the site said they had some