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Shopping Express (page 2 of 3)
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Bad shipping
Bought 2k worth of items with insurance still didn't get express shipping wth are these people playing at?
Don't bother, i am tempted to get my items and send them back repurchase through amazon.
- 3 reviews
- 1 like
- Verified
Fraudulent activity
I usually don't leave bad reviews, but this time it's important to warn other people. Stay away from them!!!
Ordered a product and after paying for it I realised that the image and the description were different.
Contacted them, worst support ever, no answers for days. I tried to mediate the situation with them, they didn't even answer. Every time I had to open a new ticket to get an answer.
Despite of the fact they says "Dispatch in 24 hrs" after a week not even answers.
Cancelled the order, got a refund.
Stay away from them!
- 2 reviews
Worst IT supplier of the year goes to
Normally if I get bad service, I'll just take my business elsewhere, although this time I wanted to express a warning for others.... never order from this company.
A week after ordering, still no shipping advice to get an item from Sydney to Brisbane. Yeah, it's COVID and everyone is working from home, although other suppliers are able to ship overnight just fine, even from Melbourne.
Two weeks after receiving and following up with multiple emails, finally received some of what I ordered with no notification on partial shipping or what is ha...
Read moreppening with the other items. As for customer service, will can't call them, as everyone is working from home, and looks like they can't figure out how to forward a number. Email responses take days. This is one supplier who really needs to re-evaluate using express in their name.Terrible process and customer service! Extremely slow and user unfriendly, unbelievable!
Summary
Made 2 purchases with duplicate items. Trying to reach out to the support to modify or cancel the order immediately. It takes ages for the support to respond, and when they do, they are not helpful at all, even if the items are still in their warehouse and I state clearly I am 100% going to return the wrong items. They still sent all the items to me. I am sitting here and cannot do anything about it! Very frustrating. And due to its slow response and bad process, I had to hold on all my other purchases to wait for a clear response t...
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- 2 reviews
- 1 like
Bought new parts for PC upgrade. All arrive timely, works beautifully, no dramas.
Shop with SE twice now. First time in 2019 just an RTX2070. No dramas there. 2nd time in September 2020, I purchase several PC parts valued 1300ish to upgrade my 10 yo PC to give wife for editing videos.
Did tons of research on parts and where to shop. Even checked out this product review before purchasing.
My honest opinion. There will always be a risk when purchasing the cheapest priced products online. Be it SE or other places. You need to factor in several things. Like the actual item (what are the odds it comes faulty), how long the co...
Read morempany has been around, past experience, manage expectations, and other things. Haven't dealt with customer service before, so can't comment on that. Nonetheless, I got my parts at the lowest price I could find, all working, so I'm happy.- 2 reviews
Great price and quick delivery
I was on the hunt for an entry level graphics card for a new PC build. After checking all over the internet found Shopping Express to have the best price by far. I ordered an ASUS 1650 Super graphics card on Thursday night (17th Sept) and by COB Friday there was a tracking number and email from Australia Post stating it was at the Sydney Collection Centre. I received the card today (Tuesday 22nd) at my home in SEQ. I have had bad experiences with other computer vendors (I waited almost 8 weeks once for a monitor from a so called 'reputable' dealer) but am very happy to have found Shopping Express.....I will use again.
- Verified
I just wanted to cancel my order...
20 minutes after i ordered a cpu from the site i realised i didnt need the part and went to cancel the order (this was on a Saturday). 2 days later they get back to me asking "am i sure" and then i get an email saying it has been posted that afternoon (the following Monday).
So i asked them to redirect the postage so that we dont waste time and i can refund the order, they say i have to contact aus post to redirect, so i did, Australia post said to me the person who sent the item can only re direct. I let them know they were wrong and that they...
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- Verified
Went better than expected
I read a few mixed review, but my own experience was good. Got some good deals on a PSU, GPU, and SSD, which arrived on time and in good condition.
- 3 reviews
incomplete product provided and will only offer a return if I pay for postage
Their product offered a free game with purchase of their product, after emailing them they were unable to provide the promised redeemed product as they say it is a redemption with a third party. After liasing with both companies they managed to provide me a redemption of the completely wrong (unwanted) product. Annoyed with the month of correspondence email I have requested a refund instead, but they claim my refund is based only of a change of mind so I am not entitled to the full amount refunded and I would have to pay for my own postage.
I ...
Read moredon't doubt there have been some issues with the third party site not living up to their promises however the only reason I bought their Galax Geforce 2060 was for the promotion Shopping Express advertised for a free game download. If you advertise it as part of a deal and do not honor the product I feel cheated, I understand some companies make mistakes but to be completely unempathetic and reject the claims for a full refund or also ask for postage after having made very expensive purchases seems completely unethical.Find out how Shopping Express compares to other Electronics & Computing Shops
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- 2 reviews
- Verified
Delivered Broken ASUS Vivobook Laptop X509JA-EJ159R
Purchased the brand new Asus Vivobook X509A-E159R. Opened the unit and was unable to use as screen was showing random picture. Contacted the team and nightmare getting them response from them. Someone got back to me [name removed] from support and I provided all the details requested but having so much difficulty getting them either give me refund or replace the unit. I am lost what are my options to get them to do the fair thing. One unhappy & sad shoppingexpress buyer
- 2 reviews
- 2 likes
Easy, quick purchase
First time I've used Shopping Express as I normally buy local. Purchased on Sunday, received Wednesday 9am (N.S.W to Brisbane)
Paid for postage + insurance and product still cheaper then local stores
ASUS UX463 Purchase
I Purchased my ASUS from Shopping Express via eBay. The unit was delivered within 2 days. Great laptop. Easy to use and sturdy casing. I really enjoy using this for work.
The reviewer stated that an incentive was offered for this review
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- 5 reviews
Fast safe delivery - exceeded my expectations!
I was sceptical about Shopping Express because they were cheap and I hadn't heard of them before, but they delivered my laptop safe and sound, and 2 days earlier than the expected date
- 2 reviews
- 3 likes
ASUS Zenbook from Shopping Express
Asus ZenBook 14 UX434FLC 14" 1080p Touch i7-10510U 16GB 1TB SSD MX250 W10P Royal Blue Laptop. Best price offered for the ASUS Zenbook, great communication and fast guaranteed service.
Excellent product.
The reviewer stated that an incentive was offered for this review
- 2 reviews
- Verified
Cost me $200- to shop through Shopping Express
Purchased an ASUS ZenBook laptop which carried a $200 cash back offer. This was a critical component of the decision to purchase.
Told to wait a week or two for the calim information to be provided.
Followed up via e mail with Shopping Express within two weeks - no response.
Followed up again and was told the promotion had finished - and now nobody wants to know.
Trust is a critical part of any decision to purchase online - and my trust in Shopping Express has been destroyed.
A warning to all potential and current customers of Shopping Express.
- 4 reviews
- Verified
I would happily shop with them again.
Shopping Express had the cheapest price for the Asus Zenbook I wanted. The transaction was simple and delivery was very fast.
I’m very happy with this company and also happy with my Zenbook. Asus had a promotion running at my time of purchase for a $100 e-gift card redemption, which was an added bonus.
Based on my experience, I would recommend Shopping Express.
The reviewer stated that an incentive was offered for this review
Terrible and can't go back
Been waiting over 3 weeks since paying for my purchase. Now I check up on the order and it has been cancelled with no email, no contact, no refund. This is not good. Now I've started searching for reviews and see this company is notorious.
I had spent > $1000 on computer parts. Pretty concerned at this point
- Verified
Great product and quick response and perfect postage. Highly recommended
Asus 14" zen book laptop. Child friendly and light weight. Gen10 CPU. My son has used it for 2 days and is very excited to use it. Friendly service and helpful.
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- Verified
Satisfied Customer
I found Shopping Express provided the best price for the purchase of my Asus Zenbook laptop. The online order process was straight-forward. The purchase was delivered safely and in a reasonable time .
The reviewer stated that an incentive was offered for this review
Great prices and safe shipping
Ordered my CPU and GPU from here due to their great prices and had no issues. Shipping was prompt. A bargain option for PC parts, but I haven’t had to deal with them re warranty so have no insight there.
happy customer
About 2 months ago I was searching everywhere online for a new Gaming Laptop. Didn't really think I could afford anything decent at the time, but to my happy surprise ShoppingEx had the Asus TUF gaming range @the best price Anywhere online (I procrastinated for weeks researching btw) Anyway I ordered with part Zip-Pay & part debit card to make up the difference, another great service. Got my new laptop with-in 10 days (amazing) & it was Perfect! Not one problem & it was exactly what I wanted & needed. Great system- Ryzen7 16gb gtx1650 model bt...
Read morew. I cannot fault them so will be ordering a new monitor from them this weekend and will review the outcome ;p Only 1 thing stops this being 5star...I didn't receive the ASUS laptop carry backpack that is supposed to come in the box, was looking forward to that. But good job. C.Russell Albany W.A- 2 reviews
- 10 likes
Keep Away
I purchased two 12TB hard drives through Shopping Express as they had advertised a free SSD if you purchased two hard drives between certain dates. I received my hard drives, however, they had post dated the invoice making me ineligible for the free SSD. Numerous emails and even sent them a copy of my bank statement showing the date of purchase but they refuse to supply what they advertised. I will never deal with them again.
I LOVE IT
I ordered a CPU. It was great! Arrived in 2 days and The product was in immaculate condition. Great company, will recommend!
Psssss: My experience was the opposite and I hated it but they paid me a lot anyway to do this.
The reviewer stated that an incentive was offered for this review
- 2 reviews
- Verified
5700 XT Graphics card Shipped within hours, received quickly- promo code provided promptly too
Bought a 5700 XT from their online site-cheapest price in the country by far
Bought 11am, shipped by 4pm
Received within a few days
Emailed support for the free game code and they responded quickly too (same day)
Highly recommended
sent the money via credit card now denighs it
watch out you do not get stung this guy trades under many titles. purchased APC UPS from him have the bank receipt he says no no money so no goods.
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