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Shopping Express

Shopping Express (page 2 of 5)

2.7 from 247 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    4.7 (29)
  • Return Claim MadeYes (2) · No (24)
  • Shipping
    4.4 (29)
  • Warranty Claim MadeYes (1) · No (27)
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Great prices and safe shipping

published

Ordered my CPU and GPU from here due to their great prices and had no issues. Shipping was prompt. A bargain option for PC parts, but I haven’t had to deal with them re warranty so have no insight there.

Product Quality
5/5
Shipping
5/5
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Jerry D.
Jerry D.Perth, WA

I LOVE IT

published

I ordered a CPU. It was great! Arrived in 2 days and The product was in immaculate condition. Great company, will recommend!

Psssss: My experience was the opposite and I hated it but they paid me a lot anyway to do this.

Product Quality
5/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

Doccortex
DoccortexSydney, NSW
  • 6 reviews
  • 13 likes

The Customer is Always Wrong

published

What started as a good purchase turned bad. I purchased a laptop, and the bonus was a USB security key.

I advised them I had received the laptop, but not the key. I searched the box 3-4 times, my wife verified the key was not present.

They then said a stocktake showed that it was sent.

So who is right ? I certainly don't have the item, which was supposedly in the box.

As it was a bonus, I am not particularly concerned, however, it does make me feel that if this had been a major and very expensive item, where would I stand.

All in all, 2/5

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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AlexU
AlexU
  • 2 reviews
  • Verified

5700 XT Graphics card Shipped within hours, received quickly- promo code provided promptly too

published

Bought a 5700 XT from their online site-cheapest price in the country by far
Bought 11am, shipped by 4pm
Received within a few days
Emailed support for the free game code and they responded quickly too (same day)
Highly recommended

Product Quality
5/5
Shipping
5/5
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MicP
MicPAdelaide

Incredible!

published

Parts shipped the day after, parts arrived earlier than expected. I had to ask customer support for some AMD codes. The store has competitive prices, would buy from here again.

Product Quality
5/5
Shipping
5/5
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Decent turnaround and overall positive experience

published

Bought a thermaltake fully modular 650w 80+ gold rgb psu and gskill flarex ram on the sunday during black friday sales, arrived today (exactly two weeks later). Parts came as they wouldve if I bought from more reputable retailers, no damage to the packaging and most of the delay was because of auspost. Very good deals, my pc wouldve cost about $70-100 more if I hadnt bought from shopping express.

Incentivised Review No
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Wally I.
Wally I.Central Highlands and Goldfields, VIC

Good Value And Great To Deal With.

published

I have been purchasing items from Shopping Express for over a year and have always found them to be the best value for the items I purchased. Once I had a problem with a motherboard and they were very helpful.
Sometimes they might be a little slow on delivery but to me that is a minor concern.
I highly recommend Shopping Express to purchase computer hardware.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
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Jessie C
Jessie CSydney, NSW
  • 4 reviews
  • 2 likes
  • Verified

Great price and fast turn around.

published

I bought an LG 34 Inch Ultragear from them recently and shipped within the 24 hour of my order so got it day after.

Very happy with the price and the quick turnaround.

Product Quality
5/5
Incentivised Review No
Warranty Claim MadeNo
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trompfy
trompfyGreater Melbourne (Outer), VIC
  • 239 reviews
  • 67 likes
  • Verified

They sell the best SSD's

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On Tuesday 6th August 2019 somebody purchased a Crucial MX500 2TB SSD for $338.30 without me knowing also it was sent to the wrong address so I disputed it with PayPal and they refunded me my money back.

On Friday 9th August 2019 Marcus signed for it and then he ripped the box open and he replaced it with a Crucial MX500 1TB SSD before he returned it to sender.

On Monday 16th September his sister returned the Crucial MX500 2TB SSD back to Shopping Express but I have no idea with happened in between him receiving the SSD until his sister returned it.

Product Quality
1/5
Shipping
1/5
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William Chhour
William Chhour
  • 5 reviews
  • 4 likes

Terrible customer support!

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So i ordered 6 computer parts and i paid for auspost shipping i got fastway somehow
my ram i ordered was out of stock do they delayed the dispatch by 1 WEEK! without warning me
they only told me when i contacted them.
However i did get all my parts in working condition and i didn't pay much for the parts as well! cheap parts
cheap service...

Product Quality
5/5
Incentivised Review No
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Simple-Fast-Well Organized

published

Completely satisfied with shopping express. After reading reviews here I was a bit worried if I have chosen the right seller, BUT I did. Ordered laptop (1400$) on 1.1.19 and already writing this review on new computer. And I live in far north Queensland. I am also satisfied with services of Fastways! Delivery was 1 day delayed but just judging by current weather situation, was expecting it much later.
Communication with support team from SE was as well fast and professional.

I believe that some people had trouble with this company but be honest with yourself guys, are you always 100%? We are all just people.

Have a good day.

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Torbvvv
TorbvvvBunbury
  • 2 reviews

Unorganized and unprofessional

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After spending $500 on their website and various amounts of other websites, this one in particular didn’t send any email notification about my order and what state it was in. I then emailed them about the issue asking for details about my order and they didn’t respond so I decided to call them only to find out that one of the sellers was on vacation, which I am fine with but at least they should email me about the current state. Prices are good but lack in notifying

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BroScience
BroScience
  • 26 reviews
  • 15 likes

Very good customer service

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Bought some DDR4 memory new, unfortunately one of the memory sticks had a fault. Called the Shopping Express phone line and was pleasantly surprised to talk to real Australian people with good English and phone mannerism. They timely provided an RMA and item was returned and refund provided. Would use again!

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Troy H
Troy H
  • 3 reviews
  • 1 like

Very happy user of Shopping Express

published

I was shocked to see the low rating of this website. I have bought many computer parts from shopping express and not had a single issue once. Delivery is fast and it is always the first place I come to look due to their low price and great sales. A very happy customer here.

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Je Again
Je AgainSydney

False stock

published

Ordered an almost complete system built around a specific Vega 56 card. Emailed them after a few days to check on the order and they said they were waiting on just the case. After a few more days of waiting, I called and found out the Vega wasn't in stock and they don't know when they'll get more stock from the supplier. They did offer another Vega 56 they had in stock (which is inferior and with a blower) so I cancelled the whole order.
Not great at all in updating me, wasted more than a week.

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Dan B
Dan B
  • 2 reviews

Great Service, Great Quality fast shipping!

published

These guys were great to work with, I've order up to $1000 worth of stuff with them and the service was superb, the quality of the products are as of expected and it arrived safely and moderately fast!!! A+

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Ethan. P
Ethan. PHunter Region, NSW
  • 3 reviews

Excellent product and service

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Banjo Pete
Banjo Petecanberra
  • 2 reviews
  • 2 likes

Good Price and Product BUT!!

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The product and price were great; however, after the abysmal service from their FASTWAY courier - 8 days delay from consignment in Sydney to attempted delivery in Canberra - I would buy elsewhere in future.

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Glenn
GlennGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Good prices but everything else lacking

published

Good prices but it ends there really.
Sensitive products shipped loose in a box banging around - why not 50 cents of bubble wrap?
Emails ignored even when trying to do a bulk order of something (doesn't give me confidence if anything went wrong).

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Just Read My Review

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Ryzen5
Ryzen5Brisbane
  • Verified

Slow to ship.

published

Ordered parts totaling $1250 late Sunday. All items were shown as being in stock and stated that they would ship in 24 hours. My order shipped on Thursday after emailing them the day before asking what was going on.

+1 star for being cheap.

Let's see how long it takes for Fastway to deliver (even though the delivery method selected was "Auspost, courier", very ambiguous)?

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Very slow service

published

Takes a long time to receive an order. They appear to be very slow in processing an order. It would seem around
2 days before it leaves their premises.

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EZ

published

I'm living in Sydney and it wasn't got any issue for the delivery. It only take 4 day for me

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No response, hasn't posted item

published

Advertises to post 'Next Business Day', but one week later still hasn't posted and zero response to communications. Opening dispute with eBay shortly.

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Andrew
AndrewSydney
  • 2 reviews

Multiple happy purchases

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Felt I should chime in because I don't get the bad rap some people are giving these guys. I've bought multiple hardware products (NAS enclosure, hard drives, motherboard, CPU, a water cooling system, a power supply... I mean, I buy pretty much any computer stuff from them) & not only are they consistently cheaper than any other computer websites in Australia I've found, the items always arrive super quickly.

The closest thing to a complaint I can give is that the last motherboard I wanted seemed to be out of stock for ages, but I don't feel I can blame them - I heard AM4 motherboards were pretty scan all around the globe for awhile.

Highly recommended.

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