Showpo

Showpo

 Verified
Showpo
4.4

4,281 reviews

PositivevsNegative
84% · 3,612565 · 13%

Reviews

4,281 reviews
Mia Lowther
Mia LowtherSydney, NSW
  Fair Incentive

Stunning dress on

I was a bit nervous about this dress but it looks amazing on. Show details
  • Thumbnail
  • Thumbnail
MARTA DEZORDO
MARTA DEZORDOSydney Surrounds, NSW2 posts
 

Everyone commented about my dress

The dress is perfect fit and loved the style. Everyone said how lovely it looked. Show details
Celeste
CelesteGreater Melbourne (Metropolitan), VIC
 

Exceptional customer service

Thank you Chelsea!

Your exceptional customer service and prompt action in replacing my dress truly impressed me.
Your dedication to ensuring customer satisfaction shines through, and it's a testament to your professionalism and commitment.
Thank you for going above and beyond to resolve the issue.
I greatly appreciate your efforts and am truly grateful for your assistance. Keep up the fantastic work! Show details

Brianna
Brianna
 

Joey was so helpful

Joey was very friendly and helpful! He made sure I had all the information I needed and was very patient in answering my questions. Show details
Stylish1
Stylish1Hunter Region, NSW16 posts
  Verified

Postage charge to return items

I normally order clothes online from ICONIC because of their excellent return policy which is FREE POSTAGE regardless of the reason. Showpo charge a return fee $11:35. Show details
Product Quality
Shipping
  • Thumbnail
Showpo
Showpo   DM   
More
Jasmine W.
Jasmine W.
 

Can always trust Showpo

As a nervous online shopper, I always have so much security with Showpo with their incredibly easy return policy. The reviews on the website are helpful when choosing and the shipping is fast. Always happy to shop at Showpo! Show details
Stella C.
Stella C.
 

Worst customer service

Returned an item according to instruction and through the App I can see that they received it almost two weeks ago but no refund or store credit!

Emailed them and no response.

I won’t use them again and recommend you don’t as well. Show details

Showpo
Showpo   DM   
More
L.A.B.
L.A.B.Sydney, NSW
 

Great quality and fantastic customer service

Great quality clothing. Have had fantastic experience with the customer service team. Cannot fault the way they handled my situation. Will continue to purchase from here. Show details
Julia KLEIN
Julia KLEIN
 

Réactivité du service client

Excellente note pour la réactivité et professionnalisme du service client.
ELL
ELLGreater Melbourne (Inner), VIC2 posts
  Verified

Shocking

What a shock, for the price of the items you’d expect much better quality, everything is so thin my shorts are see through, the pants are nothing like what i ordered and you have to pay $12 to return the items you were catfished into buying. Very disappointing especially when companies as big as they are dont need our $12. Show details
Product Quality
Shipping
Showpo
Showpo   DM   
More
Isabel M
Isabel M
 

Awesome COMPANY!!

AWESOME COMPANY! I just received my beautiful CHARLITA dress Ivory and I will wear it at my wedding! Excelent and Smooth journey with my order!! I am going to continue ordering from this company and I highly recommend SHOWPO to everyone! Very happy customer!! Show details
Samantha Matthews
Samantha Matthews
 

Client service experience

I was working with Chelsea to get a return completed. She was very prompt with returning my emails and was very friendly. Was a seamless experience!
Jess Y.
Jess Y.Sydney, NSW2 posts
 

I will never buy from Showpo again! - sizes/fits are wrong/quality is terrible - theyre keeping my $110!!!

Bought from Showpo coz of the glossy photos on their website -
but dont fall for it - the quality that arrived was super bad...
the fit is too small for Australian womens standard sizing...

I tried to return it as their website literally says FREE RETURNS!
I asked for refund to original payment method due to bad customer service & theyre now keeping my money in store credit!

Totally against ACCC & Fair trading regulations (false advertising).

I 100% do NOT recommend buying from them as they make it SUPER hard to get your money back if you dont like what you buy... *definitely not worth the hassle* Show details

  • Thumbnail
  • Thumbnail
Showpo
Showpo   DM   
More
Kiah Anne
Kiah AnneSydney Surrounds, NSW3 posts
 

Fast shipping and amazing customer service

I ordered an item that can extremely fast and I didn’t end up liking it, I processed a return with store credit that seemed to be taking awhile to be refunded, so I emailed the company. Within 20 minutes I had a response and my credit refunded, I couldn’t believe how fast, easy and helpful their customer service team was. Show details
Bella
Bella
 

Great service!

I have put the wrong shipping address and realised seconds later. Showpo team was so quick to respond and reassure me. Really great customer service with a great attitude. Thank you! Show details
Apple
AppleNSW, 20992 posts
 
Product Quality
Shipping
Footwear Shops & Brands

Find out how Showpo compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
Casey
CaseyIllawarra, NSW2 posts
 

Everything is gorgeous

Sooo happy with my order. The Kayla pants do run a little small, so I did a return for the next size up but the return process was super easy and the new order came within 2 days. Everything I ordered I am so happy with. The quality is great and the pieces are so comfy and just gorgeous.
The website is easy to navigate around and there is so much to choose from.
Highly recommend shopping with Showpo Show details
Kimberley
Kimberley
 

Will purchase again

Firstly, love that you support all women and use different body types etc. Shipping was a bit slow but I didn't want to return a thing and have my eye on other pieces ✨️ Show details
Product Quality
Shipping
Mara
MaraMetropolitan Adelaide, SA6 posts
 

Go Amazing SHOWPO !!!

SHOWPO chat on email was really good
Chelsea was able to help me with my questions
Thank you Show details
Product Quality
Shipping
Reckel R.
Reckel R.
  Verified

Dress

I love the 2 dresses that I have bought so far and I have gotten wonderful compliments. Show details
  • Thumbnail
Alicia O.
Alicia O.
 

Excellent customer service

Customer service team were very helpful when I accidentally ordered 2 of the same dress and refunded me within hours.
Natalie
NataliePerth, WA
 

bad quality

I am still trying to get details of how to return these terrible dresses. They just ignore my requests and answer with wanting photos. Why do I need to send photos? I just want a refund. Show details
Showpo
Showpo   DM   
More
Happy customer
Happy customerDarling Downs, QLD
 

Cancellation of a double order

I had made a mistake and ordered 2 of the same dress, when I'd realised I contacted Showpo by email and Chelsea and her team were able to quickly rectify my mistake. Quality and service of Showpo are excellent. Show details
Susi
Susi
 

Always perfect!

Showpo you never fail me, I’m so impressed everytime I get something from you ! Great quality and quick to reply if I have a question or issue with anything ! Very happy customer, thank you for your awesome work ! ♥️ Show details
Britt H.
Britt H.
 

Quality and fit are GREAT!

I’m really impressed, this is the first time I’ve ordered from Showpo and the quality is great. My parcel arrived so quickly too, placed order on Wednesday evening and my parcel was delivered by 9am on the Friday. Was not expecting such a quick turnaround!
Naomi
NaomiSydney, NSW
 
Product Quality
Shipping
Showpo
Showpo   DM   
More
Footwear Shops & Brands

Find out how Showpo compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
Ella
EllaSydney, NSW
 

Very Bad Quality

Very disappointed with Showpo.
I have bought and returned the product 4 times due to its poor quality. The fabric is thin, product looks cheap, making it not worth its price. Bad experience with the customer service regarding the refund process. Will never shopping here again.

With same amount of money, you can purchase a much higher quality item. Show details

Product Quality
Shipping
Showpo
Showpo   DM   
More
Breeanna
Breeanna
 

Perfect stunning

This dress is absolutely stunning I ordered the wrong size and showpo manger to sort everything out the same day! Show details
Olivia
Olivia
 

Easy refund process!

Dress I’d bought had a tear in the seam, Showpo asked for a picture as proof and organised a refund right away :)
Very satisfied with the customer service I received. Show details
Georgia
GeorgiaMetropolitan Adelaide, SA
 

Great Service!

I ordered from showpo but accidentally wrote the wrong address, the staff were so amazing and helped me sort it out quickly so I was able to get my order by the weekend! Great customer service, really impressed ☺️
Maggi
Maggi
 

Great

They were very helpful and efficient and so pleased to have ordered through Showpo! Fantastic products and even better customer service! Show details
Ana
Ana
  Fair Incentive

Amazing costumer service

I bought the dress in the wrong size, but was my mistake!
I get in touch to change the size and the service was super fast and excellent! the dress is beautiful, excellent quality.

❤️ Highly recommend! Show details

Tracy
TracyGreater Melbourne (Metropolitan), VIC4 posts
  Verified

They must have re-vamped and the quality 11/10!

I recently visited Showpo to suss out some items and ordered a WHOLE lot, the quality of the items have really improved and everything looks so elevated and beautiful. I am an average sized gal and finding all things including denim items true to size. I am also finding their items much better than similar Aussie boutique websites. Show details
  • Thumbnail
AjP
AjPSouth East Queensland, QLD
 

50/50

Sometimes the clothing is great but slightly higher priced. The main issue is their customer services. I emailed back and forth for several weeks about faulty item I got and even sent pictures as proof. Their customer service just stopped replying. The item was considered in sale at the time but said nothing about any faults. So just don't buy anything from the sales section because customer service will not help you.
corinne_lee_
corinne_lee_2 posts
 

Great Customer Service

I purchased an item and sent it to the wrong address accidentally. Claudette was able to help me to redirect the package without any fuss and super quickly! Such a good experience which other online shops do not offer.
Annie
AnnieSydney, NSW2 posts
 

Show po has the best customer service

I cant fault this company at all. Can always count on show po. Show details
Footwear Shops & Brands

Find out how Showpo compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
Cindy R.
Cindy R.
 

Never disappoints

Always great products & true to size guide easy fast communication Show details
Hannah
Hannah
 

Great Customer Service

I needed to return my order and was a few days outside of the 30 return policy. I emailed customer service and asked if they would consider giving me a store credit and they were very helpful with my request and sent me a returns label straight away. Very happy with the service provided Show details
Lauren
Lauren
 

It’s a pleasure to shop with Showpo!

I love shopping with Showpo for so many reason’s. Not only, do they have a wide range of clothing & styles for everyone, for every occasion. They have the best communication, fast delivery/postage & a fantastic returns policy! Show details
Serena
Serena
 

Customer Service

Fantastic customer service when returning wrong sized items, very helpful and diligent in also refunding my item that came late Show details
Page 2 of 10

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.

Visit Official Website