After using this company many times and being happy with the product and support we are unfortunately so disappointed with the company. After being mislead as to how long our shutters would take we agreed and paid the deposit. The lead time was quoted as about 8 weeks as there would be delays, despite the website saying 1-2 weeks. Still 5 months later, we do not have the product installed and are texted each month saying of a further delay with no apology. I have called several times to ask for a discount due to the inconvenience yet they refus...Read moree to give any compensation for the lengthy delays. The staff we speak to are kind but very dismissive and at times verbally aggressive. I wish I could write a kinder review however this is literally the worst company I have had to deal with. Good parts...the lady who did our measure and quote was lovely, professional and great at her job!
- Product Quality
- Customer Service
- Incentivised Review No
- Return Claim MadeNo
- Warranty Claim MadeNo
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