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Shutters Australia
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- 2 reviews
Very Happy quality installation Thankyou Natalie Efficient and very professional We are very happy !
Brilliant efficient service. Wait time for installation was longer than expected due to parts ! Overall an excellent experience thanks Natalie and David
- Product Quality
- Customer Service
- Incentivised Review No
- Return Claim MadeNo
- Store LocationIm house visit
- Warranty Claim MadeNo
- 2 reviews
- 1 like
So disappointed
After using this company many times and being happy with the product and support we are unfortunately so disappointed with the company. After being mislead as to how long our shutters would take we agreed and paid the deposit. The lead time was quoted as about 8 weeks as there would be delays, despite the website saying 1-2 weeks. Still 5 months later, we do not have the product installed and are texted each month saying of a further delay with no apology. I have called several times to ask for a discount due to the inconvenience yet they refus...
Read moree to give any compensation for the lengthy delays. The staff we speak to are kind but very dismissive and at times verbally aggressive. I wish I could write a kinder review however this is literally the worst company I have had to deal with. Good parts...the lady who did our measure and quote was lovely, professional and great at her job!- Product Quality
- Customer Service
- Incentivised Review No
- Return Claim MadeNo
- Warranty Claim MadeNo
- 4 reviews
- Verified
Disappointed
Poor customer service, over priced and amateur/ reckless installation.
A gruelling 7 months ordeal, including numerous SA representatives attending our home to resolve ongoing product and install issues.
Should have read ALL online reviews incl Facebook before regrettably selecting Shutters Australia.
Visited Castle Hill showroom late August 2020 to discuss our requirements with a sales representative.
We required plantation shutters to cover our aluminium sliding door, originally requesting 4 folding panels, but the sales rep suggested slidin...
- Product Quality
- Customer Service
- Incentivised Review No
- Return Claim MadeNo
- Store LocationCastle Hill
- Warranty Claim MadeNo
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Amazing customer service!
Excellent service & Excellent product
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