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Shutters Australia
2.8 from 32 reviews · View Statistics
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Reviews

4.3
12 reviews
  • Product Quality
    4.5 (11)
  • Return Claim MadeYes · No (11)
  • Customer Service
    4.4 (10)
  • Warranty Claim MadeYes (0) · No (11)
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Sheree M.
Sheree M.Sydney, NSW

Very happy with the quality, service and price

published

From start to finish, the process was smooth, straightforward and efficient. Kim, our sales consultant was extremely knowledgeable, very friendly, generous with her advice and an absolute joy to deal with - this was quickly followed up with a fitter checking measurements (which were exactly as Kim had measured) before our order was processed. Fitting followed soon after with the minimum of disruption and again with a very efficient, no mess, professional and friendly installer. I would not hesitate to use this company again - in fact I am planning to complete the remaining windows in my house early in the new year!

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeNo
  • Store LocationCastle Hill
  • Warranty Claim MadeNo
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Bonnie Shepherd
Bonnie ShepherdSydney, NSW
  • 2 reviews
  • 1 like

So disappointed

published
  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeNo
  • Warranty Claim MadeNo
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Alan K
Alan KSydney, NSW
  • 4 reviews
  • Verified

Disappointed

published
  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeNo
  • Store LocationCastle Hill
  • Warranty Claim MadeNo
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Stephen and Paula
Stephen and PaulaSydney, NSW
  • 2 reviews

Could not be happier with our Outdoor Room.

published

We had a vision of turning our external awning into an outdoor room and Shutters Australia made this an effortless reality. Natalie was very punctual and efficient in measuring and quoting. Scott and the team built and installed perfect shutters that are exactly what we were wishing for. This is the second time that we have used this company and would have no hesitation in recommending them to anyone. The service and quality were first class.

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeNo
  • Store LocationCastle Hill
  • Warranty Claim MadeNo
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Sophie
SophieSydney, NSW

Exactly what I needed

published

Everything I needed and more! Deb who I consulted with, was extremely helpful and lovely and the overall process was seamless. I ended up very happy and would highly recommend!

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeNo
  • Warranty Claim MadeNo
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Cath
CathSydney, NSW

Wish I'd bought them sooner!

published

Great service from start to finish! My first contact was with Deborah who was friendly, knowledgeable and efficient. Her samples of blinds were great! Easy to select and I went with her suggestions which I'm so happy with. Andy the installer was also great. Very friendly and quick!! Couldn't recommend the company more!

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeNo
  • Warranty Claim MadeNo
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Pauline
PaulineSydney, NSW

Best Decision Ever!

published

Shutters Australia impressed me right from the beginning. Getting a date for the measure and quote was immediate. The lady Kim that came out to measure and quote was very experienced, friendly, knowledgeable, had great advice for all my questions and unbelievably quick. The final result was just what I wanted. Im very happy.

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeNo
  • Store LocationCastle Hill
  • Warranty Claim MadeNo
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Julie
JulieSydney, NSW

Extremely Happy

published

Great prices, great service, great product! I am a frequent customer and would not hesitate to recommend Shutters Australia. We flip houses for a living and would not consider using anyone else for our window treatments. Our fabulous rep. is Kim.

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeNo
  • Warranty Claim MadeNo
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Great service and great product!

published

We had blinds installed throughout the house that have been perfect. Our first contact, Kim, was brilliant. She was punctual, friendly and so helpful in suggesting suitable blinds. Extremely satisfied overall!

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeNo
  • Warranty Claim MadeNo
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Beverleym
BeverleymSydney, NSW
  • 3 reviews
  • 1 like

Exceptional Service

published

Australian Shutters installed aluminium shutters on our seventh floor balcony early October 2019 and from our initial contact Natalie to customer service Dylan and installer Andy we could not have been more pleased with the service and installation. After installation of the shutters we discussed a top pelmet to reduce glare from the western sun with Andy our installer. Andy organised this with the office and he has just left after installation of the pelmet. Excellent service and smart operators gives this company the edge and the five stars it deserves.

  • Product Quality
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeNo
  • Store LocationCastle Hill
  • Warranty Claim MadeNo
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LPC
LPCSydney, NSW
  • 3 reviews
  • 3 likes

Best service and price on good quality shutters.

published

Ours was a small job, just 2 shutters, for which every company quoted a premium price and a 6 - 8 week delay due to Chinese New Year for installation. Fortunately we found EVERSHUTTERS and Flora came out and measured then installed just 2 weeks later. Their quote was half of any of the others for shutters made in Sydney that look great.
Give Flora a call, you won't be disappointed.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
  • Warranty Claim MadeNo
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Extra Information

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849 reviews
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Amazing customer service!

by May D. on 19 Aug 2022
Very friendly staff. They answer my queries with quick response.... Read full review

Bev - Brisbane

Excellent service & Excellent product

by Bev - Brisbane on 18 Aug 2022
Zhen was great to deal with and answered my questions and made changes promptly. Choice of fabrics was fantastic and the QLD installer Josh was promp... Read full review

Zoran

Excellent product

by Zoran on 17 Aug 2022
Great product and excellent customer service, Felice was going beyond excellent. She was amazing and has great knowledge about the product I was a ver... Read full review

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