2 photos
Shutters Australia
2.8 from 32 reviews · View Statistics
See the Best Blind & Shutter Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Shutters Australia

Reviews

2.8
32 reviews
  • Product Quality
    3.3 (4)
  • Return Claim MadeYes (1) · No (3)
  • Customer Service
    2.5 (4)
  • Warranty Claim MadeYes (0) · No (4)
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
Mary B
Mary B
  • 2 reviews

Very Happy quality installation Thankyou Natalie Efficient and very professional We are very happy !

published

Brilliant efficient service. Wait time for installation was longer than expected due to parts ! Overall an excellent experience thanks Natalie and David

  • Thumbnail
Product Quality
4/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
Lyndal8585
Lyndal8585Sydney, NSW
  • 2 reviews

Lengthy wait, wrong colour supplied and installed.

published
  • Thumbnail
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Bonnie Shepherd
Bonnie ShepherdSydney, NSW
  • 2 reviews
  • 1 like

So disappointed

published
Product Quality
3/5
Customer Service
2/5
Similar opinion? Write a review on ProductReview.com.au!
Alan K
Alan KSydney, NSW
  • 4 reviews
  • Verified

Disappointed

published
Product Quality
2/5
Customer Service
2/5
Similar opinion? Write a review on ProductReview.com.au!
Blind & Shutter Shops

Find out how Shutters Australia compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Colby
ColbySydney, NSW
  • 19 reviews
  • 3 likes

Dissatisfied

published
Product Quality
4/5
Customer Service
1/5
Similar opinion? Write a review on ProductReview.com.au!

3rd Time Unlucky!

published

Had to visit 3 times to correct issues, installed wrong motors, measured incorrectly then installed blinds backwards. After the 3rd visit the installer said he does not know how to connect the electric blinds and we need to pay an electrician.

Similar opinion? Write a review on ProductReview.com.au!
Glenda
GlendaSydney

No Customer Service from the start.

published
Similar opinion? Write a review on ProductReview.com.au!

Misleading sales people & bad customer service.

published

Sales person sold me on blinds and when item wrong they do not want to know. Bad customer service also on delivery. Times. Seems they tell you anything to get sale.

Similar opinion? Write a review on ProductReview.com.au!
Stillwaitingarepair
Stillwaitingarepair
  • 2 reviews
  • 4 likes

Shutters Australia now trading as Inwood Blinds

published
Similar opinion? Write a review on ProductReview.com.au!
Blind & Shutter Shops

Find out how Shutters Australia compares to other Blind & Shutter Shops

Know better, choose better.

Compare all

Worst Company Bad customer service.

published

Ordered blinds in November of last year. Waited 10 weeks for delivery and then another 2 weeks blamed on a strike at the docs??
When the blinds were fitted the installer did not fill in any of the gaps around the shutters and when I called the office they said there would be a 2 week wait before someone could come out. Since then I have had nothing but problems. The customer service is non existant and the customer service manager arrogant and did not care about my problem.
The shutters are now peeling.
Do not use this company as their policy seems to be to sell the products but not follow up on the problems.

Similar opinion? Write a review on ProductReview.com.au!
Liz
Liz
  • 2 reviews
  • 3 likes

Wish I read these reviews before dealing with such an awful company.

published
Similar opinion? Write a review on ProductReview.com.au!
Bondi
BondiSydney, NSW
  • 4 reviews
  • 5 likes

Worst company I have ever had to deal with!!!!!

published

I ordered blinds and shutters. The blinds were supposed to be sheer and let light in but instead I needed lights on in the middle of the day. Told the installer who rang office I said I wasn't going to pay for them as I was told they would be exactly the same as an existing room. I was then threatened by the customer service manager that he would tell the installer to remove all 3 rooms of already installed shutters I was that upset I was crying as I have quite a severe heart condition told him, please I am sick, he replied I don't give a damn. Then I said ok take your product give me my 50% deposit back now. He did not!!! Shutters I talked badly as well. Do not use this company they are disgusting!!!

Similar opinion? Write a review on ProductReview.com.au!
Blind & Shutter Shops

Find out how Shutters Australia compares to other Blind & Shutter Shops

Know better, choose better.

Compare all

terrible customer service! Warranty policy non -existent

published
Similar opinion? Write a review on ProductReview.com.au!
Franco
Francosydney
  • 6 reviews
  • 8 likes

Great product best service

published

Not often you find a company with great after sales service - but this is one .
Highly recommended

They were super polite and helpful

Similar opinion? Write a review on ProductReview.com.au!

Incredibly disappointing

published

Incredibly disappointing. My wife and I visited their offices in Castle Hill. We arrived at 3.15pm, walked up to the showroom only to be "eyed" by an uncaring receptionist. It was as if we were an intrusion to her day. It wasn't until after waiting for awhile that we decided to walk down the stairs to leave when a staff came to attend to us. Her service was good. We hadn't even left the showroom and the receptionist came out of her desk only to busy herself tying up their office rubbish bag in front of my wife and I as if to say they want to go home. The signage on their office says they were opened to 4pm. We arrived 3.15 pm. Yeah, incredibly disappointing.

Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Shutters Australia representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.