Shutters Australia

From start to finish, the process was smooth, straightforward and efficient. Kim, our sales consultant was extremely knowledgeable, very friendly, generous with her advice and an absolute joy to deal with - this was quickly followed up with a fitter checking measurements (which were exactly as Kim had measured) before our order was processed. Fitting followed soon after with the minimum of disruption and again with a very efficient, no mess, professional and friendly installer. I would not hesitate to use this company again - in fact I am planning to complete the remaining windows in my house early in the new year!

Poor customer service, over priced and amateur/ reckless installation.
A gruelling 7 months ordeal, including numerous SA representatives attending our home to resolve ongoing product and install issues.
Should have read ALL online reviews incl Facebook before regrettably selecting Shutters Australia.
Visited Castle Hill showroom late August 2020 to discuss our requirements with a sales representative.
We required plantation shutters to cover our aluminium sliding door, originally requesting 4 folding panels, but the sales rep suggested slidin...

We cannot recommend Shutters Australia (also known as Inwood) due to poor Customer Service. We requested a quotation for supply and install of aluminum shutters for 7-windows; 2-large ranch-slider sized windows, 3-large bay windows, and 2-standard 1.5m windows. A week later a man came to do the quotation, and a further week someone came to verify the measurements. This was in August-2020 and neither of these men wore COVID masks which we thought disrespectful. We obtained alternate quotes and those companies reps wore masks. We accepted Shutter...

We had a vision of turning our external awning into an outdoor room and Shutters Australia made this an effortless reality. Natalie was very punctual and efficient in measuring and quoting. Scott and the team built and installed perfect shutters that are exactly what we were wishing for. This is the second time that we have used this company and would have no hesitation in recommending them to anyone. The service and quality were first class.

Everything I needed and more! Deb who I consulted with, was extremely helpful and lovely and the overall process was seamless. I ended up very happy and would highly recommend!

Great service from start to finish! My first contact was with Deborah who was friendly, knowledgeable and efficient. Her samples of blinds were great! Easy to select and I went with her suggestions which I'm so happy with. Andy the installer was also great. Very friendly and quick!! Couldn't recommend the company more!

Shutters Australia impressed me right from the beginning. Getting a date for the measure and quote was immediate. The lady Kim that came out to measure and quote was very experienced, friendly, knowledgeable, had great advice for all my questions and unbelievably quick. The final result was just what I wanted. Im very happy.

Great prices, great service, great product! I am a frequent customer and would not hesitate to recommend Shutters Australia. We flip houses for a living and would not consider using anyone else for our window treatments. Our fabulous rep. is Kim.

We had blinds installed throughout the house that have been perfect. Our first contact, Kim, was brilliant. She was punctual, friendly and so helpful in suggesting suitable blinds. Extremely satisfied overall!

Australian Shutters installed aluminium shutters on our seventh floor balcony early October 2019 and from our initial contact Natalie to customer service Dylan and installer Andy we could not have been more pleased with the service and installation. After installation of the shutters we discussed a top pelmet to reduce glare from the western sun with Andy our installer. Andy organised this with the office and he has just left after installation of the pelmet. Excellent service and smart operators gives this company the edge and the five stars it deserves.

Ours was a small job, just 2 shutters, for which every company quoted a premium price and a 6 - 8 week delay due to Chinese New Year for installation. Fortunately we found EVERSHUTTERS and Flora came out and measured then installed just 2 weeks later. Their quote was half of any of the others for shutters made in Sydney that look great.
Give Flora a call, you won't be disappointed.

It was well over 40 deg on the roof today when Shane & Scott fitted aluminium shutters over what had been an oven of a kitchen with an ill conceived overhead south facing skylight over the breadth of the house. The result was instant, the inside temperature dropped significantly.
Just have to praise the attitude & determination of these 2 guys today who went out of their way to finish what had become a difficult job under difficult circumstances. Thankyou both & Shutters Australia.

I'm really surprised at the negative reviews. (Clearly I didn't read this before choosing Shutters Australia)
Our shutters look great and work well, and the price was competitive. Staff were friendly and knowledgeable. It did take a long time to get them, but they have a long way to travel and they're a bespoke product, so I expected that. We had our first lot of shutters from another company (EHI) and these are a superior product. I was also impressed that the person who quoted, when I asked about putting shutters in another room, gave me an honest answer about a cheaper alternative being better.
We'll be back.

Having read all the bad reviews before placing the order, I was hoping I could be one of the minority who will get a good product and good service. Unfortunately not. The range of fabric choice for the roller blinds is acceptable, the quality is average, but the price is slightly above average. The venetian blind options are very limited, quality is very poor (worse than online DIY ones), and cost is double as much. Took 6 weeks for the first delivery which is standard. The installer was drilling holes that are not needed. He was trying to inst...

After several quotes went with Shutters Australia as they offered the most competitive price. I am happy with the quality and communication but installation was a nightmare.
The installers arrived over 3 hours late and as a result didn't leave until well into the evening (past 8pm!). I heard them on the phone during the afternoon about other jobs saying they would be there soon, not sure if they cancelled those jobs or turned up past 8pm! INSTALLATION WAS DODGY! Screws were used as packing, large gaps let light in, some were shutters were cro...