Great cooktop, shocking seimens service
I have loved using this cooktop. Easy to use, easy to clean. Looks great as well. Have recommended it to everyone. But. Extremely poor service from Siemens, cooktop has broken twice. This time I cannot even get Siemens to answer a call to their service centre. They don't call back. They don't respond to my emails. I've been without a cooktop now for 2.5 weeks and waiting on a replacement as its broken and cannot be repaired. Oh and they cannot be bothered responding to the appliance repair centre either..not good enough! This experience has re...ally soured my love of this cooktop. Great features. Timer. Child lock. Induction is awesome technology to cook with. Warranty and subsequent service is terrible. Why have 5 years if it takes weeks to get a phonecall answered!.!!?!
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